Southbank Dodge Chrysler LTD
Ottawa, ON
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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took my ram in for the detailed cleaning and tyre swap. Poorly done cleaning the interior, ex: under driver and passenger seats were still dirty, they didn't vacuum under seats and the dash was never wiped Poorly done cleaning the interior, ex: under driver and passenger seats were still dirty, they didn't vacuum under seats and the dash was never wiped down. Not worth the money the sales manger pushes you to take the package, 100%I would have done better job. More
Great experience with buying a used Jeep to replace the one we had. We were made to feel welcome and were able to have real discussions with the dealership representatives. Simon and Hadja were great. one we had. We were made to feel welcome and were able to have real discussions with the dealership representatives. Simon and Hadja were great. More
Dan was awesome as always I have taken my trucks to him for years. I recommend seeing him for all your Chrysler needs Thank you for years. I recommend seeing him for all your Chrysler needs Thank you More
Mark Desjardins helped me in chosing my brand new 2021 Dodge Ram! I have recommended purchasing a vehicle through South Bank dodge as i was recommended to do so. Three days in and I LOVE my ride. Dodge Ram! I have recommended purchasing a vehicle through South Bank dodge as i was recommended to do so. Three days in and I LOVE my ride. More
Traded in 2014 Jeep Overland for 2021 Grand Cherokee 80th edition. No issues with picking up vehicle. Good info session on everything inside prior to leaving. No pressure from finance guy for extras. edition. No issues with picking up vehicle. Good info session on everything inside prior to leaving. No pressure from finance guy for extras. More
Very courteous and on time. Got an appointment within only two days (no delay) and the Jeep was ready when promised. Good price also noteworthy. only two days (no delay) and the Jeep was ready when promised. Good price also noteworthy. More
Good service from everyone. Felt like I was important soon I walked in the first time. People very polite, they understand my need. I will recommend. soon I walked in the first time. People very polite, they understand my need. I will recommend. More
I have had a great service. The price was perfect. Brandon and Carl found exactly what i wonted. Excellent service et au prix que j’avais indiqué. Brandon and Carl found exactly what i wonted. Excellent service et au prix que j’avais indiqué. More
We went in for a test drive of a 2020 Durango and were owners within hours. Simon was extremely courteous and responsive to our needs and requirements. He answered our questions completely and when he owners within hours. Simon was extremely courteous and responsive to our needs and requirements. He answered our questions completely and when he didn't know for sure got the answers immediately. Walked us through all aspects of the vehicle. Al from financing was so wonderful. He went above and beyond to get us the best rate possible. Love the bumper to bumper warranty and that they store our new vehicles winter tires for free. Rod was also wonderful with the handover of the vehicle when we picked it up. He made sure to point out everything and answered more of our questions. Southbank Dodge is by far the most down to earth and friendly group of people that we have dealt with since purchasing of vehicle since the 1980's. More
I set up an appointment over the internet with Kathy, who put me in contact with Brandon. At the appointed time, I was greeted by Brandon who had the Ram 1500 that I was interested in washed and ready to go put me in contact with Brandon. At the appointed time, I was greeted by Brandon who had the Ram 1500 that I was interested in washed and ready to go. He gave me the quick lowdown on the vehicle, and then let me loose on a test drive! After about a half hour run, I came back and started to make a deal with Brandon. There was no pressure, and Brandon went out of his way to answer, or find answers to all my questions. Once we were both satisfied with a number, I was introduced to Al Alqasem who helped me though the financing process. Again, there was no pressure to add anything else to the deal, and Al was very patient in explaining the process. On delivery day, I was met by both Brandon and Rod Brand. Rod is the gentleman who delivered the vehicle to me. First, I finished signing documents with Al, who made the process quick and painless. Once done, Rod took me to the truck and asked me to do a thorough inspection inside and out before I accepted the vehicle. Noticing a bit of anti-rust overspray, Rod wasted no time in detailing the minor smudges off the door. Once the inspection was done, Rod proceeded to explain in detail the 'infotainment' centre (there is a lot, pay attention!) and all the rest of the features in the vehicle, such as the panoramic sunroof, electric parking brake, adjustable pedals, etc. All in all, the process was a fantastic experience, and I would not hesitate to recommend Brandon, Al, and Rod at Southbank Dodge. More