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Lexus of London - Service Centre

London, ON

4.9
1,001 Reviews

1,001 Reviews of Lexus of London - Service Centre

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November 18, 2021

I have experienced a high level of service along with courteous and friendly assistance for more than twenty years. More

by e.davy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CARMEN Jones
November 17, 2021

I asked for psi in tires to been left as is,mechanic's don't seem to look at Dale's notes, not a big issue, More

by oldkwdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

2 hours to change to my winter tires is way to much time ! coffee OK More

by rneatby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2021

Everybody I have interacted with at Lexus of London have been exceptionally pleasant and extremely helpful. It is a pleasure to go to the dealership to have your Lexus service. More

by john_bradford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaela Pineda, CARMEN Jones
November 16, 2021

Love this dealership so much that I have bought four RX SUV and the service department does an exceptional job More

by Betty Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CARMEN Jones
November 16, 2021

Always a pleasure to deal with Lexus of London. Always prepared with a loaner the minute I walk through the door. Customer Service here is amazing! More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : His name was Dale....not sure of the last name but a gem.
November 15, 2021

My wife and I deal with Karen. She has years of experience and thus knowledgeable on car mechanics and maintenance. She describes what the problem is or what should be done to maintain our cars. We More

by Monty Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2021

Always a pleasure dealing with people at Lexus ,had a loaner and enjoyed my day in London. More

by patenaudede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2021

great service and friendly people. one of the best car washes I get. Henry, my shuttle driver is a great guy. Dale went above and beyond to make me feel important to the process. More

by JOE HISHON SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry-shuttle driver, CARMEN Jones
November 09, 2021

Great service. Service advisor took me in on my scheduled time. My Lexus does handle better after having a alignment. Great job. More

by glennmcroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaela Pineda
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