friendemic friendemic
reputation manager
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
28 Reviews
Write a Review28 Reviews of friendemic friendemic
April 17, 2024
I’ve had some questionable feelings about past visits. But, this is the most serious service i had to bring my car in for since it stopped on me. I appreciate all the help, knowledge, and even a video exp But, this is the most serious service i had to bring my car in for since it stopped on me. I appreciate all the help, knowledge, and even a video explaining what’s okay with the car and what was wrong. I appreciate Marina and those who helped me because as a college student who pays for my own expenses this visit was crucial. More
Other Employees Tagged: Shannon Sousa, Marina Felix , Everyone at the reception/payment desk
April 08, 2024
The Customer service here is 10 out of 10! Will come back for my service here! Will come back for my service here! More
Other Employees Tagged: Kevin Hubert , Sean Thomas
February 11, 2024
My service is always completed on time, and I'm told exactly what they were going to do and call me with updates in case they find anything else that my car may need. exactly what they were going to do and call me with updates in case they find anything else that my car may need. More
Other Employees Tagged: Kevin Hubert , Shannon Sousa, Erin Scordelis
February 07, 2024
Kevin in-service thing has been our service advisor for years. We have followed your service team from Concord, Lithia, the old location on N. Main St. to where you are today. When you get good service and years. We have followed your service team from Concord, Lithia, the old location on N. Main St. to where you are today. When you get good service and driving strong vehicles it’s all you need for happy motoring! More
Other Employees Tagged: Kyle Ritola, Jeff Rosen, Sterling Daniels, Ron Simi, John Benitez, Kevin Hubert , Marina Felix, Erin Scordelis, Sean Thomas , Don & Ron Dirito
January 18, 2024
Timely, professional advice and service. Good follow up on status of vehicle. Excellent suggestions for future vehicle maintenance. Good follow up on status of vehicle. Excellent suggestions for future vehicle maintenance. More
Other Employees Tagged: Kevin Hubert
November 02, 2023
Friendly, courteous , professional, efficient, clean, good atmosphere. Would highly recommend this dealership to friends and family. good atmosphere. Would highly recommend this dealership to friends and family. More
Other Employees Tagged: Kevin Hubert , Marina Felix, Sean Thomas
August 30, 2023
The folks at Dirito Bros. VW were extremely fast and courteous. Thanks so much for a smooth experience. VW were extremely fast and courteous. Thanks so much for a smooth experience. More
Other Employees Tagged: Kevin Hubert , Marina Felix, Erin Scordelis, Sean Thomas
July 24, 2023
Professional & friendly sales rep Erin was very thorough, professional Car damaged on drivers side back panel not revealed. Maintenance dept Terrence was condescending when told about brake probl thorough, professional Car damaged on drivers side back panel not revealed. Maintenance dept Terrence was condescending when told about brake problem but issue resolved after check. More
Other Employees Tagged: Erin Scordelis
July 11, 2023
From beginning to end the service was great. Easy to communicate with and completely diagnosed the problems with my car and it now drives like new. I highly recommend. Terrance wasn’t advisor an Easy to communicate with and completely diagnosed the problems with my car and it now drives like new. I highly recommend. Terrance wasn’t advisor and he was wonderful! More
Other Employees Tagged: Terrance was my advisor and whomever did my service was excellent
June 10, 2023
Clean, bright & welcoming. Wonderful Marina Felix greeted me w/a big smile. Took great care of me. Excellent communication throughout time car was being serviced & once complet Wonderful Marina Felix greeted me w/a big smile. Took great care of me. Excellent communication throughout time car was being serviced & once completed. Marina took time to show me a few features on my car I was not aware of. Great teacher! Staff in cashiers office were all smiling, very friendly & helpful. Special shout-out to Joey! He’s a bright light & shines in his role. More
Other Employees Tagged: Marina Felix , Joey