"I recently purchased a Silverado 1500 from Don Wheaton..."
- Peter D
I recently purchased a Silverado 1500 from Don Wheaton Chevrolet. Dileep was my sales guy, he was very knowledgeable, professional, and easy to contact. The day I arrived to test drive the truck I was greeted by friendly staff and the truck was warmed up and ready to go. I decided to purchase the truck but had two items of concern that I wanted the dealership to look at, this was written into the bill of sale and taken care of, no hassle. Jason in finance outlined payment options and was also professional and knowledgeable. Over all, great experience and would purchase another vehicle from this dealership in the future.
"Initially I thought I was dealing with an honest and..."
- M MacLeod
Initially I thought I was dealing with an honest and upfront dealership, I was gravelly mistaken.
If you are trading a vehicle at this dealership be very very careful as they offer you a value for your vehicle, then add less GST. In other words they are offering you 5% lower than what they are telling you.
This tactic is misleading and best, but I my eyes it is being dishonest, essentially stealing that 5% from you. So make sure you are very careful reviewing the numbers.
I wasn't careful enough and it has cost me over a thousand dollars and I am only one customer.
As of this writing I emailed the salesman, finance manager and the new car sales manager. Only the new car sales manager replied by email to tell me to call him today. I left a voice mail message with the receptionist and have not heard back from him.
Be very careful if you decide to deal with Don Wheaton Chevrolet
"A great experience. Olivia responded to my email inquiry..."
- Jim & Teresa
A great experience. Olivia responded to my email inquiry and referred me to Sean Burns. We were welcomed very professionally by all. Sean was very easy to deal with - very professional but easy going and personable, no pressure. Tim set us up on the finance side very quickly. We left with a used Buick Encore and it has been great. Olivia also did follow-up to ensure that we were satisfied with everything. Jim & Teresa
"Dileep Menon was great to work with! Went out of his way..."
Dileep Menon was great to work with! Went out of his way to find the vehicle I really wanted, in another city and had it brought in. A very seamless experience. Spent extra time to explain the vehicle to me so that I understood all the new features. He was always available and quick to respond to be inquiries. Strongly recommended Dileep if you are looking to buy a new vehicle!
Tim was our finance expert! Got us in and out, explained everything thoroughly and made the experience painless!
Thanks for helping me to get my dream car!
"We had bought a used 2014 Jeep Grand Cherokee from this..."
We had bought a used 2014 Jeep Grand Cherokee from this dealer less than a month ago (October 16, 2020) with major mechanical and appearance issues. The shifter error, there was recall from 2018 that wasn’t resolved, a crack in passenger front window, the back up camera is completely fogged out and the power steering is loose in the bumper hitting the radiator for the ac. We were told we got a great deal so we would have to fix the passenger window and back up camera ourselves. The other issues the service department reset the codes and I had to take it into a Jeep dealer to get the recall resolved. Upon further inspection found the radiator leak.
If a thorough inspection was done on the vehicle all these issues should have been resolved before it was sold. Very shady and dishonest dealership. We will ensure none of our family or friends purchase vehicles from here.
"In all the years that I have been purchasing new autos..."
In all the years that I have been purchasing new autos (35+ years), Dileep was the very first salesperson who was a total pleasure to deal with. I first came into the dealership late 2018 to have a look around, and I met Dileep at that time. I was not ready to purchase then. I instinctively felt that Dileep was someone who would be trustworthy, knowledgeable, and helpful to deal with. In May of 2020 when I was ready to purchase a new car it was Dileep who came to mind immediately. I made contact with him and purchased a 2020 Cadillac XT5 from him. If you are looking for someone who is: professional, honest, knowledgeable, straightforward and does not exert high pressure, then please contact Dileep and do business with him. He will go the extra mile for you.
"Contacted Dileep about trading up to a new truck. He came..."
Contacted Dileep about trading up to a new truck. He came in on his days off to show me some trucks. I am very glad I came in as when it came to making the deal Nick remembered me from the last time I came in and bought my previous 2014 Silverado and was able to give me the best deal available. I’ll keep returning to Don Wheaton for my vehicle needs as there is no reason to go anywhere else.
"Had a great experience with Dileep, he was kind and..."
- Jennifer Faubert
Had a great experience with Dileep, he was kind and patient, not the typical car salesman pressure tactics, true facts and value, straightforward and honest. Thank you
"Excellent service from the start. Dileep was..."
Excellent service from the start. Dileep was professional. Knowledgeable in any questions asked. Would definitely buy from him again. Made the purchase an enjoyable experience.
"Bought a used Cadillac. Dileep was fantastic. Been to..."
Bought a used Cadillac. Dileep was fantastic. Been to other dealers and they did not care. Let us walk out or were not even approached. Would be back for our next purchase for sure