friendemic friendemic
friendemic friendemic at Dirito Brothers Walnut Creek Volkswagen
Refer Me

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reputation manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.8
30 Reviews
4.8

30 Reviews

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30 Reviews of friendemic friendemic

March 24, 2023

Dealership Rating
Employee Rating

Great experience! They found out what is wrong with my car. Good comunication and service More

by mm12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We are glad you enjoyed a great experience working with our Service Team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your positive review and trusting us with your vehicle. We are here if you need any further assistance.

March 18, 2023

Dealership Rating
Employee Rating

Mike Raff was awesome! Very professional and understanding throughout the process. I would appreciate a bit more communication from the website. More

by RICHARD.COTRUVO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Scordelis Scripillit, Sean Thomas , Mike Raff

Mar 19, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hi Richard, thank you for your four-star review and for the feedback you shared. We are pleased to know our team was professional and understanding ensuring you had a positive experience here at Dirito Brothers Walnut Creek Volkswagen. If we can be of any further assistance, please reach out to us.

February 23, 2023

Dealership Rating
Employee Rating

Francisco was very nice and knowledgeable. Dealership is very efficient. I like the use of Lyft to shuttle. More

by CARLAHANSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco

Feb 24, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for leaving a 5-star review for us at Dirito Brothers Walnut Creek Volkswagen. We're thrilled we could meet your expectations. Our accommodating team is available should you require any extra help.

January 19, 2023

Dealership Rating
Employee Rating

Dealer was very clean and all employees helped me from the arrival to my exit for my service More

by XCULLOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to leave a positive rating and review for us at Dirito Brothers Walnut Creek Volkswagen. We're happy our team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

January 08, 2023

Dealership Rating
Employee Rating

I just love working with David and team - so easy! I'll be back for each new car purchase. More

by CRICKET0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dirito

Jan 10, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We are thrilled to learn from your five-star review that we have gained your trust as a loyal customer here at Dirito Brothers Walnut Creek Volkswagen. It is a pleasure for us to read that our Sales Team has provided you with excellent care during your car-buying process. Congratulations on your purchase and we look forward to doing business with you again.

January 02, 2023

Dealership Rating
Employee Rating

The service department at this dealership is very responsive and committed to your satisfaction. My service advisor, Marina, is very thorough and always friendly. More

by JDMULLANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marina Felix

Jan 03, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hi, thank you for taking the time to leave a 5-star review for us at Dirito Brothers Walnut Creek Volkswagen. We appreciate the kind feedback. We're happy our Service Department could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 19, 2022

Dealership Rating
Employee Rating

Ron made this purchase very seamless. It was the quickest purchase I have ever made. Erin was also great at doing all the paperwork. Many dealers tried to markup their prices but this dea More

by roavalos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 23, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Hi Roavalos -- We are delighted to be told that you had a fine encounter with Dirito Brothers Walnut Creek Volkswagen. Thank you for typing up this 5-Star review on DealerRater. Thanks for being a loyal customer.

November 13, 2022

Dealership Rating
Employee Rating

Francisco was fantastic. My car was having a 80K miles service. The break was in need to be replaced. He was kind enough to give me a loaner to use for the next day while More

by vanessa.szumlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Hi Vanessa, we are so glad you received an excellent experience here at Dirito Brothers Walnut Creek Volkswagen. Thank you for this fantastic review and feedback. We hope to serve you again in the future.

November 10, 2022

Dealership Rating
Employee Rating

Very friendly with great customer service! My service technician followed up to let me know when the parts that were ordered had been received so I could make an appointment and get the repair More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Hi Monica, we are thrilled to read our Service Team was both friendly and informative providing a great dealership experience. Our team here at Dirito Brothers Walnut Creek Volkswagen appreciates you taking the time to leave us a five-star review. Please don't hesitate to reach out if there's anything else we can do.

September 25, 2022

Dealership Rating
Employee Rating

Always a pleasure to visit the number one dealer around. Service visit was smooth and faster than expected. Thank you! More

by aarts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix, Sean Thomas , Tim Luong , Erin Scordelis

Sep 26, 2022

Dirito Brothers Walnut Creek Volkswagen responded

It was a pleasure doing business with you here at Dirito Brothers Walnut Creek Volkswagen. Our Service Team strives to provide a smooth and fast service to our customers.

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