Romeo Nissan

Very very poor communication from the service advisor and ability to supply parts required for the repair. There did not seem to be any concern or sense of urgency for getting the repair completed. ability to supply parts required for the repair. There did not seem to be any concern or sense of urgency for getting the repair completed. More

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Romeo (and the techs) was incredibly helpful and patient as I relayed to him the occasional issue with my onboard screen and he made the time to take a look and help resolve it. Professional, pleasant and v as I relayed to him the occasional issue with my onboard screen and he made the time to take a look and help resolve it. Professional, pleasant and very kind to work with. Would totally recommend Lexus Service especially with the more difficult to resolve issues. Dale finished off with the paperwork and went through everything so my invoice was clear. He, too, was kind and helpful. Thanks Lexus! More

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Excellent service! Jillian was helpful, patiently answered our questions and took very good care of us. We felt we were in very good hands! Jillian was helpful, patiently answered our questions and took very good care of us. We felt we were in very good hands! More

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Peter was professional, friendly and transparent. He explained service issues clearly gave updates and finished the repairs quickly with fair pricing. Went above and beyond- highly recommend! He explained service issues clearly gave updates and finished the repairs quickly with fair pricing. Went above and beyond- highly recommend! More

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Lexus of London is extremely helpful. They make the buying experience so less stressful than most. My experience with Gillian Cook was pleasant and easy. The help after purchase in getti They make the buying experience so less stressful than most. My experience with Gillian Cook was pleasant and easy. The help after purchase in getting to know the car was excellent. More

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Lexus London has a team of professionals that served their clients with care and skills. I have deal with them since 2012 with 3 brand new Lexus purchased from them. I was never let down before and espe their clients with care and skills. I have deal with them since 2012 with 3 brand new Lexus purchased from them. I was never let down before and especially with the leadership in its service department by Romeo who consistently performed with excellences and professionalism that clients like me keep coming back. Good way to go Lexus of London ! More

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Was thorough with the walkthrough of information and payments which helped us make informed and confident decisions. payments which helped us make informed and confident decisions. More

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Shanna and the staff always keep our vehicles in great running condition. Romeo has a great team. running condition. Romeo has a great team. More

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I have owned a Lexus for many years now and always receive exceptional service. The communication is prompt and professional. They do what they can to make the service of my vehicle seamless including receive exceptional service. The communication is prompt and professional. They do what they can to make the service of my vehicle seamless including picking up my vehicle and returning it. More

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Romeo Explains the required services so I leave confident my car is in good condition confident my car is in good condition More

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