Ryan Rodney
Ryan Rodney at Capital Chrysler Jeep Dodge
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Ryan Rodney | Page 2

Assistant Service Manager

Capital Chrysler Jeep Dodge

2500 Palladium Dr #1200
Ottawa, ON K2V 1E2

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4.7
157 Reviews
4.7

157 Reviews

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157 Reviews of Ryan Rodney

September 02, 2022

Dealership Rating
Employee Rating

Fast and efficient service. Very professional and friendly staff. Had a great experience. Thank you. It's too bad that more dealerships can't take note. More

by TLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 12, 2022

Dealership Rating
Employee Rating

The dealership services both my vehicles and they Always prompt and excellent service. Thanks much! More

by keebler05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 15, 2022

Dealership Rating
Employee Rating

Unbelievable service always…. .the best I have ever had as a 40 year car owner More

by ehealy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: JP Longpre, Dana Listman

May 22, 2022

Dealership Rating
Employee Rating

Always great with our needs. Ryan is helpful and honest about what needs doing for your car. More

by siherb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ken Murdoch

April 08, 2022

Dealership Rating
Employee Rating

I made three attempts since last week to get an oil change in the “fast service lane”. I would call ahead to see how busy they were and I even stopped on the off chance I could get one. Finally April 7 More

by Wynner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Isaiah

Apr 08, 2022

Wynner responded

I expect to be contacted back by the Service Manage, who was not in when I was there April 7th! Look at my file all contact information is there.

Apr 11, 2022

Capital Chrysler Jeep Dodge responded

Hi there, Sorry about the long wait. 2 hours is the expected wait time for an oil change and regular service this time of year as the service department is in high demand from our clients. Please know that we offer free Valet services, to have your vehicle picked up and delivered back to you, free Uber rides to your destination, and free replacement vehicles if your vehicle is held overnight. I hope one of these options helps in the future. Kindly, Kyle McColl Service Manager

Apr 11, 2022

Wynner responded

Yes in the future I will avail myself of one of these services you offer. An accurate time estimate should be provided, before you commit to service in the future. Ie:?Oil changes are taking 2 hours! Especially when I called ahead to confirm you were not backed up! The estimated time should have been provided then, so the customer can make an informed decision whether they have the time to commit to an extended estimated wait time. Again this was not the service I was sold, when I purchased my vehicle and was offered quick change oil service for life! It was not dependent on the time of year I was due to an oil change. It’s nice you offer the various services that you do, but of course that was not mentioned to me at the time I booked in for the oil change. Should it not consistently be offered to all customers? In the future I will no better and get an estimated wait time before I drop in “for a quick oil change”! Still not a happy customer, so I will stick with my poor rating.

April 01, 2022

Dealership Rating
Employee Rating

My Jeep was in to get serviced, tire changed and oil changed and detailing. My Jeep looks brand new. So happy with the service I get at this dealer. 😊 More

by 2verges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 31, 2022

Dealership Rating
Employee Rating

Service has Been excellent with a very knowledgeable, courteous and professional staff. Have always been completely satisfied. More

by RUth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle McColl

March 29, 2022

Dealership Rating
Employee Rating

From thebtije I drove in to the service bay to the time I drove away, the service with a smile was a comon denominator. The sevice advisor, the service receptionist, sakes and the back room guys shows that t More

by Sulo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 22, 2022

Dealership Rating
Employee Rating

Friendly, accommodating, took a while, provided uber service, had a good experience overall, thanks dodge. More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 06, 2022

Dealership Rating
Employee Rating

Unbelievably high quality service from Assistant Service Manager Ryan Rodney and staff. Car looks like brand new and has never run better! At Capital Chrysler Jeep Dodge, they make you feel like a somebody More

by gordonkeithbaker
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
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