"A great experience, once again!"
I am writing this review in regards to our purchase of a 2020 Chevy Silverado from Budds' Chevrolet in Oakville. Our salesperson was Basil Silas, whom we've dealt with many times in the past. I can't speak highly enough about Basil, he is very attentive, responsive, professional and has a wonderful sense of humour (always calls me on my birthday!) Shane Maginnis and Jim Treen from service are very good as well. Always quick to respond to any questions and/or concerns. I briefly dealt with another dealership a few years ago and came running back to Budds'; there was no comparison in customer service. Keep up the great work Budds'!!
"Great sales and service"
Basil Silas was very helpful and knowledgeable in finding a good used vehicle which met our family's needs. We are very happy with our purchase and fill such a relief in knowing that we now have a very reliable vehicle.
"Purchase of New Truck.. Very professional and friendly"
From the minute we entered the dealership, every person we dealt with was friendly and very patient with me. I would recommend Budds to any of our friends!!
"I strongly recommend the service. Job done right, felt..."
I strongly recommend the service. Job done right, felt treated with respect from everyone I had contact with, great culture, that is the way to go.
"Basil is the best! I've bought two cars from him, and..."
Basil is the best! I've bought two cars from him, and the next will be with him as well. The whole team at Budds isxjust great. It's why I will continue to buy my cars there.
"Very good service staff. Convenient location. Good level..."
Very good service staff. Convenient location. Good level of communication with customer. Friendly shuttle service crew. Vehicle generally returned in a clean condition. Could use more detail to removing grease finger prints and foot prints in the interior
"Staff were very helpful and carried out all the work..."
Staff were very helpful and carried out all the work needed it the short time they had . Im very pleased with all the work done at all my visits
"Fantastic service from a simply outstanding team"
When our 2016 Malibu Premier developed an issue with the shifter that could have become very problematic, the Service staff did an outstanding job resolving the issue in minimal time. Even though the shifter unit itself was in short supply, Cadillac Concierge Juan Orozco made arrangements to get one delivered overnight and Service Manager Shane Maginnis had it installed promptly, first thing the next morning. In particular, I'd like to thank Shane for his outstanding service. My vehicle is running perfectly again and what could have become a very upsetting situation was quickly turned into one of the most positive customer experiences I've ever encountered. I cannot speak highly enough of the entire team at Budds'... outstanding service with a complete focus on customer satisfaction. After having had an excellent purchase experience with Basil Silas and outstanding after-sales follow-up from Paul Stewart, I had already formed the opinion that the the staff at Budds' Chevrolet Cadillac Buick GMC is the best I've dealt with in a long history of owning GM vehicles. This experience with the Service Team has only enhanced my already high opinion of the entire staff at this excellent dealership.
"Great crew.Everyone I dealt with were very Professional,..."
- Pat Cipriani
Everyone I dealt with were very Professional, Knowledgeable, Friendly, and Accommodating.
I stored my vehicle the very next day for winter, and therefore won’t truly be able to evaluate the service work performed until spring. I don’t expect any issues. This Service Department is a tight ship.
"Budds and the service team have always been outstanding...."
Budds and the service team have always been outstanding. Their attitude and ability to work with and do anything for their customers is why they are the only dealership I want to deal with.