Lexus of London
London, ON
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Very happy with my car This is my second car and thanks to Jack i’m very happy with his service and his knowledge about cars . He’s been very patient with me and go thro This is my second car and thanks to Jack i’m very happy with his service and his knowledge about cars . He’s been very patient with me and go through all the process for picking a new car with me . A guy know what he’s doing that’s why I highly recommend him More
Good service Henry Gao from service is very nice and patient to the customer. He provided me excellent service and also help me dealing with some of my car issue. Henry Gao from service is very nice and patient to the customer. He provided me excellent service and also help me dealing with some of my car issue. More
Over the top Customer service Can’t thank you enough Stephanie For helping me get my van. Even when home with a sick child you made sure I was taken care of. Thank you so much. Can’t thank you enough Stephanie For helping me get my van. Even when home with a sick child you made sure I was taken care of. Thank you so much. More
A Customer Experience like no other! This was my first time buying a Lexus vehicle, let alone buying one sight unseen over the internet. Stephanie was extremely knowledgeable and pro This was my first time buying a Lexus vehicle, let alone buying one sight unseen over the internet. Stephanie was extremely knowledgeable and provided fast turnaround on all of my questions to make the purchase process as easy as possible. Lauren in the Finance department was very thorough and made the financing and extended warranty option process relatively painless. I appreciated the comprehensive walk-through of all of the vehicle's technology features prior to leaving the dealership. Having been through the purchasing process numerous times with other OEMs, I can say that they are not even in the same league as the level of service provided by Stephanie and the entire staff at Lexus of London. I love my NX! More
Stellar Customer Service! Treated Us Like Family. Stephanie + team treated us like family and provided us with stellar customer service. From start to end, they made the process of purchasing our vehi Stephanie + team treated us like family and provided us with stellar customer service. From start to end, they made the process of purchasing our vehicle enjoyable and hassle-free. Furthermore, they went above-and-beyond by delivering our vehicle to Toronto. Stephanie, our main point-of-contact, was an absolute pleasure to deal with and was prompt, courteous, and honest. Will definitely conduct business with Lexus of London again! More
Excellent customer service! The salesman was very informative and knew his vehicles. I would highly recommend buying a vehicle from Lexus of London. They also gave me a great tra The salesman was very informative and knew his vehicles. I would highly recommend buying a vehicle from Lexus of London. They also gave me a great trade in value. I still take my vehicle there to get it serviced. More
Luxury at length We have purchased and/or leased overn a dozen new vehicles and we have never been so impressed with a dealership. Sue Vincent was our sales person an We have purchased and/or leased overn a dozen new vehicles and we have never been so impressed with a dealership. Sue Vincent was our sales person and she went above and beyond to ensure we were happy with our new vehicle and comfortable in our buying experience. This is a highly professional, yet welcoming dealership that did not pressure us into a sale, but willingly discussed all options. Lexus is a luxury brand and their RX is a stunning SUV, but everyone who works at this dealership is extremely friendly and accessible. We were thoroughly impressed with Sue and her general manager Allen who took time to speak to us about finance versus lease options and appeal. The delivery experience was a true performance of professionalism, precision and luxury. Our SUV was cued in the showroom and we were given an intimate and personal tour of all of the features associated with our new vehicle. We love our new SUV and feel truly welcomed into the Lexus family. Thank you to everyone who went above and beyond to make our experience so amazing. Ray and Amanda Gocan More
Exceptional service on all levels and from every employee! Rick Watson is an Exceptional, knowledgeable and patient sales advisor. He made my experience a very positive one. All my questions were answered. We Rick Watson is an Exceptional, knowledgeable and patient sales advisor. He made my experience a very positive one. All my questions were answered. We went on several test drives in several vehicles, and I was encouraged to ask questions, and take my time with my decision. From the concierge to the finance advisor to the lady who taught me everything I needed to know about the Lexus, the service was amazing. Everyone was professional, welcoming, knowledgeable and sincere in their dealings. More
Experience with Lexus London Overall, really pleasant experience with London Lexus. Helen, Jack, and Kylie are professional, friendly and patient. They help me to pick my favorite Overall, really pleasant experience with London Lexus. Helen, Jack, and Kylie are professional, friendly and patient. They help me to pick my favorite car and also give me some useful tips. They are really helpful. Thank you, Lexus of London! More
Always Amazing!! I have always trusted Lexus of London with my 2011 RX350. They’re the BEST at what they do, honest and truth worthy. Each and every person you inter I have always trusted Lexus of London with my 2011 RX350. They’re the BEST at what they do, honest and truth worthy. Each and every person you interact with (from customer service, reception, or sales agents) is friendly, courteous, and respect every client. It’s a wonderful place to go to, and I never question anything from them. More