John Benitez
Volkswagen Specialist
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Industry Experience
14 yrs, 9 mos
Languages Spoken
English
Spanish
161 Reviews
Write a Review161 Reviews of John Benitez
April 28, 2024
John was great. I really enjoyed him, however, Sterling, was not so great and did not make this a very smooth transaction. Complaining about a 3% fee when customer w I really enjoyed him, however, Sterling, was not so great and did not make this a very smooth transaction. Complaining about a 3% fee when customer wants to use a credit card, is ridiculous. More
Other Employees Tagged: Sterling Daniels
April 25, 2024
Great awesome service ! Nice group of people John, Gus Ed Miller I’m so happy I bought from these guys I will be referring everyone I know when looking for a car. Nice group of people John, Gus Ed Miller I’m so happy I bought from these guys I will be referring everyone I know when looking for a car. More
Other Employees Tagged: Augusto”Gus The Bus” Davila , Ed Miller
April 21, 2024
The entire staff at Dirito Brothers Walnut Creek are fabulous at customer service and car repair. They are efficient and all questions are answered. When they say your car will be ready at a specific fabulous at customer service and car repair. They are efficient and all questions are answered. When they say your car will be ready at a specific time, it is. The customer service area is beautifully maintained. I am so grateful that Dirito Brothers is in my neighborhood. More
Other Employees Tagged: Ron Simi, Gerard Rose, Augusto”Gus The Bus” Davila, Nanika Orgil, Kevin Hubert , Andres Garcia, cole scordelis, Zack Tziolis, mike raff
March 28, 2024
After diving for 6 hours with a confirmed price that was negotiated before arriving we waited more than 3 hours before we saw the finance person. This was a cash deal. She seemed annoyed that it was a cash negotiated before arriving we waited more than 3 hours before we saw the finance person. This was a cash deal. She seemed annoyed that it was a cash sale and was very rude and distracted she left the desk several times as we were trying to pay. I did not get temporary plates and I live out of state. Additionally, the title did not arrive until it was FedExed to me after I called the dealer. This caused me to miss my DMV appointment and I could not get another appointment until April 04. Because we had to wait at the dealer for over 3 hours we had to travel back to NV during rush hour adding another two hours to drive that was already 5 hours long. More
March 01, 2024
Today is March 1, 2024 Dorito Brothers Sold us a vehicle on 2/14/2024 that was parked in the show room with a broken backup camera. The person who drove the vehicle out of the showroom must have put the ve on 2/14/2024 that was parked in the show room with a broken backup camera. The person who drove the vehicle out of the showroom must have put the vehicle in reverse at least 7 times if not more and did not say a word about the backup camera being broken or could not see from display! Vehicle has been at the dealership since 2/15/2024. Sean from the service department has kept us inform as to when the part will be in but he himself does not know when the part will arrive. We called the dealership on 2/27/2024 as no one had reached out to us in regards to this matter besides Sean from service department. Spoke with sales manager that just gave lip service with no results. Did not get his name. Thank you, Felipe Bernal 925-628-2272 More
Other Employees Tagged: Erin Scordelis
February 07, 2024
Kevin in-service thing has been our service advisor for years. We have followed your service team from Concord, Lithia, the old location on N. Main St. to where you are today. When you get good service and years. We have followed your service team from Concord, Lithia, the old location on N. Main St. to where you are today. When you get good service and driving strong vehicles it’s all you need for happy motoring! More
Other Employees Tagged: Kyle Ritola, Jeff Rosen, Sterling Daniels, Ron Simi, Kevin Hubert , Marina Felix, Erin Scordelis, Sean Thomas , friendemic friendemic , Don & Ron Dirito
January 23, 2024
Information is open and transparent; Transaction is integrity and fair; Products and services are market competitive. integrity and fair; Products and services are market competitive. More
Other Employees Tagged: Zack Tziolis
November 09, 2023
Great service and communication by the team. It was a pleasant experience for the whole process of getting the car that I needed. Keep up the great work. It was a pleasant experience for the whole process of getting the car that I needed. Keep up the great work. More
Other Employees Tagged: Sterling Daniels, Erin Scordelis
October 17, 2023
Dirito Brothers Walnut Creek was able to compete on price on my Jetta - this was a really pleasant surprise on a tight price range. They also went above and beyond to find the manual transmission, in the tri on my Jetta - this was a really pleasant surprise on a tight price range. They also went above and beyond to find the manual transmission, in the trim and color I wanted, and kept me informed about the destination date throughout the process. Thank you! More
Other Employees Tagged: Ron Simi, Gerard Rose, Augusto”Gus The Bus” Davila, Nanika Orgil, Andres Garcia, cole scordelis, Zack Tziolis, mike raff , Jim Cord