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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
1,993 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations. I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority. I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained. On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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Showing 1,993 reviews

April 13, 2021

took my ram in for the detailed cleaning and tyre swap. Poorly done cleaning the interior, ex: under driver and passenger seats were still dirty, they didn't vacuum under seats and the dash was never wiped More

by Emad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Martin
Apr 13, 2021 -

Southbank Dodge Chrysler LTD responded

Good afternoon Emad. I am sorry that your detailing was not done properly. Let us make amends by offering you a complete redo of the cleaning. If you could call make at 613-731-1970 Ex 2228 and I will reschedule it and I will personally make sure it's done properly. I look forward to hearing from you Rodrigo Brand Customer Relations Manager

April 09, 2021

Great experience with buying a used Jeep to replace the one we had. We were made to feel welcome and were able to have real discussions with the dealership representatives. Simon and Hadja were great. More

by Ken.mcconnell613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Mertick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hadja Kante
Apr 12, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr, Mcconnell Were are grateful for your positive review of our team. They definitive work hard to earn your trust. We look forward to your next visit Rodrigo Brand Customer Relations Manager

April 01, 2021

Dan was awesome as always I have taken my trucks to him for years. I recommend seeing him for all your Chrysler needs Thank you More

by paulseguin19
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you for your great review of Dan and our team. they definitely work hard to meet our client's needs. We look forward to seeing you again. Rodrigo Brand Customer Relations Manager

April 01, 2021

Mark Desjardins helped me in chosing my brand new 2021 Dodge Ram! I have recommended purchasing a vehicle through South Bank dodge as i was recommended to do so. Three days in and I LOVE my ride. More

by Karidennison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Desjardins
Apr 01, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mrs, Dennison for your great review. Mark is a big part of our team's success. We look forward to seeing you again. Rodrigo Brand Customer Relations Manager

March 30, 2021

Traded in 2014 Jeep Overland for 2021 Grand Cherokee 80th edition. No issues with picking up vehicle. Good info session on everything inside prior to leaving. No pressure from finance guy for extras. More

by Reigh66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Charlebois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie and guy who showed me everything in jeep after getting the keys, Ivan Zechel
Mar 30, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr, Reigh66. We are glad that your experience was a positive one. We strive to make every experience a positive and informative as possible. Rodrigo Brand Customer Relations Manager

March 29, 2021

Very courteous and on time. Got an appointment within only two days (no delay) and the Jeep was ready when promised. Good price also noteworthy. More

by Pierre Ruel
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Mr. Ruel for your 5-start review.

March 28, 2021

Good service from everyone. Felt like I was important soon I walked in the first time. People very polite, they understand my need. I will recommend. More

by Benoit Crête
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Brand
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRENT RODGER
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalid Hanhan
Mar 29, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr, Crete for your great review. Every single customer is important and we certainly try to make everyone feel that way. Rodrigo Brand Customer Relations Manager

March 24, 2021

I have had a great service. The price was perfect. Brandon and Carl found exactly what i wonted. Excellent service et au prix que j’avais indiqué. More

by Martine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Zechel, Andre Bond
Mar 25, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Martine for your 5-start review.

Mar 25, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Martine for your 5-start review. Rodrigo Brand Customer Relations Manager

March 24, 2021

We went in for a test drive of a 2020 Durango and were owners within hours. Simon was extremely courteous and responsive to our needs and requirements. He answered our questions completely and when he More

by Mary&Joa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod Brand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Mertick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Mary and Joa for your wonderful review. We are very pleased that you are happy with your purchase. Please feel free to reach out to us if there is anything else we can help you with. We look forward to seeing you again. Rodrigo Brand Customer Realtions Manager

March 22, 2021

I set up an appointment over the internet with Kathy, who put me in contact with Brandon. At the appointed time, I was greeted by Brandon who had the Ram 1500 that I was interested in washed and ready to go More

by Devin P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ala Alqasem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod Brand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Davin for your great review. We certainly aim to please and inform our clients. We look forward to seeing you again Rodrigo Brand Customer Relations Manager

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