Scott MacKenzie
Scott MacKenzie at Island Ford Superstore
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Scott MacKenzie | Page 2

Warranty Manager

Island Ford Superstore

6456 Norcross Rd
Duncan, BC V9L 6C5

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26 Reviews
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26 Reviews

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26 Reviews of Scott MacKenzie

March 13, 2015

Dealership Rating

Total satisfaction I have purchased or leased 6 f150s and 2 escapes in the last 15 years at the duncan ford dealer and have always been totally satisfied with the staff More

by Mike H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 17, 2014

Dealership Rating

Always a great experience The staff at Flagship Ford are always easy to deal with. Service gets me in and out as soon as possible even on some difficult repairs. I buy all may More

by 07 super duty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 02, 2014

Dealership Rating

Customer forever We have been customers for 18 years and purchased over 10 vehicles and in every occasion have been delighted with the experience. Dave Faithful is a t More

by Randy Bertsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Faithfull, Edie Lange , Susie Irvine

November 26, 2014

Dealership Rating

Professional Service with a Friendly Smile! Purchasing a vehicle from David Faithful is the perfect blend of Professional Service and Caring, Friendly Support! This combined with the support te More

by gianthockey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Justin Pambrun, David Faithfull, Deanna Schmidt , Susie Irvine, Bernadette Scudder

November 22, 2014

Dealership Rating

Part of the family I am part of a Ford family that has purchased the better part of twenty vehicles through David Faithfull. His attention to detail is exquisite. His wi More

by nick.hui.71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 18, 2014

Dealership Rating

Ford Vehicle Family We moved into the Duncan area 19 years ago and was in the market for a new F350 truck. As we are a "Ford" family we went down to the Ford dealership More

by minghui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Faithfull, Edie Lange, Mike Wiley, Deanna Schmidt , Susie Irvine, Bernadette Scudder

November 18, 2014

Dealership Rating

Retirement! When I was about to retire, I decided I deserved a new truck. I had been talking to Dave Faithfull for years and was assured he would be able to find More

by Paul Friis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Faithfull, Edie Lange, Deanna Schmidt , Susie Irvine

November 18, 2014

Dealership Rating

Escape "SYNC" always causes stress I bought a brand new vehicle, and had problems with the advanced SYNC features (bluetooth, navigation, voice activation) from the start. I left in tea More

by kaysunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Bryan Flynn , Susie Irvine, Bernadette Scudder, Ken (Quicklane),

Nov 20, 2014

Island Ford Superstore responded

Hi Kaysunshine, I'm sorry you've had problems with your new vehicle. I can just imagining how disappointing you feel that the dealership has not been able to resolve your issue and done so in a way that made you feel unwelcomed. I'm the new General Manager here at Island Ford and although I'm unaware of the issues that you have with your SYNC I really would like to get it right for you. If you can please call me at 250-748-5555 or email jpambrun@islandford.ca I would like to discuss what can be done. Sincerely, Justin Pambrun General Manager

November 17, 2014

Dealership Rating

Great Salesman We bought our last 2 vehicles from Dave Faithfull, he offered amazing customer service and we will happily buy our next vehicle from him again. More

by Kate0010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 17, 2014

Dealership Rating

Excellent I have bought a few trucks from Ford and always with Dave. One year I decided to purchase something different than a Ford. However this was a major More

by LesThibedeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes