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Lexus of London - Service Centre

London, ON

4.9
1,007 Reviews

1,007 Reviews of Lexus of London - Service Centre

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November 23, 2021

Very easy, efficient and friendly service. Received a shuttle back home and was offered one when my vehicle was ready. More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

Eveyone at this dealership very friendly and their sales and service department are very knowledgeable. More

by Jani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

Not at all happy this visit as an appointment at 1 took until 4…. Just putting on snows! More

by Heather
Customer Service
Recommend Dealer
No
Employees Worked With
Whoever puts on snow tires!
November 19, 2021

I am always pleased with the service I get from Lexus of London. I choose them everytime! More

by jdbradt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

Am impressed by the staff, very polite, attentive and helpful.Seeing a deaf mechanic to me was impressive. More

by Jabu
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andy Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

I have experienced a high level of service along with courteous and friendly assistance for more than twenty years. More

by e.davy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CARMEN Jones
November 18, 2021

Wonderful service from start to finish. Professional, Wonderful service from start to finish. Professional, efficient experience. Always leave with nice clean vehicle. More

by Colin and Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

I asked for psi in tires to been left as is,mechanic's don't seem to look at Dale's notes, not a big issue, More

by oldkwdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

2 hours to change to my winter tires is way to much time ! coffee OK More

by rneatby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2021

Everybody I have interacted with at Lexus of London have been exceptionally pleasant and extremely helpful. It is a pleasure to go to the dealership to have your Lexus service. More

by john_bradford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaela Pineda, CARMEN Jones
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