"Amazing Shopping Experience"
I went through an amazing new vehicle purchase experience, starting from the quick same-day appointment, ending by an amazing vehicle.
Shawn is an amazing, knowledgable and honest person. He listened to my needs, matched my needs to the appropriate truck, not the expensive truck. He offered me multiple options, but in the same time provided me with the honest advice as if he would be doing the purchase.
We ended up with what I need, without overselling or pushing me towards the expensive option.
In my future truck purchase, 99% would be a GMC, and 100% would be from Don Wheaton through Shawn.
"Non satisfied customer"
- Non satisfied customer
For me I was made to feel like a non important customer. Even though i had made an appointment 2 days previous, the sales person did not have the vehicle ready for my arrival. I was doing a trade in and instead of having my vehicle looked at while i was doing the test drive i had to wait after i got back for this to happen. Unnecessary wait time. Then while negeotiating the sale price i was informed that they are passing along a $700 cost for a security system they installed in the vehicle because of their location. The only person that was genuine to me as the receptionest. To pick up the vehicle i was told i didnt need an appointment...only to have to wait for almost an hour to hand someone a cheque and sign 2 papers. So if you dont care about good customer service and you want to pay over the advertised price...then this is the place for you. I was made to feel like a no body with this company and wouldnt recommend them to anyone
"Don Wheaton "
Over the past few days I bought my first brand new car. They worked hard to bring in the car I wanted. Staff and management are all friendly and I couldn’t ask for more.
"Made leasing easy -"
Dileep was great to work with! He was very patient with our busy schedule and accommodating to our needs when looking and testing vehicles, as well as during pick up of our new lease. He made the leasing process very clear and answered any questions we had honestly. Overall we are super happy with our new vehicle!
"Great customer service"
Friendly staff that take the time to explain options and best value. No pressure sales and great selection. All staff greeted us as if they new us.
We had a great experience at this dealership. Corey was fantastic! Very friendly and knowledgeable, he immediately made us feel at ease with the whole process. He was very easy to talk to and answered all of our questions. We never felt pressured into getting anything we didn't want or need.Tim and Nick were also great, they explained everything clearly and thoroughly. We ordered extras to be installed and were very impressed with both the quality and appearance of the items. From start to finish the entire process was smooth and easy. Highly recommend!
Dileep was a pleasure to work with and did everything he could to make my deal work including getting Nick into the office a couple of times to sign off. Dileep fulfilled his commitment to me and delivered the vehicle on time and was a true gentleman. I would recommend him as someone you would want to do a deal with.
Very friendly and no stress service with great choices of cars and trucks . I would share my experience with friend from Yukon . All the best )
Great staff to deal with. Treated me fairly and were honest with me. This is my 8th vehicle that I’ve purchased from Don Wheaton and I highly recommend them.
"Buying a car "
We highly appreciate the service and all the support we have had at Don Wheaton GM dealership. It is a great pleasure to do business with them. They provided a great choice of options for us to choose from. The General sales manager Nick Seredych is a great professional who guided us in our purchase with useful tips! Sales consultant Ethan Shaw is very helpful and supportive, explains everything in details and was able to find the best option to meet our needs. I would definitely recommend Don Wheaton GM dealership to anyone who is looking at buying or trading in a car. And, by the way, they do have very delicious coffee :)