Jeff Rosen
Jeff Rosen at Dirito Brothers Walnut Creek Volkswagen

Jeff Rosen

Sales Manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

4.6
145 Reviews
4.6

145 Reviews

Write a Review

Dealership Experience

22 yrs, 11 mos

Industry Experience

39 yrs, 2 mos

145 Reviews of Jeff Rosen

April 04, 2024

Dealership Rating
Employee Rating

They didnt perform all on the recommended service. I have a defective moonroof but they didnt even open it to check or recommend a fix. I have a detached splash guard that they didnt even notice. Rece More

by ronaldvictoriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 08, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Your feedback is important to us here at Dirito Brothers Walnut Creek Volkswagen. I would appreciate the chance to speak with you about your experience with our Service Team regarding the recommended services performed on your vehicle. Could you please reach out to me directly with your preferred method of contact so we can discuss this? Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

April 04, 2024

Dealership Rating
Employee Rating

Fair pricing, very straightforward, friendly and fastest car buying process I’ve ever had - highly recommend! More

by KATIEBAEHR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear about your positive experience with our fair pricing and swift purchasing process at Dirito Brothers Walnut Creek Volkswagen. Your recommendation is truly valued.

March 05, 2024

Dealership Rating
Employee Rating

Did a great job and got us in and out right on schedule as promised! More

by DAVIDLCARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nanika Orgil, Erin Scordelis

Mar 07, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback. It's good to hear Dirito Brothers Walnut Creek Volkswagen could provide a timely service fulfilling your expectations. Thank you for your business.

February 07, 2024

Dealership Rating
Employee Rating

Kevin in-service thing has been our service advisor for years. We have followed your service team from Concord, Lithia, the old location on N. Main St. to where you are today. When you get good service and More

by STONEROG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for staying loyal to Dirito Brothers Walnut Creek Volkswagen and our steadfast team, particularly in the service department. We're committed to providing solid vehicles and excellent service that promote happy motoring indeed! Your continued trust means a lot to us.

January 31, 2024

Dealership Rating
Employee Rating

Dirito is my hometown but full service Volkswagen Dealership. The service, and Sales are excellent. More

by MICHELEKECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the positive feedback about our dealership's service and sales at Dirito Brothers Walnut Creek Volkswagen. We're glad to serve our hometown residents.

January 04, 2024

Dealership Rating
Employee Rating

Marina Felix is the best Service Advisor I have ever worked with. She is organized, thorough and professional. More

by DAVIDBTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Dirito , Marina Felix

Jan 05, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to know your high regard for Marina Felix at our Service Advisor department. We pride ourselves on maintaining a thorough and organized workflow. Many thanks for sharing this compliment with us.

December 07, 2023

Dealership Rating
Employee Rating

People at the dealership were friendly, and knowledgeable. Great easy and smooth experience. Definitely recommend More

by DDGIRL15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words and glad to hear about your positive experience at our dealership. Your recommendation means the world to us here at Dirito Brothers Walnut Creek Volkswagen. Thank you.

November 14, 2023

Dealership Rating
Employee Rating

By far the best car buying experience I’ve ever had. Low pressure, informed salesmen, reasonable and efficient. More

by ANDREW.LENA.AVEDIAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: mike raff , The gentleman in the finance department was great also.

Nov 15, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the 5-star review. We are glad that you had a smooth car buying process with our informed staff here at Dirito Brothers Walnut Creek Volkswagen. Rest assured, efficient and pressure-free service is what we aim to consistently provide to all customers.

November 06, 2023

Dealership Rating
Employee Rating

This was by far the easiest and quickest car deal I’ve ever had. Andres was pleasant, friendly and easy to work with and talk to. He had the car cleaned and ready before we even got there. The sales manag More

by SABREENAMREIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andres Garcia

Nov 06, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you had a smooth experience with us at Dirito Brothers Walnut Creek Volkswagen. It's always our aim for customers to feel respected and satisfied. Your feedback regarding your interactions with Andres and other members of our team is greatly appreciated. Enjoy your new car!

October 23, 2023

Dealership Rating
Employee Rating

Nanika was wonderful to work with! Everyone we interacted with was fantastic, and the process from start to finish was very quick. There's so much technology with these cars, you can't More

by Steve P.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nanika Orgil , Ed

Oct 23, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your high rating and kind words. It's good to know that you found the process quick and our staff, such as Nanika, helpful at Dirito Brothers Walnut Creek Volkswagen. Your satisfaction is important to us so remember we are always here should you need more help understanding your car features.

1
...

Dealership Inventory (213 Vehicles)

new 2024 Volkswagen ID.4 car, priced at $41,456
2024 Volkswagen ID.4
new
Deep Black Pearl exterior
Automatic
Rear-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $40,839
2024 Volkswagen Tiguan
new
Platinum Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Jetta car, priced at $28,038
2024 Volkswagen Jetta
new
Opal White Pearl exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Atlas car, priced at $56,444
2024 Volkswagen Atlas
new
Deep Black Pearl exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Taos car, priced at $28,098
2024 Volkswagen Taos
new
Dusk Blue Metallic exterior
Automatic
All-wheel Drive
new 2024 Volkswagen ID.4 car, priced at $41,473
2024 Volkswagen ID.4
new
Deep Black Pearl exterior
Automatic
Rear-wheel Drive