Sterling Daniels
Sterling Daniels at Dirito Brothers Walnut Creek Volkswagen
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Sterling Daniels

Sales manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.7
190 Reviews

Dealership Experience

28 yrs, 3 mos

4.7

190 Reviews

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190 Reviews of Sterling Daniels

April 28, 2024

Dealership Rating
Employee Rating

John was great. I really enjoyed him, however, Sterling, was not so great and did not make this a very smooth transaction. Complaining about a 3% fee when customer w More

by MAZ2FRESH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Benitez

March 15, 2024

Dealership Rating
Employee Rating

Marina was great. Workers are super Friendly. My 4 star review is based on the fact that I bought a certified Pre owned vehicle, and 5 days later I had to come back More

by darwintellez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Thank you for sharing your feedback with us here at Dirito Brothers Walnut Creek Volkswagen. We are glad we could help you find a vehicle. We take customer satisfaction seriously, so please feel free to reach out if you'd like to further discuss your vehicle. Best regards, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

March 05, 2024

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Employee Rating

We especially love how quickly Dirito took care of sourcing our new VW ID.4! The process was very professional as well. More

by johnklima
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're delighted that our quick sourcing of your new VW ID.4 met your expectations at Dirito Brothers Walnut Creek Volkswagen. Thank you for appreciating our professional process as well.

February 07, 2024

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Employee Rating

Kevin in-service thing has been our service advisor for years. We have followed your service team from Concord, Lithia, the old location on N. Main St. to where you are today. When you get good service and More

by STONEROG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for staying loyal to Dirito Brothers Walnut Creek Volkswagen and our steadfast team, particularly in the service department. We're committed to providing solid vehicles and excellent service that promote happy motoring indeed! Your continued trust means a lot to us.

January 31, 2024

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Employee Rating

Dirito is my hometown but full service Volkswagen Dealership. The service, and Sales are excellent. More

by MICHELEKECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the positive feedback about our dealership's service and sales at Dirito Brothers Walnut Creek Volkswagen. We're glad to serve our hometown residents.

December 08, 2023

Dealership Rating
Employee Rating

We very thing was pretty much perfect. And went off with out a problem great job More

by JSFLETCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback. It's great to hear that our service at Dirito Brothers Walnut Creek Volkswagen met your expectations. Thank you.

November 10, 2023

Dealership Rating
Employee Rating

Excellent service all around! Sterling and Mike are the best! Thanks you for sending me home with an excellent car! More

by AJSCOUT49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Scordelis, mike raff

Nov 10, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words. Sterling and Mike from our team are glad you're driving home in an excellent car. Grateful for your support!

November 09, 2023

Dealership Rating
Employee Rating

Great service and communication by the team. It was a pleasant experience for the whole process of getting the car that I needed. Keep up the great work. More

by ckj23ckj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Benitez, Erin Scordelis

Nov 09, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the positive feedback about our service and communication at Dirito Brothers Walnut Creek Volkswagen. It's rewarding to hear that you had a pleasant experience acquiring your car. Thank you for encouragement, we'll certainly strive to maintain our standards.

October 03, 2023

Dealership Rating
Employee Rating

Great experience on all levels, friendly staff, knowledgeable & very helpful. They made our trade in process very easy and had the new vehicle we leased all ready to go when we arrived at the deale More

by trim.wellbeloved
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Our team here at Dirito Brothers Walnut Creek Volkswagen appreciates your review. We're so glad that we were able to meet your needs and give you a great five-star experience. Congratulations on your new lease!

August 29, 2023

Dealership Rating
Employee Rating

Please see Gus he Rocks Best Deals in town Best service ever You need to buy a Great car from Gus More

by Laura_a_mitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the great review and 5-star rating. We are so happy to read that our Sales Team was able to provide you a great service, deals and experience during your visit. It was a pleasure to assist you here at Dirito Brothers Walnut Creek Volkswagen, please reach out to us anytime if we can be of any assistance.

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