Ron Simi
Ron Simi at Dirito Brothers Walnut Creek Volkswagen
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Ron Simi

Internet Manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.7
155 Reviews

Dealership Experience

24 yrs, 9 mos

Industry Experience

51 yrs, 4 mos

Specialties & Trainings

Volkswagen Certified Master

4.7

155 Reviews

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155 Reviews of Ron Simi

April 21, 2024

Dealership Rating
Employee Rating

The entire staff at Dirito Brothers Walnut Creek are fabulous at customer service and car repair. They are efficient and all questions are answered. When they say your car will be ready at a specific More

by LINNAA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you had a smooth experience with customer service and car repair at Dirito Brothers Walnut Creek Volkswagen. Appreciation for our efficiency and the state of our customer area keeps us motivated. We value your gratitude and support, thank you.

April 04, 2024

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Employee Rating

They didnt perform all on the recommended service. I have a defective moonroof but they didnt even open it to check or recommend a fix. I have a detached splash guard that they didnt even notice. Rece More

by ronaldvictoriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 08, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Your feedback is important to us here at Dirito Brothers Walnut Creek Volkswagen. I would appreciate the chance to speak with you about your experience with our Service Team regarding the recommended services performed on your vehicle. Could you please reach out to me directly with your preferred method of contact so we can discuss this? Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

March 29, 2024

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Employee Rating

Clean modern dealership with convenient location. Comfortable waiting area. Friendly and helpful service advisors and staff. Available wi-fi. Excellent service technicians that get the job done right More

by Russ65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad the atmosphere, service advisors, staff, and Wi-Fi at Dirito Brothers Walnut Creek Volkswagen meet your expectations. It speaks volumes to hear you've trusted the quality of our service technicians for over 20 years. We value your consistent support for our dealership greatly, thank you.

February 07, 2024

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Kevin in-service thing has been our service advisor for years. We have followed your service team from Concord, Lithia, the old location on N. Main St. to where you are today. When you get good service and More

by STONEROG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for staying loyal to Dirito Brothers Walnut Creek Volkswagen and our steadfast team, particularly in the service department. We're committed to providing solid vehicles and excellent service that promote happy motoring indeed! Your continued trust means a lot to us.

January 31, 2024

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Dirito is my hometown but full service Volkswagen Dealership. The service, and Sales are excellent. More

by MICHELEKECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the positive feedback about our dealership's service and sales at Dirito Brothers Walnut Creek Volkswagen. We're glad to serve our hometown residents.

November 14, 2023

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Employee Rating

We had excellent and fast service from Ron. He messaged w us late Friday afternoon so we could have the car ready first thing Monday. Thank you! More

by jess.keay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback about Ron's communicative service and swift turnaround for getting your car ready at Dirito Brothers Walnut Creek Volkswagen. Thank you.

October 17, 2023

Dealership Rating
Employee Rating

Dirito Brothers Walnut Creek was able to compete on price on my Jetta - this was a really pleasant surprise on a tight price range. They also went above and beyond to find the manual transmission, in the tri More

by RONSTEARNS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello. It sounds like you really took the time to make sure you were getting exactly what you wanted. Our Sales Team appreciates savvy car shoppers and is always willing to help. We're so glad that we were able to meet your needs and give you a great five-star experience. Congratulations on your new purchase and welcome to the Dirito Brothers Walnut Creek Volkswagen family!

October 03, 2023

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Great experience on all levels, friendly staff, knowledgeable & very helpful. They made our trade in process very easy and had the new vehicle we leased all ready to go when we arrived at the deale More

by trim.wellbeloved
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Our team here at Dirito Brothers Walnut Creek Volkswagen appreciates your review. We're so glad that we were able to meet your needs and give you a great five-star experience. Congratulations on your new lease!

September 05, 2023

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Always have a great experience with this dealer ship, will recommend to my peers and neighbors. More

by james_lee.12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Scordelis

Sep 05, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are so pleased to read that our team was able to provide a great experience on your visit. Thank you for leaving this great 5 star rating, and your recommendation is valued. Please feel free to reach out to us at Dirito Brothers Walnut Creek Volkswagen for any future needs.

August 31, 2023

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Employee Rating

Ron did a great job at seeing to our needs. friendly and and accomodating. The lease program works for us. Thanks More

by coacheddiaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 31, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the positive rating, and review. We are very happy to read that our Sales Team was friendly and accommodating during your visit. It was great to have you here at Dirito Brothers Walnut Creek Volkswagen, and we hope to work with you again in the future.

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