Lexus of London

Rick is a gentleman; he is a man of his word. Rick, a Lexus salesman, is a solid guy. When he gives you his word, he keeps it. He is a very trustworthy, honest, knowledgeable, friendly, out going Rick, a Lexus salesman, is a solid guy. When he gives you his word, he keeps it. He is a very trustworthy, honest, knowledgeable, friendly, out going, and a gentleman. I recommend him highly. More

Hands down the best customer service we have ever received! There isn't enough words to describe the exceptional customer service we have experienced with Stephanie! She truly goes above and beyond to make her There isn't enough words to describe the exceptional customer service we have experienced with Stephanie! She truly goes above and beyond to make her customers feel important and puts your mind at ease! When we couldn't make it there to test drive a vehicle, she offered to drive it to us! My mind was blown, it seemed too good to be true! Just when you start to loose faith that there are no good people left in the world....Stephanie comes along rockin it! She was quick to contact us and straight up with everything! I am so grateful we fell into her hands for her to help us out! More

Awesome experience in Lexus of London Very positive experience with the Lexus of London. Courteous, professional with their services. This is my first car, but I had no idea where to start Very positive experience with the Lexus of London. Courteous, professional with their services. This is my first car, but I had no idea where to start. Jack and Nick helped me a lot. They were able to answer all my questions and give me suggestions. The best part of it all no pressure what so ever. Everytime I called for a driving test, they could drove me to the dealership. They have awesome financial team as well. It only took ONE day to get bank's stuff. Had great experince and a great car. Thank all of you More

Awesome !! Stephanie and Lexus of london We have dealt with Stephanie and Lexus of London with our last three SUVs. It was a pleasure to do business with her. She was very professional and we We have dealt with Stephanie and Lexus of London with our last three SUVs. It was a pleasure to do business with her. She was very professional and we feel that she had our best interest at heart. We will enjoy our new car and will deal with her again. Lexus of London has always treated us well weather it be buying a car or taking it in for service. We will be happy to tell others of our great experience with Stephanie and Lexus of london. I must also mention Kylie and Teagan who also made our sale very satisfactory. Thank you all. More

Rick Watson was amazing to work with! Rick made the purchase of our used Lexus so easy and wonderful. He gave us great customer service and was fun to deal with. Rick was efficient, reli Rick made the purchase of our used Lexus so easy and wonderful. He gave us great customer service and was fun to deal with. Rick was efficient, reliable and the experience with him exceeded our expectations. We would not hesitate to recommend Rick and Lexus of London. Thanks everyone! Susan and Richard Stevenson More

Friendly, knowledgeable and keen to help Stephanie responded to our Lexus "on-line" query almost immediately. She arranged for us to test drive an NX300h which we ultimately brought home. She Stephanie responded to our Lexus "on-line" query almost immediately. She arranged for us to test drive an NX300h which we ultimately brought home. She was very knowledgeable about the vehicle. She provided us with options and gave us the time to make a decision. A week later we are pleased with the vehicle and our experience with her and the people at Lexus of London. More

Relaxed and professional experience This was my second purchase from Sue and she was professional and great to deal with. There was no pressure just an easygoing smooth experience. Kylie This was my second purchase from Sue and she was professional and great to deal with. There was no pressure just an easygoing smooth experience. Kylie and Lauren were also very pleasant and helpful. More

review Jack provided us very professional and perfect services and advices. We would like to come back with him if we will buy another vehicle in the future Jack provided us very professional and perfect services and advices. We would like to come back with him if we will buy another vehicle in the future and we would like to recommend him to our friends as well More

First Lexus Purchase Out looking at used cars, we stopped by Lexus on a whim, my wife always wanted a Lexus. Staff were busy but we were welcomed and ensured someone woul Out looking at used cars, we stopped by Lexus on a whim, my wife always wanted a Lexus. Staff were busy but we were welcomed and ensured someone would be with us soon. We were introduced to Rick. Rick was very helpful and courteous, he understood we were just beginning to look and were thinking used. Rick took the time to answer all our questions in a friendly, professional manner and recommended a vehicle based upon our conversation. Rick is an excellent communicator with a no pressure sales approach and we ended up purchasing a new vehicle for my wife on that day. Our overall experience at Lexus of London was exceptional, staff are very attentive from initial greeting to taking delivery of the vehicle. We highly recommend Rick and Lexus of London. Already considering our next Lexus purchase and will be dealing with Rick again. More

Pleasent Purchase of Preown Lexus My family and I were impressed by the service received at Lexus of London - definitely of Lexus standards. Sue Vincent is a superb salesperson, exper My family and I were impressed by the service received at Lexus of London - definitely of Lexus standards. Sue Vincent is a superb salesperson, experienced and accommodating. Kylie Burridge is, by far, the most exceptional and understanding finance agent we have ever come across. For what was an unfortunate experience our family had come across, having been in an accident and having to replace our vehicle, we ended up satisfied and happy with this ES350 purchase. Furthermore, even though we bought the vehicle home, Sue has assured us, the few issues we discovered afterwards would be addressed at our convenience in the near future - what exceptional service!! More