Finch Chevrolet Cadillac Buick GMC - Service Centre

Wonderful experience Arrived at the service bay when we drove our car in. She immediately greeted us with her warm smile. She answered all our questions as we do not kno Arrived at the service bay when we drove our car in. She immediately greeted us with her warm smile. She answered all our questions as we do not know much about the packages included in the purchase back then. Also, she was so proactive to provide help and suggesting different options to fix up our car which could meet with our timetable. This is definitely one of our best service experiences we have ever had. Hands down... Keep up the good work Dana. Customers from Toronto More

From the states I am from NY and was visiting family here. I needed service on my new vehicle and went to Finch. Not only did they provide the service, they remedie I am from NY and was visiting family here. I needed service on my new vehicle and went to Finch. Not only did they provide the service, they remedied a recall that I didn't know about and even washed my SUV! The staff is professional, pleasant and knowledgeable. The showroom, service areas and waiting room are clean and comfortable and snacks are provided. This is going to be "my" dealership from now on. I don't remember the names of everyone that helped me, but I will say literally all of the staff I encountered was able to answer my questions and was readily helpful. More

great service i was just on for a oil change when i ran into dianne muldoon who i purchased my new xrs Cadillac. she took the time out of her day to ask how i was i was just on for a oil change when i ran into dianne muldoon who i purchased my new xrs Cadillac. she took the time out of her day to ask how i was and how i was enjoying my new vehicle and why i was in the dealership that day . its just a real treat to have that personal touch . we ended up looking at a possible up grade in a new vehicle .I am so glad i found a dealership that treats customers the right way . More

Very competitive service dept. It is reassuring that I see long time older employees who are retained by what I see as good management practises. Some people feel that going to priv It is reassuring that I see long time older employees who are retained by what I see as good management practises. Some people feel that going to private garages suits them. The upside of Finch is that their people can spot impending failure because of their hard vehicle knowledge and experience. One their guys who drove our 98 Sierra to the back for an oil change spotted a bad hub saving us a bundle of trouble and risk. Our 09 G8 GT is safety and performance modified and the service staff have paid attention to detail on that count. Their sales guys who spotted our vehicles, checked them out and they commented on the good condition that we keep them in. Overall, I can see that they have staff who are sincerely into cars, trucks and a friendly conversation is only a step away. More

A 1 Service Department Friendly, efficient service. Very thorough. Have dealt with Les for years and he is always fair with his estimates and quick to finish the work. I alw Friendly, efficient service. Very thorough. Have dealt with Les for years and he is always fair with his estimates and quick to finish the work. I always know he'll make sure they do a good job. More

Pleasant to deal with I always talk to Mike Murphy when I bring my vehicle in for service and he is ALWAYS pleasant to deal with. Adam (not sure of his last name) was my fi I always talk to Mike Murphy when I bring my vehicle in for service and he is ALWAYS pleasant to deal with. Adam (not sure of his last name) was my first point of contact at my most recent visit and although I only talked to him briefly he also seemed very nice. More

The pros at Finch Great service from Tim Polley and staff..This is why we have dealt with Finch Chev for three cars.. We live close to OTHER chev dealer Great service from Tim Polley and staff..This is why we have dealt with Finch Chev for three cars.. We live close to OTHER chev dealer More

Amazing friendly service and problem solving Kevin Debrita and Jordin Finch. They always return calls and more importantly they get to know their customer needs and expectatations and attempt to Kevin Debrita and Jordin Finch. They always return calls and more importantly they get to know their customer needs and expectatations and attempt to exceed, not just meet. They solve problems immediately. We have our second vehicle from them in 4 years. We had a concern with an external service purchased through them and Kevin arranged a conference call to ensure the problem was solved. This was done within a couple hours of receiving the email from us. Thanks for all you assistance Kevinand Jordin More

2010 Silverado servicing I purchased my pre owned truck at the end of March and while there have been a few minor items that had to be dealt with, I have been very impressed w I purchased my pre owned truck at the end of March and while there have been a few minor items that had to be dealt with, I have been very impressed with the follow up of Mark Klein and with his assistance to resolve the problems. Mark has never shyed away from dealing with myself or the various departments internally. In general all the staff have been courteous and helpful. My experiences so far will keep me returning for service More

service Because all service advisors are great they are the ones who are responsible for me buying another Buick... My son who lives in guelph has my rendez Because all service advisors are great they are the ones who are responsible for me buying another Buick... My son who lives in guelph has my rendezvous which needed some. Repairs and decided to have work done here in London cause I talk so highly. Of all the staff. Name should. Read. Joyce. Not sabrina More