Last Updated September 7, 2012
DealerRater was founded in 2002 as the first car dealer review website worldwide. Our Canadian website, www.dealerrater.ca (the "Website"), is part of the DealerRater network and is operated by DealerRater Canada LLC ("DRC").
We take your privacy seriously, and work to ensure the security and confidentiality of the personal information you provide to us. Please read this Policy to learn more about how we protect your privacy before using this Website or submitting your personal information. By using this Website or submitting personal information, you consent to the collection, use, disclosure of your personal information (as defined below) in accordance with the practices described herein. If you do not agree with these terms, do not use this Website or provide any personal information to us.
What Personal Information We Collect
DRC collects personal information relevant to your use and the operation of the Website, including but not limited to your name, mailing address, phone number, e-mail address, IP address and payment information (including credit card numbers) ("Personal Information").
How We Use Your Personal Information
DRC will use your Personal Information to operate and facilitate your use of the Website, including but not limited to internal review, to improve the content of the Website, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of the Website. DRC does not store your payment information, and will only use it for processing.
Limited Collection and Disclosure
With Whom We Share Your Personal Information
DRC will not sell your personal information to third parties. In an effort to display offers that may be of interest to you, we have relationships with other companies that we allow to place ads on our Website. As a result of your use of the Website, such ad server companies may collect information such as your domain type, IP address and clickstream information.
DRC will not disclose your Personal Information to third parties unless disclosure is reasonably necessary to comply with law, law enforcement officials, in response to a validly issued subpoena, warrant, or court order, or is otherwise permitted by applicable law.
How You Can Access or Correct Your Personal Information
You can request to review and/or update your Personal Information by writing to:
DealerRater Canada LLC
P.O. Box 541451
Or by emailing our Privacy Officer at: firstname.lastname@example.org.
To protect your privacy, we and our authorized employees and agents will take reasonable steps to verify your identity before granting you access to or making corrections to your Personal Information.
DRC uses "cookies" and other technologies to collect data that enables us to better understand and improve the usability, performance and effectiveness of the Website. Cookies are files sent to your browser and stored on your computer. If you do not want DRC to send cookies to your browser, you can set your browser options to reject cookies or notify you when a web site tries to put a cookie into your browser software. Rejecting cookies may affect your ability to use some features of the Website.
DRC gathers general information about visits to the Website. DRC uses this information to understand traffic on the Website, provide you with technical support, improve the Website, and provide the best online experience possible for our Users.
How We Protect Your Personal Information
DRC is very concerned about protecting the privacy of children. DRC does not intend to collect any personally identifiable information from children under 13 years old or knowingly distribute such information. Children under 13 are not permitted to use the Website, and we request that children under 13 not submit any Personal Information to DRC. If a child under 13 has provided DRC with Personal Information, the parent or guardian of that child should contact DRC immediately at email@example.com to delete this information from our files.
Processing and Storage of Personal Information Outside of Canada
DRC will respond to individual complaints and questions relating to privacy. We will investigate and attempt to resolve all complaints.
We know that protecting the privacy of our Website's Users is important. If you have any questions or concerns about your privacy and our role in protecting it, please contact our Privacy Officer, Karen Neal, at +1.800.266.9455 x714 or firstname.lastname@example.org.