Lexus of London
London, ON
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,544 reviews
The service department at Lexus of London The service department with some really good and experienced advisors like Romeo and Karen set the bar really high. I have always maintained that is w The service department with some really good and experienced advisors like Romeo and Karen set the bar really high. I have always maintained that is what good really looks like in looking after the customer needs and that too very professionally. More
Awesome experinence Sue helped me to purchase my new ride. Always reponsive and available. She gave me the best quotes. She keep me updated about the vehicle delivery and Sue helped me to purchase my new ride. Always reponsive and available. She gave me the best quotes. She keep me updated about the vehicle delivery and it is on schedule. More
Good service It is the second time we come to Sue. She is friendly and providing detailed explanations; documents were prepared in the delivery day. Overall, a ver It is the second time we come to Sue. She is friendly and providing detailed explanations; documents were prepared in the delivery day. Overall, a very good experience. More
Great experience for buying from Toronto I had the pleasure of purchasing a used Hyundai from Sue. She was polite and courteous over the phone and had a professional LinkedIN profile for me I had the pleasure of purchasing a used Hyundai from Sue. She was polite and courteous over the phone and had a professional LinkedIN profile for me to validate :) She arranged all the paperwork before I even drove there and the transaction couldn’t have been easier. I was in and out of the dealership within 30 minutes. Thanks Sue! And another shout out to Kylie for helping me complete all the financing :) Finally...as the dealership is about 2.5 hours from my home, I won’t be going here for service, but had they been closer, that will definitely be a yes to visiting them for service! More
Great dealership to deal with They really take care of you here and the salesman was very informative and went over things in detail. Took the time to answer all of my questions. They really take care of you here and the salesman was very informative and went over things in detail. Took the time to answer all of my questions. More
Great customer service Rick went beyond our expectations by providing excellent customer service. He made us feel comfortable in our decision making process and we felt abso Rick went beyond our expectations by providing excellent customer service. He made us feel comfortable in our decision making process and we felt absolutely no pressure. He provided recommendations and specifications at ease with all our questions and concerns. He seems to know off hand a lot about the different products and services. More
Excellent experience. Over the last 4 years we have had nothing but 5 star experiences with everyone at Lexus of London. Sue Vincent was no exception. She was very knowled Over the last 4 years we have had nothing but 5 star experiences with everyone at Lexus of London. Sue Vincent was no exception. She was very knowledgeable, helpful, friendly and patient. Thanks for helping us chose our new RX350 and for making it a pleasant experience. Thanks to everyone at Lexus of London. Al and Judy More
Awesome place with awesome people!! I recently moved to Canada and I was looking for the right car for. I visited most of London dealers from BMW, Mercedes to Range Rover, Honda and Toyo I recently moved to Canada and I was looking for the right car for. I visited most of London dealers from BMW, Mercedes to Range Rover, Honda and Toyota. Understanding your customer need and combining that with great personality and marketing skills is what everybody needs especially when buying a car and Rick Watson had all of that. Based on my friend's advice - which I'm glad I listened to it - I met Mr. Rick Watson at Lexus. He is one of the most welcoming people I have ever met. Mr. Watson understood what I wanted, and helped me pick the car that was just right for me based on my needs. Best of all he helped me close the deal with a great price. Only Lexus knew exactly what I wanted. I was very pleased to do business with Mr. Watson. I'm recommending anyone who wants to get a car to go see Mr. Watson first. More
Best service I have ever had! I found a pre owned Accord online at Lexus. After emailing the dealership, Stephanie responded within minutes suggesting we come in early and the car I found a pre owned Accord online at Lexus. After emailing the dealership, Stephanie responded within minutes suggesting we come in early and the car would be out front with a plate on it Sure enough the car was ready for us and Tom a sales rep took us out for a drive. We returned both liking the car and went in to meet Stephanie. Not only did we buy the car on the spot but we got a great deal on our trade. Lauren then handled the finances in a thorough manner. Both women provided us with great guidance on options and suggestions Very professional. More
Stephanie was wonderful to work with! Stephanie was extremely helpful and enthusiastic in helping me identify my options when it came to choosing a Lexus, and she did an excellent job of e Stephanie was extremely helpful and enthusiastic in helping me identify my options when it came to choosing a Lexus, and she did an excellent job of explaining my financing options in easy to understand language. I'm very grateful to her for her knowledge and assistance, and would definitely recommend her to anyone in the market for a Lexus vehicle! More