Darcy Prokopetz

Having just gone through a disappointing experience of incompetence at another dealership it was refreshing to find Capital Ford Lincoln to be friendly and honest. I spoke to Darcey, Service Advisor about incompetence at another dealership it was refreshing to find Capital Ford Lincoln to be friendly and honest. I spoke to Darcey, Service Advisor about a coolant leak in my F150, I was quite clear about what I believed to be the cause. The service tech’s obviously listened to Darcey, the proper repair was done with an additional recommendation re brakes and a couple of smaller items I was already aware of. There was no contrived list of unnecessary repairs, the inspection list was exactly as I expected- just the honest facts. I will be moving my future service needs to Capital Ford Lincoln, and will be contacting the Sales team in the near future regarding a trade. Thank you all. More

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I have bought and serviced my vehicles from Capitol for years, Jon in sales, the parts department and service department have always been excellent!! I trust Jon and the whole Capitol team with my vehicles years, Jon in sales, the parts department and service department have always been excellent!! I trust Jon and the whole Capitol team with my vehicles, from purchase, to service. More

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You can see why Sara is an award winner! She is everything you would hope for in a sales person! She spent considerable time with me to show me every option. Even when I bought a Ram from She is everything you would hope for in a sales person! She spent considerable time with me to show me every option. Even when I bought a Ram from Capital Ford instead of an F150 (LOL) she was glad because she could see how happy I was with the vehicle. So down to earth and all about service. Thank you Sara for helping me get into the right truck for me during a very stressful time! More

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We bought our 2024 Edge SE from here and Sara Tsang. When we were ready to purchase we requested Sara Tsang because even before we were thinking about buying she took the time to sit and talk to us. S When we were ready to purchase we requested Sara Tsang because even before we were thinking about buying she took the time to sit and talk to us. Sara is very knowledgeable and professional. She made the purchasing process easy. She took the time to explain all the options available to us. She also called us a couple days after our purchase to make sure the vehicle was working out for us. We would highly recommend Sara Tsang to anyone thinking of purchasing a vehicle from Capital Ford Lincoln. More

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Great Sales, Sara Tsang is very knowledgeable and easy to deal with. We will definitely be back deal with. We will definitely be back More

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Thanks to Darcy for handling the leaking coolant issue on my F150 while ensuring the work was covered by the extended warranty package. Darcy was very efficient in getting the part in fast and keeping me we my F150 while ensuring the work was covered by the extended warranty package. Darcy was very efficient in getting the part in fast and keeping me well informed during the process. I got the truck back next day. The courtesy shuttle rides didn’t alter my work schedule. Thanks Again! More

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Always have received top notch service. Interactions with management staff have always created a positive customer experience with consistent professionalism everytime I'm at the dealership. Highly reco with management staff have always created a positive customer experience with consistent professionalism everytime I'm at the dealership. Highly recommend to all. More

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We are a long term customer at Capital Ford and have always been very appreciative of the excellence in customer relations, auto products and service. That is why we keep coming back. always been very appreciative of the excellence in customer relations, auto products and service. That is why we keep coming back. More

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Friendly sales staff provided a no pressure experience where I felt my interests came before theirs. The vehicle was priced where I didn’t feel the need to haggle for 3 days to leave there feeling like I where I felt my interests came before theirs. The vehicle was priced where I didn’t feel the need to haggle for 3 days to leave there feeling like I got a good deal. I’ve not purchased 3 new fords, this being the first with Capitol Ford, and it was the easiest I believe in terms of leaving feeling satisfied. More

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Great product.........Greater staff I have dealt with Capital Ford many times and have found that the service and staff are he best in the industry/city, I fully recommend everyone buy t I have dealt with Capital Ford many times and have found that the service and staff are he best in the industry/city, I fully recommend everyone buy their next car or truck there. I don't feel 5 stars are quite enough, especially in regards the the staff and the customer service they provide. Id have to bump up the star rating to a 10 / 5. More

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