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friendemic friendemic
friendemic friendemic at Dirito Brothers Walnut Creek Volkswagen
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friendemic friendemic | Page 2

reputation manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.8
30 Reviews
4.8

30 Reviews

Write a Review

30 Reviews of friendemic friendemic

July 11, 2023

Dealership Rating
Employee Rating

From beginning to end the service was great. Easy to communicate with and completely diagnosed the problems with my car and it now drives like new. I highly recommend. Terrance wasn’t advisor an More

by MULLIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrance was my advisor and whomever did my service was excellent

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Jul 11, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the excellent rating and review, Mulliman. We are happy to see our Service Team at Dirito Brothers Walnut Creek Volkswagen was able to diagnose and make the repairs needed for your vehicle. We thank you for your recommendation.

June 10, 2023

Dealership Rating
Employee Rating

Clean, bright & welcoming. Wonderful Marina Felix greeted me w/a big smile. Took great care of me. Excellent communication throughout time car was being serviced & once complet More

by sarah.lay01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marina Felix , Joey

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Jun 11, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hi, Sarah. Thanks for the five-star review. We're happy to learn our Service Department had excellent communication and met all your needs and expectations. We hope you continue to choose Dirito Brothers Walnut Creek Volkswagen for all your automotive needs.

May 14, 2023

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Employee Rating

Friendly, professional, and efficient all around great experience in every department sales, finance and parts More

by SNEEPROMO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Benitez, Erin Scordelis Scripillit

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May 19, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are grateful for you taking the time to leave this five-star review. It brings us joy to learn that you are impressed with all of our departments at Dirito Brothers Walnut Creek Volkswagen. Should you need anything else, please reach out to our friendly team.

April 28, 2023

Dealership Rating
Employee Rating

Sean was helpful and knowledgeable during my service appointment. In addition, he was communicative, prompt and had options available for me. I felt Sean truly had my interest at heart. More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix, Sean Thomas , Tim Luong , Nanika Orgil

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May 20, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Our Service Team is thrilled to read that you had an amazing experience with us, MARK. If there is anything else that our team can do to assist you, please feel free to reach out to us here at Dirito Brothers Walnut Creek Volkswagen.

April 23, 2023

Dealership Rating
Employee Rating

Great attention to detail, on-time in and out answered my questions and felt my cars health was in good hands. More

by Mike.pearl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Sousa, Sean Thomas

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May 19, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing Dirito Brothers Walnut Creek Volkswagen and for sharing your positive experience. We are glad to hear that our team provided you with great attention to detail, on-time service, and answered all your questions. It's also great to hear that you feel confident in the health of your car. We appreciate your business and hope to see you again in the future.

April 22, 2023

Dealership Rating
Employee Rating

Dirito Brothers treated me like family. Nanika was beyond amazing..my 3rd VW purchase from Dirito Brothers. More

by PAULARADIO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Daniels, Nanika Orgil, Shannon Sousa

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May 20, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you so much for your loyalty and kind words. We are so glad you have now had three amazing purchases with us at Dirito Brothers Walnut Creek Volkswagen, congratulations. It would be an honor to assist you again.

April 19, 2023

Dealership Rating
Employee Rating

Walnut Creek VW in my view is very professional and polished. After owning other makes and dealing with Service and Maintenance, I will never buy anything but VW. Feels like family and my car drives More

by SASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Thomas , shannon,

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May 21, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are grateful to receive this outstanding 5-star review! Thank you for pointing out how you find our staff here at Dirito Brothers Walnut Creek Volkswagen to be professional and polished. It makes us glad to know you enjoy your Volkswagen and that our team always greets you with a smile, as well as provides you with excellent service. Please do not hesitate to let us know if you require any future auto-related assistance.

April 19, 2023

Dealership Rating
Employee Rating

Thank you for providing Excellent Customer Service, and thank you for allowing my Warranty to cover the Radiator repair. This is the best way I can feel good about my automobile, because I trust you s More

by CBUTTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Ritola, Jeff Rosen, Sterling Daniels, David Dirito , Kevin Hubert , Shannon Sousa, Marina Felix, Sean Thomas , Tim Luong

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May 20, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you very much for trusting us here at Dirito Brothers Walnut Creek Volkswagen with your vehicle. We are so pleased to know that our Service Team provided you with great customer service while you were having your radiator repaired under your warranty. We appreciate you leaving us this remarkable 5-star review and welcome you back anytime if you require anything else.

April 08, 2023

Dealership Rating
Employee Rating

Great trading and buying experience. Nanika, Bryan, Cole, and Erin all do great honest work and are upfront. Will be buying here again in the future. More

by GTIGUY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Daniels, Nanika Orgil, Erin Scordelis Scripillit , Jim Cord, Bryan.

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Apr 09, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello and thank you for taking the time to leave a positive review for us at Dirito Brothers Walnut Creek Volkswagen. Please don't hesitate to reach out if there's anything else we can do for you.

March 30, 2023

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Employee Rating

Friendly staff, ready when promised, clean facilities, drop-off inside out of the rain and wind. More

by BJMHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

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Mar 31, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We are glad you enjoyed a great experience working with our Service Team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance.

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