Lexus of London

2017 Lexus NX300h purchase From the time you walk in the door, the attention given to a customer (or potential customer) is excellent with no hard sell coming at you. . Sue V From the time you walk in the door, the attention given to a customer (or potential customer) is excellent with no hard sell coming at you. . Sue Vincent really was helpful in finding the right model for my purposes. ., Kylie had all the paperwork waiting for me (ably assisted by lindsay) very soon after my trade in was assessed--brought in the trade in, went to lunch, and everything was ready to sign upon my return. . . Even Romeo came out to congratukate me on the purchase. I know I am in good hands with Lexus of London The settings and Navigation were clearly explained by a personable and knowledgeable young delivery specialist ( i think that is the title and that her name is Lauren). I was able to do easily manage my own further customizing at home, consulting the book only once (to lower the heads up on the windshield just a notch) More

Stephanie Shearsby Internet Manager Lexus of London I was purchasing a vehicle through Lexus of London that I saw on their autotrader.ca add. I inquired about the car and Stephanie contacted me on the I was purchasing a vehicle through Lexus of London that I saw on their autotrader.ca add. I inquired about the car and Stephanie contacted me on the phone and through email. Before we even got off the phone she had email packages in my inbox ! LoL She was super thorough and very detailed. Just wanted to thank her by writing this review. Its the least I can do. Being an out of towner and buying was uneasy for me but she made it seem soo simple. She's awesome to deal with! Thanks Stephanie Jason Corazza More

Awesome experience Had nothing but a great experience with Stephanie. She made the whole process of trading a car in and driving away with a new car seamless and easy, g Had nothing but a great experience with Stephanie. She made the whole process of trading a car in and driving away with a new car seamless and easy, great experience! More

Great experience I was in the market for a used hybrid in London and came to Lexus of London because of an autotrader ad. I didn't expect much to come of it, but they I was in the market for a used hybrid in London and came to Lexus of London because of an autotrader ad. I didn't expect much to come of it, but they had a perfect car for me within my price range that was priced competitively for the market. The salesman, Rick, was fantastic and never pressured me. He kept up constant communication to make sure I got the car and deal that worked for me! My only complaint about my experience is that after purchasing the car the dealership pressured me to buy the extended warranty (which I opted not to do). Nevertheless, overall I found the dealership very professional with friendly employees who made me feel comfortable with the process of buying my first car! More

Very welcoming and professional. Karen and the rest of the service team are absolutely first rate. Bright smile and pleasant early morning welcome on my arrival - check Courteous Karen and the rest of the service team are absolutely first rate. Bright smile and pleasant early morning welcome on my arrival - check Courteous tone and clear information - check Advanced pricing and service timing - check Confirmed contact info - check Provided me w a loaner parked out front - check Called me in a timely manner to inform me of service completion - check Provided me with recall info and a full tank of gas! - check Final bill was lower than expected - check Brought my car out to the front making easy for me to exit - check Smile and best wishes on my farewell - check Quick, easy, seamless, professional. You really should consider giving her and anyone else associated with your service team a raise. Worth every penny!! More

Car Purchase All of the Lexus employees have been friendly, courteous and very helpful making the car buying experience as straightforward as possible. We have ap All of the Lexus employees have been friendly, courteous and very helpful making the car buying experience as straightforward as possible. We have appreciated the Lexus quality and have now purchased several. More

Buying a new car Was a great experience and hassle free with excellent team work we appreciate the ability to cater to your needs and not to push sales for profit Was a great experience and hassle free with excellent team work we appreciate the ability to cater to your needs and not to push sales for profit More

Wonderful experience at Lexus Have been to Audi 2 weeks ago but finally became a Lexus driver because of Jack who saved me a lot of time and money. It was a wonderful experience an Have been to Audi 2 weeks ago but finally became a Lexus driver because of Jack who saved me a lot of time and money. It was a wonderful experience and I guess I will stay with Lexus 3 years later. More

Great experience at Lexus of London Dealing with Stephanie and Lexus of London was a painless and easy process. It was a pleasure to do business with her. She was very professional and Dealing with Stephanie and Lexus of London was a painless and easy process. It was a pleasure to do business with her. She was very professional and was looking out for my best interest. Coming from out of town as well she was very accommodating throughout the whole process. More

Rick is a gentleman; he is a man of his word. Rick, a Lexus salesman, is a solid guy. When he gives you his word, he keeps it. He is a very trustworthy, honest, knowledgeable, friendly, out going Rick, a Lexus salesman, is a solid guy. When he gives you his word, he keeps it. He is a very trustworthy, honest, knowledgeable, friendly, out going, and a gentleman. I recommend him highly. More