Romeo Nissan

We had a really great experience here with our new purchase. Everything went quick and smoothly. They helped us decide on which model to get based on our needs and budget. Lisa dealt with us and helpe purchase. Everything went quick and smoothly. They helped us decide on which model to get based on our needs and budget. Lisa dealt with us and helped us along the way to getting us in our new Lexus! She was very friendly and had answers to all of our questions. We definitely recommend this dealership and recommend Lisa to help with any dealings and sales questions. More

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Very good customer service. Knowledgeable staff. Great experience over all with Lisa. She helped with all of our questions and concerns. Knowledgeable staff. Great experience over all with Lisa. She helped with all of our questions and concerns. More

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Bought a new is 300 from this dealership, not the most proactive bunch when it comes to the service department. proactive bunch when it comes to the service department. More

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Our 2026 Lexus RX450h+ was in for its first major review and it passed with no issues found. Nothing to report going in and their service showed nothing that needed adjusting. We have always found the Lex and it passed with no issues found. Nothing to report going in and their service showed nothing that needed adjusting. We have always found the Lexus of London service department to be thorough, efficient and pleasant to interact with. More

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Romeo was terrific. Helpful, knowledgeable, and a really great attitude. Went out of his way to make my car servicing a good experience. Helpful, knowledgeable, and a really great attitude. Went out of his way to make my car servicing a good experience. More

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Have had an ongoing problem with sensors. Romeo was very helpful trying to get this fixed. Appreciate his willingness to address this difficult to diagnose issue. Romeo was very helpful trying to get this fixed. Appreciate his willingness to address this difficult to diagnose issue. More

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Lets just start with the fact this is my 2nd Lexus with Rick, and the 7th purchased/leased by my family from Lexus of London. Everyone is always very professional, attentive, and fair. The level of pro Rick, and the 7th purchased/leased by my family from Lexus of London. Everyone is always very professional, attentive, and fair. The level of professionalism at the dealership is a rarity for any industry these days - that is prime reason for our continued loyalty to Rick, Romeo and the team at Lexus of London. The other reason is that the RX is built right here in Ontario, and are the most reliable automobiles my family has ever owned. We have had many competing German makes and models, and non hold a candle to Lexus build quality. This isn't a small purchase, this is a purchase where you are relying on a machine to take your family safely, and consistently, from point A to point B, and not have to worry about lights shorting out, windows or doors not locking, or a engine light randomly turning out. Have your Lexus serviced at it's regular intervals, at the Dealership, and it will last you a very long time. More

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I searched 1 year for this model and received calls to view the model I wanted. Suddenly the correct vehicle in the right condition was traded in. I went to view it, and my decision was made in 1 minute…Y view the model I wanted. Suddenly the correct vehicle in the right condition was traded in. I went to view it, and my decision was made in 1 minute…YES!! I kept viewing and reviewing looking for any red lights or black flags, but there was none. So we wrote the deal. Done! Was handled excellently on all levels. Here’s why I searched 1 year. Because my other Lexus bought 2 years ago sold me or upsold me into buying another one. This is literally the Lexus business model (that I didn’t know). My 1st Lexus (that I searched 1 year for as well), had presold me to buy again. So where am I going with this? THE BRAND was designed 4 decades ago to give you calm ownership and extreme reliability. In an insane world, these vehicles bring calm in your automotive requirements. It is literally by design. THAT is why you buy a Lexus and that is why you would potentially go to London Lexus, it is the experience and lack of insane drama, just calm cool collected. Jillian is a peach. You’ll see. Jim. More

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It seems that the transition to Open Road has made negotiations more difficult for purchasers. negotiations more difficult for purchasers. More

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The entire Lexus team I had interaction with were all great to deal with, no issues! great to deal with, no issues! More

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