"Great customer service experience"
We just purchased a new Cadillac and the entire Team we dealt with was honest, friendly and very professional. We recommend the Don Wheaton experience to all. Randy G
"Friendly and fair"
We had a smooth experience dealing with the Don Wheaton crew in the purchase of our new Yukon. Ethan was friendly and professional and didn’t use any of the pushy sales tactics that we’ve experienced at ither dealerships.
"Bought a truck"
My experience at Don Wheaton Chev was great. Corey helped me find the truck I was looking for. Tim did a great job explaining the financing. Nick addressed my concerns with the new truck immediately.
I have been going there for years and every time I do it’s an awesome experience. Great job guys! Kristina your the best in the business.
"Amazing Shopping Experience"
I went through an amazing new vehicle purchase experience, starting from the quick same-day appointment, ending by an amazing vehicle.
Shawn is an amazing, knowledgable and honest person. He listened to my needs, matched my needs to the appropriate truck, not the expensive truck. He offered me multiple options, but in the same time provided me with the honest advice as if he would be doing the purchase.
We ended up with what I need, without overselling or pushing me towards the expensive option.
In my future truck purchase, 99% would be a GMC, and 100% would be from Don Wheaton through Shawn.
"Non satisfied customer"
- Non satisfied customer
For me I was made to feel like a non important customer. Even though i had made an appointment 2 days previous, the sales person did not have the vehicle ready for my arrival. I was doing a trade in and instead of having my vehicle looked at while i was doing the test drive i had to wait after i got back for this to happen. Unnecessary wait time. Then while negeotiating the sale price i was informed that they are passing along a $700 cost for a security system they installed in the vehicle because of their location. The only person that was genuine to me as the receptionest. To pick up the vehicle i was told i didnt need an appointment...only to have to wait for almost an hour to hand someone a cheque and sign 2 papers. So if you dont care about good customer service and you want to pay over the advertised price...then this is the place for you. I was made to feel like a no body with this company and wouldnt recommend them to anyone
"Don Wheaton "
Over the past few days I bought my first brand new car. They worked hard to bring in the car I wanted. Staff and management are all friendly and I couldn’t ask for more.
"Made leasing easy -"
Dileep was great to work with! He was very patient with our busy schedule and accommodating to our needs when looking and testing vehicles, as well as during pick up of our new lease. He made the leasing process very clear and answered any questions we had honestly. Overall we are super happy with our new vehicle!
"Great customer service"
Friendly staff that take the time to explain options and best value. No pressure sales and great selection. All staff greeted us as if they new us.
We had a great experience at this dealership. Corey was fantastic! Very friendly and knowledgeable, he immediately made us feel at ease with the whole process. He was very easy to talk to and answered all of our questions. We never felt pressured into getting anything we didn't want or need.Tim and Nick were also great, they explained everything clearly and thoroughly. We ordered extras to be installed and were very impressed with both the quality and appearance of the items. From start to finish the entire process was smooth and easy. Highly recommend!