Dileep Menon | Page 8

Very good service and staff were great. From the time I entered the sakes floor I was met by the salesman who I talked to on the phone a couple of days before. I told him what I was looking From the time I entered the sakes floor I was met by the salesman who I talked to on the phone a couple of days before. I told him what I was looking for and we went for arrest drive. Dileep.was very informative and we proceeded to the buying process which was quick and worked to both our favors. More

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Great experience Dileep, Dario and Tim could not have made the experience better. This was my first purchase with them but certainly will not be my last. Looking for Dileep, Dario and Tim could not have made the experience better. This was my first purchase with them but certainly will not be my last. Looking forward to having a long relationship with the staff at Don Wheaton Chevrolet! More

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Don Wheaton left me feeling discouraged I was filled with excitement when I first contacted Don Wheaton as anyone buying a brand new vehicle for the first time would feel! Don Wheaton was my I was filled with excitement when I first contacted Don Wheaton as anyone buying a brand new vehicle for the first time would feel! Don Wheaton was my first choice in a dealership. I shopped online and found the perfect Chevrolet for me, a 2017 Silverado 1500 High Country. I spoke with Dileep Menon who was initially kind and helpful to me. After my efforts to negotiate a deal to buy the truck of my dreams they would not consider the fact that I was not able to make the payments they suggested, they would not lower the payments for me by any means. Dileep had me speak to his sales manager who was very rude to me on the phone, he told me that I could not get the truck and he kept repeatedly saying "you are asking for me to lower the cost, where am i going to get $12000? you cant! i want to help you but you need to tell me how to help you!" in a demeaning tone of voice. Never did I ask for thousands of dollars to be taken off the price of the truck, rather, i was asking for more reasonable bi-weekly payments. I felt defeated after this phone call and cried hot tears, not the best first experience! I immediately I decided they lost my business. However the next day I thought I would give them the benefit of the doubt since Dileep was nice and seemed like he wanted to help. I called back the next day (they did not bother to call me) to see if we can negotiate a better payment plan, again, they stated that they were unable to help me, although I felt defeated and discouraged I kindly accepted and moved on to another dealership. I bought the exact same truck at Lakewood Chevrolet for nearly the same price and better options such as a sunroof, 3M and power running boards. The key difference was that Lakewood Chevrolet treated me with respect and they made the effort to secure my loan and payments that were comfortable for me. I will never again attempt to do business with Don Wheaton and neither will my friends and family. More

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Excellent experience Decided I need a truck and saw the one I wanted on Donwheaton.com. After reading reviews, I decided to ask for Dileep's assistance. I couldnt have fou Decided I need a truck and saw the one I wanted on Donwheaton.com. After reading reviews, I decided to ask for Dileep's assistance. I couldnt have found a better person to deal with! He was extremely helpful and attentative to our needs. Probably the best sales consultant we have ever come across. Upon completion of a most fair and affordable deal, we saw Jason in the finance department, and he walked us through every aspect, and we couldn't be more happier! Thank you Dileep, and the Don Wheaton staff for all your help, you'll be seeing us and our friends over and over again! More

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Competent, Efficient, Effective, Service Spotted my "dream" vehicle (Escalade Platinum) on their website, called to set up appointment. Received call back on the same day (even though it was Spotted my "dream" vehicle (Escalade Platinum) on their website, called to set up appointment. Received call back on the same day (even though it was a Sunday), set up appointment for the next morning for a test drive, signed papers same morning, registered the vehicle the next morning and drove it off the lot. Sales staff exceptionally helpful and supportive. Best car dealership experience in my life ! More

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Very Relaxing Purchases Dileep was very helpful with our purchase and the overall experience was relaxing with little stress that sometimes comes with a new vehicle purchase. Dileep was very helpful with our purchase and the overall experience was relaxing with little stress that sometimes comes with a new vehicle purchase. He answered all of our questions factually and got back to us right away when he didn't have the answer. Would recommend him to anyone looking at a new vehicle purchase. Mike and Lorraine Gallagher More

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Very Professional and Personal We recently purchased an Escalade from Dileep and found the entire process exceptional, far superior to any other dealership we have dealt with in the We recently purchased an Escalade from Dileep and found the entire process exceptional, far superior to any other dealership we have dealt with in the past both domestic and foreign, we only bought from Dileep as there was substance behind what was promised and he delivered on everything he said, as a result we are loyal to Dileep and the Don Wheaton Group and will continue to buy from Dileep as a result, I cannot say enough about how fantastic everyone is at Don Wheaton from Management to Sales to Service, you will not go wrong with this selection of dealership. I expect much success for Dileep as he is very professional and great at completing the sale then following up on service. Troy was fantastic as well, and I valued Troy taking the time to check that everything was being looked after to our standard for which we are appreciative of that and therefore making the vehicle buying experience enjoyable. Thanks again. More

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Awesome! Matt and Dileep got me into the car i have always wanted. If you want a caring team to work with and for you .... these two guys are top notch. I high Matt and Dileep got me into the car i have always wanted. If you want a caring team to work with and for you .... these two guys are top notch. I highly recommend both of these men. Such a pleasure.... i wont go anywhere else! More

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Great Customer Service I had some great customer service from Dileep Menon. He explained in detail all of the features of the vehicle. I would highly recommend anyone who is I had some great customer service from Dileep Menon. He explained in detail all of the features of the vehicle. I would highly recommend anyone who is looking for a new/used vehicle to seek him out. You will not regret it. Matt Neveu was great as well. He explained in detail all the aspects of financing, warranty, etc. If you are in the market for a new/used vehicle, go to Don Wheaton and see these gentlemen. More

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Good Experience Attention car, truck, SUv buyers check Don Wheaton Dealership out before going any where else in the city of Edmonton, Why Don Wheaton ? Due to gre Attention car, truck, SUv buyers check Don Wheaton Dealership out before going any where else in the city of Edmonton, Why Don Wheaton ? Due to great services in Finance and Sale More

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