Simon Mertick

Southbank is incredible! From the front line sales team, to the service department. I’ve been to many dealerships and nothing compares to Southbank. Your not just a customer From the front line sales team, to the service department. I’ve been to many dealerships and nothing compares to Southbank. Your not just a customer there, they treat you like family. More

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They go above and beyond for there costumers I will continue to do business amazing continue to do business amazing More

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We found ourselves at Southbank Dodge in September 2022 after spending hours online trying to source the perfect vehicle to support our vanlife retirement ambitions. Having had no luck, we decided to purch after spending hours online trying to source the perfect vehicle to support our vanlife retirement ambitions. Having had no luck, we decided to purchase directly from the dealership. Our initial purchase experience was seamless, and we started our 4-8 month wait. And we waited. And waited. And waited. I should mention here that each time I popped in to the dealership for information, I was greeted courteously and professionally. Fast forward to September 2023. Global supply chain issues continued to be a problem. Worse still, somewhere along the way our order had been cancelled! Mike Thomas called and apologized personally for the error, even though it wasn't his, and vowed to make it right. Reordering with Mike was a breeze. He's forthcoming and honest, and isn't in to pushy upselling tactics. He promised to keep us informed about where things were at, and he did (when we were assigned a VIN, when the van went in to production etc). I think Mike was almost as excited as we were when our "baby" finally arrived. Pick up was fast and straightforward, and the requisite after sale meeting wasn't overly pushy. Holly and Mike were generous listeners to our upfitting plans, and took new owner photos for posterity. We'll bring our baby back to Southbank Dodge for service and look forward to seeing our new friends on our visits. Thanks Mike and all the Southbank Dodge crew for a great experience! More

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The experience was great from when I walked in to the final purchase of my replacement vehicle for the one that was recently stolen. final purchase of my replacement vehicle for the one that was recently stolen. More

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The total experience was great. For Sales to Finance to Service is all exceptional. Definitely a top dealer For Sales to Finance to Service is all exceptional. Definitely a top dealer More

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Very freindly , awsome price , good sevice , at Southbank you are not a custumer your a friend , thank you Southbank. you are not a custumer your a friend , thank you Southbank. More

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Called Simon as he originally sold me my first truck about purchasing a new Mini Van and then eventually moved on to buy a new truck as well. Both Simon and Wesley Simard were very good with the service about purchasing a new Mini Van and then eventually moved on to buy a new truck as well. Both Simon and Wesley Simard were very good with the service, everything was well explained and the sale/trade was excellent experience. Will definitely use them again. More

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What an absolutly fantastic place to purchase a car and have the service done at. I was blown away with how helpful Brandon Dallaire, Troy Charlebois, and Simon Mertick were when I just recently traded in have the service done at. I was blown away with how helpful Brandon Dallaire, Troy Charlebois, and Simon Mertick were when I just recently traded in my cars and bought a Dodge Challenger Hellcat. They guided me along the way with my end of the responsibility's when buying a car and made sure that all of the requests I asked for on the car I purchased were fulfilled Before delivery. The predelivery inspection process was super thurough, Being performed by the mechanic Samual Barclay, who checked that everything was in tiptop shape, keeping me up to date and listening to my concerns. Christopher in finance was very helpful with getting me the exact warrenty that would suit me and my car perfectly and also getting a pretty darn good finance rate for me. Southbank Dodge , Jeep and Chrysler have a lot to be proud of, they have been taking care of me and my cars for years now, With Tyler Parker in service always listening to my requests and getting the job done on my Chrysler 300C, Chrysler Aspen and now my Dodge Challengers. I am glad that I such a great place to go to for my vehicle needs. thank you people, Wolfgang Schulz. More

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Amazing staff awesome prices will definitely recommend and buy from them again thank you for everything you’ve done for us and buy from them again thank you for everything you’ve done for us More

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Simon was a pleasure to deal with. His excellent communication skills and enthusiasm made our experience buying our new vehicle very easy. His excellent communication skills and enthusiasm made our experience buying our new vehicle very easy. More

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