Jeff Heywood | Page 4

The HMP Experience This is my third vehicle from HMP. There customer service is top drawer and they have an amazing service team as well I have never shopped around sinc This is my third vehicle from HMP. There customer service is top drawer and they have an amazing service team as well I have never shopped around since my first purchase with them.Buying a vehicle from HMP is painless and having your vehicle on display when you arrive is very exciting.I consider myself part of the HMP family and they have a customer for life!!! Mike O'Neil Lucan Ontario More

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CUSTOMER SERVICE We did a lot of research at GM as well as competitor dealerships before deciding on the used vehicle we wanted to purchase. Just to be thorough. The r We did a lot of research at GM as well as competitor dealerships before deciding on the used vehicle we wanted to purchase. Just to be thorough. The reason I went with HMP was the entire team especially the service department. I was already sold on the customer service, having our vehicles maintained at this dealership for the past three decades. I dealt with Dan Brannon by email, phone and in person; his email correspondence was always prompt and courteous. Full of helpful information without the slightest hint of pressure. When I met Dan in person; he did not disappoint. He was just as friendly and helpful as he was in his emails. I was totally comfortable with everything. He made the process very easy, explaining many alternatives. Dan totally shows "customer appreciation". I must also say a few words about Matt Ehgoetz from finance/sales. I came expecting and prepared for the extras sales pitch. I was pleased to find that he thoroughly explained my options and left me to make my own decisions. Thank you HMP. This was not my first dealing with HMP I know it won't be the last time. CUSTOMER SERVICE isn’t just a motto at this dealership, it’s their way of providing value to our purchase, year in and year out. ?Thanks again, Gerald & Brenda More

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A BEAUTIFUL EXPERIENCE WITH TIM AND SUSAN RIDDELL I AM VERY HAPPY WITH HMP . THEY ARE LIKE A FAMILY TO ME . I PICKED TIM HAMATHER AS HE IS A GREAT SALES MAN . ALWAYS IF MORE THAN WILLING TO HEL I AM VERY HAPPY WITH HMP . THEY ARE LIKE A FAMILY TO ME . I PICKED TIM HAMATHER AS HE IS A GREAT SALES MAN . ALWAYS IF MORE THAN WILLING TO HELP OUT . I THANK YOU AND YOUR WHOLE STAFF FOR EVERYTHING YOU DO FOR MARY AND I . I DECIDED TO FINANCE THIS PURCHASE AND I HAD THE TRUE HONOUR OF WORKING WITH SUSAN RIDDELL SHE IS A TRUE LADY AND VERY EASY FOR ME TO WORK WITH . I WAS BLESSED TO HAVE JUST MET HER TO PUT THIS ALL TOGETHER WITH ME . I TRULY WANT TO SAY THANK YOU TIM AND SUSAN , GREAT PAIR TO HAVE WORKED WITH .THANKS FROM THE BOTTOM OF MY HEART RUDY JANSEN More

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Great people! The folks at HMP are second to none. Everyone is friendly and approachable. Any issues, concerns or questions are always met with a degree of profes The folks at HMP are second to none. Everyone is friendly and approachable. Any issues, concerns or questions are always met with a degree of professionalism and thoroughly answered. We've purchased a significant number of vehicles through HMP over the years, both for work and personal applications. We know we have a choice...and we keep coming back. Keep up the great work HMP! More

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110% satisfied!!! Totally blown away with the lever of service Jeff Heywood and his team offered me and my wife. Took our brand new 2018 GMC pickup in for it's 1st o Totally blown away with the lever of service Jeff Heywood and his team offered me and my wife. Took our brand new 2018 GMC pickup in for it's 1st oil change at 8000 kms ( keep in mind this is a FREE one ) Went to pick it up when finished to find the truck had been washed, and clean inside from head to toe. I realize that a new truck with 8000 kms isn't that dirty but it sure was a nice surprise to get into a BRAND NEW TRUCK again. Best place to buy a vehicle hands down. Scott Campbell More

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Always pleased with our HMP experience Justin Parker was great to deal with .He was able to advise us on the best programs to be able to put a deal together with us on our new truck. Thanks Justin Parker was great to deal with .He was able to advise us on the best programs to be able to put a deal together with us on our new truck. Thanks Murray More

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Best Dealership Hands Down I have dealt with HMP for many years now, as have my parents and daughter and son in law, there is no better dealership in my mind. All the staff at H I have dealt with HMP for many years now, as have my parents and daughter and son in law, there is no better dealership in my mind. All the staff at HMP go over and above to ensure your needs are met and taken care of promptly. With regards to sales, we have always dealt with Jim Guenther and have had nothing but EXCELLENT service from Jim, when looking for a vehicle, Jim does not rush or push you into a decision, if the vehicle you want is not available at HMP, Jim goes and finds it for you, will truly miss seeing Jim when he retires. Also, Jeff Heywood, Susan Riddell and Ann Sullivan are always a pleasure to deal with, whether it be a service issue, financing a new vehicle or just answering the telephone, they are all GREAT representation of the family feeling you get when dealing with HMP. More

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Excellent Service This is the second time we have used HMP for the lease of a vehicle. On each occasion we were treated with courtesy by knowledgeable staff who answer This is the second time we have used HMP for the lease of a vehicle. On each occasion we were treated with courtesy by knowledgeable staff who answered every question we had about leasing - a concept that was new to us in over 50 years of vehicle ownership. The service dept staff are great, the reminders sent by email for oil change and tire rotation are very helpful, accommodating our schedules for appointments was great and upon completion of service, the vehicle was always returned to us, freshly cleaned! We did not experience any mechanical or functioning problems with Vehicle 1 - Cadillac SRX - but I am confident that if we had the service dept would have aptly handled it. Vehicle 2 - A Buick Envision - has been in our possession for two months. We leased it on the recommendation of the Salesperson Justin Parker - and as always his advice was spot on. His post sale service with a problem we had with GMAC was faultless and he quickly remedied the problem. All in all the courtesy, helpfulness and service of HMP is one of the best we have ever experienced. And hey - great coffee with real cream in the service waiting area!! More

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Purchase of 2019 Equinox Premium We have dealt directly with Tim Hamather for nearly thirty years and he has always been thoughtful and helpful when it comes to selecting a new or us We have dealt directly with Tim Hamather for nearly thirty years and he has always been thoughtful and helpful when it comes to selecting a new or used vehicle. Because we are seniors he directed us this time to a 2019 Equinox Premium model with all the features every senior should have for a safe and comfortable drive. We trust Tim and his expertise greatly and let him pick the colour and bought our new Equinox without even a test drive. We love our new vehicle and feel Tim has once again met our needs and provided the excellent HMP service we appreciate so much from him and his staff members. We were very impressed with the excellent service we received from Jeff Heywood regarding information and purchase of new snow tires, Gm floor mats , and paint sealer for our new vehicle. Thank you HMP. More

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Very positive experience dealing with Justin. This is the first time I have met Justin. The salesperson I have dealt with for many years was away and is also retiring. Justin and I worked our wa This is the first time I have met Justin. The salesperson I have dealt with for many years was away and is also retiring. Justin and I worked our way through making this deal very well. I appreciated his advise and was confident in his recommendations. Looking forward to working with Justin in the future. More

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