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Budds' Chevrolet Cadillac Buick GMC

Oakville, ON

4.9
2,465 Reviews
Budds’ – a name that is synonymous with quality service in Southern Ontario. In fact our motto “the family business that service built” is a testament to the commitment that our family-owned shops have been providing to each and every customer since we opened in 1973. There are two parts to the car business: cars and business. From the Budds’ perspective, the business is enjoyable but it’s the cars that are the stars. Our sales consultants are professional, honest and dedicated to servicing you throughout the life of your vehicle. With literally no staff turnover, our sales team has a deep rooted knowledge of our products, customer expectations and the ability to handle all of your automotive needs. Our brand new, state of the art 50,000 square foot facility is designed with you in mind. 24 service bays and a quick lube lane makes your visit here quick and efficient. For car shoppers, up to 19 cars and trucks, new and used, are in our showroom, and when you buy one, you will pick it up in our climate controlled, private delivery area, known as the Launch Pad. We welcome feedback, so if you ever have any comments, send an email to info@buddschev.com We look forward to serving you! Wayne Carter General Manager
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410 South Service Road West

Oakville, ON

L6K 2H4

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Showing 2,465 reviews

October 08, 2022

Brutal customer service, after one week vehicle has no display console for navigation, climate, phone, sound, gas mileage is pitiful - no parking assist Let me know when you are ready to swap this vehicl More

by Furmah (Richi)
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bounsay Osylaphet
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dilan Lee
Oct 08, 2022 -

Budds' Chevrolet Cadillac Buick GMC responded

Hello Richi, our sales rep Dilan has already been in contact with you about the vehicle and has let you know that we will need to have a look at the vehicle to figure out what the cause is. You already acknowledged this and said you will take the vehicle to your local shop to confirm. If you give us the chance to make it right, we will.

October 08, 2022

Dealership was very welcoming and was happy to help me, even though I walked in without appointment. Team helped arrange test drive without delay or postponing to another day. I felt so convinced and confi More

by Praveen ragavan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farid Bunni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2022

Very clean, friendly and helpful. Big dealership with any car we wanted available. Assisted with picking up winter tires from our home. More

by Vassel, susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Blain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Ernst
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2022

Always a pleasue dealing with Basil. This is the fourth vehicle he has helped me purchase and I highly recommend talking to him before you consider going elsewhere. More

by roadkingflynn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2022

My husband and I dealt with Silas. He was kind and attentive without being pushy. The whole process of buying a car went smoothly. More

by jprice6726
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2022

Excellent service! Basil and Shelley were great to deal with. We love our new Cadillac! More

by Brooke Pollard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Blain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Budd
September 20, 2022

This is our second purchase of an SUV from Basil Silas at Budds. He always goes out of his way to make us happy and always follows up to make sure we are still satisfied. You will not go wrong buying from Bu More

by Mossy723
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2022

Very friendly and prompt service. Basil and Bounsay were very helpful and informative. We love our new Spark! Thank you for the great service! More

by yvonneb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

Jennifer is very professional and a great advisor Very thorough and very friendly Always follows up More

by Glenn Ritchie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Maginnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Peaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill. Shuttle driver
September 12, 2022

I purchased my first Chevrolet Malibu from Budd's in 2005 and my second in 2013 and I have been going to Budd's Chevrolet for service since 2005. Shane is always an example of excellent customer service. As More

by donnav44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Maginnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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