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Capital GMC Buick

Edmonton, AB

4.9
2,376 Reviews
Come and find out why we were DealerRaters's Canadian DEALER OF THE YEAR for both GMC and Buick. We are located in Edmonton, Alberta at 9751 34 Avenue NW – East of Calgary Trail and Gateway Boulevard. Capital GMC Buick offers great services and an outstanding staff. From automotive sales to automotive service and any point in between, we're offering the best that can be found in Edmonton. There's no doubt that Capital GMC Buick needs to be on your list when purchasing a new vehicle or needing your current one worked on. We're proud to have been awarded DealerRater's Consumer Satisfaction Award for excellence since 2020 in customer service and experience. Visit us today and find out what Capital has to offer. No matter the purpose for your visit, you can always expect a fun, easy, and transparent experience from us every time.
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9751 34 Ave NW

Edmonton, AB

T6E 5X9

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Showing 2,376 reviews

October 25, 2021

Kelvin is very professional and helping to get People a fair price for currently vehicle to upgrade to a new one. Providing an excellent service to Customer. I would advise friends or neighbours to go to More

by rtilli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Capital GMC Buick responded

What a wonderful Surprise! Your words of encouragement make us feel proud of what we do. Businesses are mainly about people connecting to people and knowing that our team is on the ball makes us proud. Our objective is that every customer that walks through our doors is able to have a similar experience. We hope you give us the opportunity to connect with you again. Until next time, - Dezeray

October 22, 2021

Great dealership. Azi in sales and Sheila in finance were great to deal with! No pressure sales and very knowledgeable about the products they sell. More

by bradreid05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azi Mazhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2021 -

Capital GMC Buick responded

Thank-you Bradreid05 for the awesome 5 star review! We are so happy that Azi and Sheila made your experience memorable and look forward to seeing you for many years to come. Happy Driving - Denise

October 08, 2021

I am so grateful that Mohammad was the person who approached me in the showroom. I was looking for a new truck for my husband and I and had a lot of questions. We didn’t end up purchasing the one we More

by dogmom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2021 -

Capital GMC Buick responded

Wow, thank-you dogmom for giving us such high marks. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We will be sure to share your kind words with Mohammad and the team. We are honored to have had the opportunity to serve you - Denise

October 07, 2021

Great Friendly Service and knowledge. Would recommend Capital Service Department. Thank you Capital Buick GMC Service. More

by michellekrawchuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natashia Nickerson
September 15, 2021

I purchased my preowned vehicle here in December 2020 and I’ve also had recent service here. The staff are attentive, value my time and are knowledgeable. I received good value for my money and am happy they More

by C-Mo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Mohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2021

Friendly and knowledgeable sales and service staff. The express lube bay is always quick and efficient. More

by chris.myers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Mohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azi Mazhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

We bought an Acadia Denali in October 2020. I felt rushed through the whole process; when I questioned the pricing sheet, it was glossed over and finance person kept on going. I believe we paid more than we More

by Maureen
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maulik Shah
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaskarn Janjua
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Capital GMC Buick responded

Hi Maureen, We are sorry to hear your vehicle purchase ended on a bad note, we never want our customers to feel that way when they are leaving. We are so glad that you were able to chat with Adam to rectify the situation. We appreciate that you took the time to leave us another review on a second platform. "I recently wrote a review that reflected our experience with buying a vehicle which was mostly negative. I was surprised and impressed that the General Manager, Adam, called to apologize to my husband and myself when he read the review. He apologized several times throughout the conversation and said he couldn't turn back time but asked what he could do for us. He immediately agreed with what I asked for and arranged for it to be done here in Rocky Mountain House. Stephen Kennedy at Edward's Garage called that afternoon to arrange to have our vehicle in their shop. I have to say that I never expected to receive anything from Capital GMC but Adam went over and above what I would have expected. Thank you Adam!" Thanks again & Happy Driving! -Brittany

June 02, 2021

Great experience buying a new GMC Sierra 1500 truck, worth of driving from Calgary to Edmonton. Mohammad is a very knowledgeable, responsive and caring. Goldie is professional and easy to deal with. More

by Rey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goldie Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Capital GMC Buick responded

Hi Rey, We are thrilled to hear your experience with the sales team was great! Thank you for taking the time to leave us a review, we really appreciate it and we look forward to serving you again. Happy Driving! -Brittany

March 25, 2021

My experience with this dealership includes service and sales for 17 years. The service has always been exemplary, especially from Melanie Caird! The same holds true for the sales team! After all, I just p More

by Lesley Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Caird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Goldie Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Muzi Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nithin Thomas
Apr 08, 2021 -

Capital GMC Buick responded

Hey Lesley, Thank you so much for the lovely review! We truly appreciate you taking the time to share your positive experiences with us and others. It makes us so happy to hear both the sales and service team have gone above and beyond to make all your visits great. We can't wait to serve you again. Happy Driving! -Brittany

March 25, 2021

Came as a walk in looking for pricing on a new truck. Salesman had their desk right at the front doors, so they naturally took me in. Wasn’t the greatest experience, as the salesman was not too knowledge More

by Angry76
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Mohl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brayden Valentini
Mar 25, 2021 -

Capital GMC Buick responded

Hey there, Thank you for reaching out. We are very sorry to hear your experience was not satisfactory. Customer service is our number one priority and we always want our customers to feel cared for and heard. Our General Sales Manager, Adam, would love to discuss this further with you. If you can give him a call at your earliest convenience that would be great. Kind Regards, Brittany

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