I was treated in service as an “all in your head” kind of “girl” even though my equinox failed to start on several occasions. I am not technical in nature and count on experts to keep me and my car on the road. I left HMP. For a different brand because of service.
I love my new-to-me car purchased September 17/19. It fills all my needs. I hope that as I require, the service department will also treat me professionally as well. I feel like I’m coming home again. My sales dealer was extremely good this time.
Thank you for this honest review! We truly use our reviews as a platform to review, and to get better in specified areas.
We're very glad you had a great experience with with sales associate- Dan Brannon, and business manager- Mary Langendoen.
In terms of the last time you used our service department, that is very unlike the way we do business. We will do all we can to restore your faith in our service department going forward. You are a very important customer Mary, and an important friend.
See you again soon Mary. Cheers!
July 28, 2019
Excellent salesmen and friendly staff,go the extra mile to please customer. Would recommended HMP to anyone looking to purchase a vehicle or just for service ,loving our new wheels.
Thanks for this awesome review and recommendation! We're glad you had a great experience with us and that you were willing to share with everyone. You're a great customer, and we can't wait to serve you in the future,
Enjoy the new wheels!
July 02, 2019
"Great experience. .. friendly service ... "
- No worries @M,A
Mary L and Jeff M went above and beyond to help us purchase our new gmc . After getting the run around and poor service from our previous dealer it was a breath of fresh air walking into Hmp . All the staff are so friendly and professional. ... we are looking forward to many years of business. Thank you Hmp
Thanks so much for this kind review our dealership. We're glad we were able to provide you guys with the service you deserve as a customer & a friend.
Cheers to dealing with you for many years to come. See you again soon. :)
May 25, 2019
"Above and Beyond"
- Bill and Patti
Jeff Beauchamp our sales representative was personal, friendly and professional. Our situation presented an obstacle or two and he worked diligently over a few months until we were able to achieve our goal. Tim Hamather assisted in final stages to overcome a last hurdle. I can't imagine a better buying experience or a friendlier interaction. We were treated like old friends. We have and will highly recommend HMP and their team.
Hi Bill & Patti!
Thanks for the kind words about sales associate- Jeff Beauchamp!
We're glad we were able to help you guys overcome a few obstacles in the buying process, and ultimately happy we were able to get the job done for you guys. You weren't just treated like friends, you truly are friends! We're glad to have you a part of the HMP Vehicle Family!
See you guys again soon. :)
May 23, 2019
"Buying my new truck"
It was a very quick and easy process to get the truck that I had hoped for. Justin was very helpful. I will definitely deal with them again in the future if I want to purchase another vehicle.
Thanks for the review! We're glad your experience with Justin was 5-star worthy! We're also glad that you are loyal to HMP, and want to come back! That's what its all about.
Hope you enjoy your weekend! See you again soon. :)
March 26, 2019
"Our experience was wonderful. Our salesman Peter was great."
I rate our experience exceptional. Peter was an awesome salesman. A very relaxed and enjoyable transaction. Would not hesitate to recommend the dealership to my friends.
Thanks for the awesome review of Peter Scrivens! Hes a good man, and always is willing to go above and beyond for his customers. We're glad we were able to meet your expectations, and we hope to see you again in the future.
Enjoy the Sierra!
February 25, 2019
"Great place to do business"
- Cinnamon bun guy #1
We are always made to feel welcome and truly believe our business is appreciated!! This was our 7th vehicle we purchased or leased from Bill. We trust Bill that we don't even shop for a better price.
Thank you so much for the great review and of course your continued business, it is greatly appreciated. Also, thank you for the cinnamon buns, they were definitely a big hit here.
Enjoy your new vehicle and thanks again.
November 04, 2018
"Caring, Compassionate, Helpful"
Sales and Service was outstanding.
Wouldn't hesitate to go back even tho it was a short drive.
Thank you for the great service and the amazing vehicle.
Living an hour from the dealership we first found the truck we were was interested in online. Justin was great through email and over the phone to discuss various different options based on needs and budget. Once we were able to make it to HMP we were driving home in our new truck in just 4 days. Professional service all around and very happy with our purchase.