Sean Thomas

The customer waiting area is clean and comfortable but the seating is limited. There is complementary coffee, tea, and filtered water as well as free wifi. The service was completed sooner than the estima the seating is limited. There is complementary coffee, tea, and filtered water as well as free wifi. The service was completed sooner than the estimate. More

by jeremy.kulm Verified Customer Verified Customer

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They know how to take care of their customers with excellent service every time we visit excellent service every time we visit More

by MICHAELTMEYERS Verified Customer Verified Customer

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This dealership is friendly and helpful, they had my car ready quickly and Kelly me updated on each step of the repair process. Thank you very much. ready quickly and Kelly me updated on each step of the repair process. Thank you very much. More

by R.GOMEZ1560 Verified Customer Verified Customer

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Dealing with service department or parts department always giving good service. However, recently after a repair visited. Car has to be stayed at the shop overnight for parts ordered. When we picked up always giving good service. However, recently after a repair visited. Car has to be stayed at the shop overnight for parts ordered. When we picked up the car, noticing few scratches on the car. More

by LUCIA.CHUN Verified Customer Verified Customer

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I had a fantastic experience at the dealership! The staff was not only friendly but also incredibly knowledgeable. Augusto, in particular, went above and beyond to ensure I was completely satisfied The staff was not only friendly but also incredibly knowledgeable. Augusto, in particular, went above and beyond to ensure I was completely satisfied with my car. He took the time to ask about my preferences and made sure I understood all the features of my new vehicle. It's clear that they truly care about their customers' satisfaction and I couldn't be happier with my car. Highly recommend this dealership to anyone in search of a positive car-buying and owning experience! Message ChatGPT… More

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Dan made the appointment on the phone and gave clear instructions on how to drop the car off, after hours. Sean handled repair from beginning to end. He is very pleasant, knowledgeable and folllows-up instructions on how to drop the car off, after hours. Sean handled repair from beginning to end. He is very pleasant, knowledgeable and folllows-up. More

by ERMMP Verified Customer Verified Customer

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The service team is extremely professional and are easy to work with. My car comes back clean and in good condition to work with. My car comes back clean and in good condition More

by andrealanomore Verified Customer Verified Customer

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Service was timely, staff was friendly, and the issues with my car were resolved quickly. with my car were resolved quickly. More

by jamie.keith Verified Customer Verified Customer

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Nice, courteous and the service person was very informative a d helpful. All was done in the time they said would! informative a d helpful. All was done in the time they said would! More

by PAMCARINI Verified Customer Verified Customer

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This review is regarding the most recent recall for the door handles. Called the service department regarding the recall and talk to Sean who was able to get me an appointment on the date and time I wante door handles. Called the service department regarding the recall and talk to Sean who was able to get me an appointment on the date and time I wanted the following week. The day of the recall repairs, everything went efficiently and smoothly. Sean met me and explained the whole process involved and made sure I understood the process. Sean was extremely courteous and kind in making sure I was comfortable with the services involved. Also told Sean the trunk door was giving me trouble once awhile by refusing to close properly. Sean told me he would ask the repair professional to look into it and they took care of it. I was very impressed with the level of professionalism and excellent quality of services I had receive from both Sean and the service department. Was a long time Toyota owner before I purchased the ID 4 and happy to say I am now a loyal VW owner. Big thanks to Sean and the service department for their super customer services! More

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