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Capital Chrysler Jeep Dodge
Ottawa, ON
1,161 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility.
We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,161 reviews
July 12, 2022
The dealership services both my vehicles and they Always prompt and excellent service. Thanks much! prompt and excellent service. Thanks much! More
by keebler05
July 06, 2022
Good friendly service. Listen to your needs and offer advice. Willing to accommodate and the remember their costumer’s. Listen to your needs and offer advice. Willing to accommodate and the remember their costumer’s. More
by Jim
July 02, 2022
Very disappointed in recent interaction with this dealership. We made an offer: our 2016 Tahoe LTZ + $$$ to purchase a Chrysler Pacifica Hybrid. We had a verbal agreement on a trade-in that was ver dealership. We made an offer: our 2016 Tahoe LTZ + $$$ to purchase a Chrysler Pacifica Hybrid. We had a verbal agreement on a trade-in that was very clear, this was all we would pay. At first they refused, but a week later they called to tell us that they would accept our offer. What they failed to mention was that they applied for the Hybrid federal rebate and just included it in the deal. For the deal to be agreeable to our verbal deal our cash payment should have been less $5000.00. BE VERY CAREFUL WHEN DEALING WITH THIS DEALERSHIP. We found this to be very dishonest practice. If you get a rebate make sure you get it as part of your deal and not theirs!!!! More
by lgquenne
Employees Worked With
it is the atmosphere that is promoted not individuals, there were 3 people involved
June 15, 2022
Unbelievable service always…. .the best I have ever had as a 40 year car owner .the best I have ever had as a 40 year car owner More
by ehealy
June 02, 2022
Was very pleased with the help I received purchasing a used vehicle. Staff was very friendly and well informed. Would definitely recommend visiting this dealership if your looking for a new/used car. used vehicle. Staff was very friendly and well informed. Would definitely recommend visiting this dealership if your looking for a new/used car. More
by stitbaker
May 22, 2022
Always great with our needs. Ryan is helpful and honest about what needs doing for your car. Ryan is helpful and honest about what needs doing for your car. More
by siherb2
May 12, 2022
Expensive service compared to hunt club dealership. I used to pay 95 but today Even the oil price is more expensive I used to pay 95 but today Even the oil price is more expensive More
by Samir
Employees Worked With
May 05, 2022
Pleased to receive rapid, excellent service for the vehicle and to have had a cordial interaction with staff. vehicle and to have had a cordial interaction with staff. More
by Kathy
Employees Worked With
April 27, 2022
Friendly and informative on service requests - this 15 word minimum on this survey though is unnecessary and annoying - if you wish me to complete in future, please revise or I will not complete - thx word minimum on this survey though is unnecessary and annoying - if you wish me to complete in future, please revise or I will not complete - thx More
by klaush
Employees Worked With
