Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of London
London, ON
3,581 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,581 reviews
June 20, 2019
Very patient, and considerate Larry is the dealer that each car buyer want to meet. He always thought on my side and made me feel respected during consultation and purchase. He sho Larry is the dealer that each car buyer want to meet. He always thought on my side and made me feel respected during consultation and purchase. He showed what a dealer of luxury vehicle brand should be like. More
by Wu
Employees Worked With
Helpful June 19, 2019
Great experience working with Rick in Sales. Overall this dealership accommodated our needs while evaluating our options. At no time did I feel any lack of attention from any staff member. Gr Overall this dealership accommodated our needs while evaluating our options. At no time did I feel any lack of attention from any staff member. Great experience. More
by Bert7756
June 16, 2019
Great knowledge and excellent service! Larry knows every detail about cars. He gave me lots of advice on how to choose a car according to my needs and expectations. He is definitely a gre Larry knows every detail about cars. He gave me lots of advice on how to choose a car according to my needs and expectations. He is definitely a great vehicle consultant! Very efficient and professional!! More
by Tiger
Employees Worked With
June 15, 2019
Great deal It's a second Camry for me , you never go wrong with Toyota Camry , this time I get a good price and great deal from this salesman ( Allen Zhang ) tha It's a second Camry for me , you never go wrong with Toyota Camry , this time I get a good price and great deal from this salesman ( Allen Zhang ) thanks Allen and Nicolo and all managers involved in this deal More
by Kameel
June 14, 2019
nice service and comfortable communication I will definitely recommend Allen to my friends. He is objective to all the vehicle brand. His suggestions are reasonable and helpful. glad to choose I will definitely recommend Allen to my friends. He is objective to all the vehicle brand. His suggestions are reasonable and helpful. glad to choose Lexus. More
by zichunzhou
Employees Worked With
June 13, 2019
Great Knowledge about vehicles Mr Zhang has great knowledge about vehicles and he really understands the need of customers and makes good recommendations. He helped me a lot while I Mr Zhang has great knowledge about vehicles and he really understands the need of customers and makes good recommendations. He helped me a lot while I was making choices. More
by Autumshi
Employees Worked With
June 12, 2019
Very nice service Thanks for Allen's nice service. I highly recommend him when you are considering to buy a car. He picked us from home and gave nice suggestions during Thanks for Allen's nice service. I highly recommend him when you are considering to buy a car. He picked us from home and gave nice suggestions during the whole processes. It's a good choice to choose him. More
by CY1985
Employees Worked With
June 12, 2019
A HIGH CLASS DEALERSHIP SUE VINCENT, IS A VERY KNOWLEDGEABLE ABOUT THE PRODUCT SHE REPRESENTS, ALL ASPECTS OF THE DEALERSHIP, AND THE PEOPLE WHO MAKE UP THE DEALERSHIP. THIS SUE VINCENT, IS A VERY KNOWLEDGEABLE ABOUT THE PRODUCT SHE REPRESENTS, ALL ASPECTS OF THE DEALERSHIP, AND THE PEOPLE WHO MAKE UP THE DEALERSHIP. THIS COMBINED WITH TREMENDOUS INTERPERSONAL SKILLS MAKE HER THE TYPE OF PERSON EVERY DEALERSHIP WOULD WANT TO HAVE HER AS PART OF THEIR ORGANIZATION More
by lasjcs
June 11, 2019
Excellent salesman of Toyota Larry is one of the best salesman I've ever experienced in car dealer. Though he is working in both Lexus and Toyota, he doesn't show any preference o Larry is one of the best salesman I've ever experienced in car dealer. Though he is working in both Lexus and Toyota, he doesn't show any preference or push customers to buy brand he serves. He is amazingly patient and responsive in meeting the need of customers. I am grateful to have him help me get a Toyota RAV4 yesterday and I would highly recommend Larry for anyone who is interested in getting Toyota or Lexus car! More
by Dandan
June 10, 2019
Helpful friendly very nice Allen is a very nice and professional sale who can give you many important tips and reasonable price. I am sure I will recommend him to my friends. Allen is a very nice and professional sale who can give you many important tips and reasonable price. I am sure I will recommend him to my friends. More
by Chriszz
Employees Worked With
