Lexus of London

Emergency Visit Unannounced visit with flashing idiot lights. Service Advisor got Adam to troubleshoot and clearly explain situation. Said they could do work next day Unannounced visit with flashing idiot lights. Service Advisor got Adam to troubleshoot and clearly explain situation. Said they could do work next day and also recall work from the next week at same time. We were on way to Stratford Festival for 2 shows; they got us a loaner and were present to exchange vehicles on Friday at 5:30pm. Couldn’t, ask for better service. Thanks More

Satisfied service received! Good experience! Phone call made the deal, satisfied with the technical short show and the pre-delivery. My son may go to your dealership for another Good experience! Phone call made the deal, satisfied with the technical short show and the pre-delivery. My son may go to your dealership for another vehicle. Expect his satisfaction. More

The Best of The Best From start to finish, Sales Person Natalie was so knowledgeable and professional with the purchase of my new car - I was very surprised to learn that From start to finish, Sales Person Natalie was so knowledgeable and professional with the purchase of my new car - I was very surprised to learn that she was very new to this profession! Upon delivery of my new car, Nathan was also very professional and knowledgeable about explaining all the bells and whistles! The Dealership on the whole was amazing - everyone was super friendly and we were made to feel very comfortable. This was the best experience I have had in purchasing a vehicle and definitely the best employees I have dealt with More

New Car purchase This is a great dealership and Tom is an outstanding sales representative. He is extremely knowledgeable and shares his expertise in an easy going re This is a great dealership and Tom is an outstanding sales representative. He is extremely knowledgeable and shares his expertise in an easy going respectful manner. We would and do recommend him to everyone we know. Jordan did a fantastic walk through with us upon taking delivery of our new car. She volunteered to even come to our home and help us with our garage door remote if needed (happy to say the instructions we received made that unnecessary!) We would certainly use this dealership again. More

An excellent dealership From the second I arrive until my car is returned I am always treated to the utmost respect for my car, my time and my money. From the second I arrive until my car is returned I am always treated to the utmost respect for my car, my time and my money. More

Best Dealership in London This dealership by far is the best in London. All departments care about their clients and the service department is outstanding. This dealership goes This dealership by far is the best in London. All departments care about their clients and the service department is outstanding. This dealership goes out of the way to achieve customer satisfaction and not only represents an amazing vehicle the Lexus, but they make you feel part of their Lexus family. More

Outstanding Service, friendly people, great Product ! You could not ask for better service...everybody is friendly and helpful , of course the Car's are excellent ….Thank you guys...Keep up the great work You could not ask for better service...everybody is friendly and helpful , of course the Car's are excellent ….Thank you guys...Keep up the great work.... More

allen was very helpful and experienced Allen helped us made our decision very easily between the automakers. We have a big family so we wanted a safe car. We are extremely excited with the Allen helped us made our decision very easily between the automakers. We have a big family so we wanted a safe car. We are extremely excited with the choice of our vehicle. Great experience! More

Very Helpful and fair Considering previous experience with other dealerships, Rick was always ready to answer all our questions, even when I thought we were asking too much Considering previous experience with other dealerships, Rick was always ready to answer all our questions, even when I thought we were asking too much. This is a great place to buy your new car! More

Great Service Rick was very welcoming and gave us an excellent service. He was also great at answering all our questions and clarifying issues. I recommend anyone b Rick was very welcoming and gave us an excellent service. He was also great at answering all our questions and clarifying issues. I recommend anyone buying a car here to look for Rick. More