Lexus of London

We were promptly greeted by Chris & referred to Jillian Cook, our awesome experience started with Jillian from test drive to her showing us the vehicle we wanted on the lot and arranging the purchase of o Cook, our awesome experience started with Jillian from test drive to her showing us the vehicle we wanted on the lot and arranging the purchase of our Lexus RX. Chris explain our options leasing / buying. Then Corey was was very courteous & explaining all the financing. John was excellent @ being a delivery specialist. Dale the service advisor was also excellent @ arranging our service appts. This was the best experience we have had purchasing the past 11 new vehicles More

I liked the way she explained everything with patience. She pays more attention to your desire rather than just selling a car. Thanks Lisa! She pays more attention to your desire rather than just selling a car. Thanks Lisa! More

Good overall atmosphere with very friendly people, only minor thing would be some interior building maintenance and cleaning/ tidiness of the waiting area. sales staff were attentive knowledgeable. I was minor thing would be some interior building maintenance and cleaning/ tidiness of the waiting area. sales staff were attentive knowledgeable. I was also able to connect with the service staff which were able to help me set up a schedule that best suit my driving needs which is very much appreciated! More

Very courteous and helpful sales staff. Placed a deposit and hoping for delivery in 2024 Placed a deposit and hoping for delivery in 2024 More

I just wanted to express my sincere appreciation for the experience provided by Lisa Ali. She was very personable, knowledgeable, and understanding. Her professional and caring nature are noteworthy. As you experience provided by Lisa Ali. She was very personable, knowledgeable, and understanding. Her professional and caring nature are noteworthy. As you well know, a customer's experience will vary in the industry, so I thought I would take the time to acknowledge when someone stands out. More

Recently reached out to Lexus London looking for a new Lexus RX-350. I dealt primarily with Lisa, who was knowledgeable, professional, personable. She was patient and never pressured me to decide quickl Lexus RX-350. I dealt primarily with Lisa, who was knowledgeable, professional, personable. She was patient and never pressured me to decide quickly. Really appreciate the honest and courteous service I received from her. She provided hybrid and non-hybrid models for test drive, explained the pros and cons, and helped me to make the best decision. Lisa always responded quickly when I had questions and was just so extremely helpful throughout the entire process. Definitely will be recommending Lisa to anyone looking for a vehicle at Lexus London. More

Fantastic Service! Rick was a professional. He was a great support throughout the car buying experience. He was supportive and keeps client abreast of their vehicle ord Rick was a professional. He was a great support throughout the car buying experience. He was supportive and keeps client abreast of their vehicle orders. I would recommend him to anyone. More

Fantastic service, really helped when I’m picking my second ride, glad that I had him on my side thank you again Allen! second ride, glad that I had him on my side thank you again Allen! More

A very straightforward and non-pressure purchasing experience. Jillian Cook was very professional, friendly and helpful in explaining all the details and process, and went out of her way to respond to experience. Jillian Cook was very professional, friendly and helpful in explaining all the details and process, and went out of her way to respond to other questions we had. Lauren Rossini in Finance was also very courteous and friendly. Would definitely consider using Lexus of London again in the future. The technical adviser lady (sorry, cannot recall her name) who went over all the user and operating details was very thorough. More