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Lexus of London
London, ON
3,595 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,595 reviews
July 15, 2022
My appreciation to Karen and Romeo who are the remarkable front of an equally remarkable team of technicians in the back. Lexus attention to detail and keeping the customer in the loop is remarkable. And the front of an equally remarkable team of technicians in the back. Lexus attention to detail and keeping the customer in the loop is remarkable. And then there's the carwash! What more can I say. More
by drnick
Helpful July 13, 2022
We have leased several vehicles from Lexus of london and have always found all their departments be it sales, service or financing to be helpful and professional. Sue Vincent is easily approachable, friend have always found all their departments be it sales, service or financing to be helpful and professional. Sue Vincent is easily approachable, friendly and always available to answer any queries we may have .Thank you! More
by Anj
July 12, 2022
Allen is such a good sales person that he helped me a lot with purchasing this car. Thank you! with purchasing this car. Thank you! More
by YinJieming
July 12, 2022
Service is always courteous, patient, professional, personal, prompt and with excellent quality. Always a relaxed environment personal, prompt and with excellent quality. Always a relaxed environment More
by JET
July 07, 2022
Service provided by Lexus of London is always trustworthy, professional, and courteous. Their attention to excellence is noticed and appreciated. trustworthy, professional, and courteous. Their attention to excellence is noticed and appreciated. More
by Prinziec
Employees Worked With
July 07, 2022
Very professional and very friendly. Give good buy car experience. Super recommend for new buyers. Give good buy car experience. Super recommend for new buyers. More
by canadachunyang
Employees Worked With
June 30, 2022
Very professional and patient, answer questions quickly, helpful and friendly. Will recommend to my friends. helpful and friendly. Will recommend to my friends. More
by Jamie
June 27, 2022
Needed a brake re-line. Was treated to a very incredible service experience. From the call into Nicole to the execution via Romeo, about a 15 out of 10!!! Incredible!!! Di Was treated to a very incredible service experience. From the call into Nicole to the execution via Romeo, about a 15 out of 10!!! Incredible!!! Did more than just their job, demonstrated that they really cared to be sure we were more than satisfied. Thank you!! More
by s.trentpeever
June 23, 2022
Larry is very good and helpful man， he helps to slove many problem during the time. many problem during the time. More
by 1821055
June 23, 2022
Larry is awesome. Professional, honest and knowledgeable, and he cares about his customers. We bought two cars from him and he will be the sole agent we will be worki Professional, honest and knowledgeable, and he cares about his customers. We bought two cars from him and he will be the sole agent we will be working with from now on. More
by Taylor Liu
Employees Worked With
