Jeff Rosen
Jeff Rosen at Dirito Brothers Walnut Creek Volkswagen

Jeff Rosen | Page 15

Sales Manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

4.6
148 Reviews
4.6

148 Reviews

Write a Review

Dealership Experience

23 yrs

Industry Experience

39 yrs, 3 mos

148 Reviews of Jeff Rosen

August 29, 2018

Dealership Rating

I was extremely unsatisfied I felt so upset with people here. They ruined my tire that could’ve hurt/killed me or someone else and they didn’t not care what so ever! They offered More

by Rogers, Ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Thomas Decarie, Dirito Brothers Volkswagen

Sep 05, 2018

Dirito Brothers Walnut Creek Volkswagen responded

Dear Ashley, That does not sound like the level of service we strive to provide, I’m so sorry that you had this experience, but please know we would never knowingly put our customers in any kind of danger, but without knowing all the details it’s impossible to be able to explain what happened, please call Rick W at Dirito Brothers if you would like to discuss further.

August 29, 2018

Dealership Rating
Employee Rating

Job sales representative was amazing I’ would like to thanks John for his amazing customer service. He was really nice and so Patient. Thank you for helping us find a nice car More

by aman_p1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sterling Daniels, John Benitez

Aug 30, 2018

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear John provided you with such excellent service, thank you!

August 19, 2018

Dealership Rating
Employee Rating

Painless Process and enjoyed the experience!! We enjoyed our experience!! We couldn’t be more happy! We wanted a very specific model and Jeff found it within 24 Hours! Once we arrived, we were cre More

by Police1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sterling Daniels, Nanika Orgil

Aug 22, 2018

Dirito Brothers Walnut Creek Volkswagen responded

We work hard to provide a top-notch experience so thank you for letting us know that our efforts are appreciated!

August 08, 2018

Dealership Rating
Employee Rating

Friendly, Considerate and Efficient Service Monday I went in to fix a water pump on my Tiguan and ended leaving Tuesday with a new car! In addition to the sales and service teams’ transparent an More

by Danielle Doedens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Dirito Brothers Volkswagen, Tashi

Aug 09, 2018

Dirito Brothers Walnut Creek Volkswagen responded

Danielle, Thank you so much for taking the time to write this thoughtful and detailed review! Kind regards, Dirito Brothers Volkswagen

July 06, 2018

Dealership Rating

Dreams do come true .Everyone was extremely helpful. The process was quick and easy. No question went unanswered. Such a kind and friendly staff. Would buy another car th More

by NNGPLUSTHREE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Dirito , Andres Garcia , Ed Miller

Jul 09, 2018

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for this awesome review!

July 02, 2018

Dealership Rating
Employee Rating

Dirito Service on June 28, 2018 Another outstanding job from the Dirito Team. No matter what my need may be, big or small, they go out of their way in making sure the experience is e More

by Billy D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Ritola, David Dirito , Kevin Hubert , Alyse Smith, Dirito Brothers Volkswagen

Jul 03, 2018

Dirito Brothers Walnut Creek Volkswagen responded

It's so great to hear from a long-time customer that we have been consistently providing top-notch service, thank you so much - we really appreciate your business!

June 25, 2018

Dealership Rating
Employee Rating

Amazing experience Everyone was very polite and professional during the transaction. No pressure deal. Overall great car buying experience and will return! Highly recomm More

by VWGTGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 30, 2018

Dealership Rating
Employee Rating

Excellent sales Gerard Rose was our salesman, he was informative, but not pushy, very professional! It was a great experience! I would definitely recommend Gerard, he More

by Alltracklover2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rose

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