Chris Pinelli

General Manager Chris Pinelli arranged for and Service Manager Romeo Nissan took excellent ‘after sale’ care of a situation which arose with my ‘21 IS300, I very much appreciate this! Manager Romeo Nissan took excellent ‘after sale’ care of a situation which arose with my ‘21 IS300, I very much appreciate this! More

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My wife and I were getting frustrated trying to shop for a new vehicle when a good friend suggested we treat ourselves with a visit to Lexus of London for the experience of a lifetime. The minute we walked a new vehicle when a good friend suggested we treat ourselves with a visit to Lexus of London for the experience of a lifetime. The minute we walked through their door we realized how busy they were but a member of their staff still made a point of offering to take us on a guided tour and answer all of our questions until a sales person became available. As our tour ended we were introduced to Lisa Ali, one of the nicest ladies we have ever had the pleasure of meeting. Her patience, knowledge, and understanding of our needs was amazing. Lisa went out of her way to help educate us about the benefits of owning a Lexus. Her passion for Lexus and her excitement to help us join the Lexus Family made our decision an easy one We had the experience of a lifetime at Lexus of London which is extremely impressive and a model of perfection in every way Doug More

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Courteous, knowledgeable, efficient, all departments satisfactory. sales person was excellent, general manager was on top of his game and delivery was exceptional satisfactory. sales person was excellent, general manager was on top of his game and delivery was exceptional More

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Went for just a view and I came out with an amazing SUV. Lisa was so nice, warming and professional. I will recommend her always. Lisa was so nice, warming and professional. I will recommend her always. More

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We have leased several vehicles from Lexus of London for close to 20 years. The sales and service department have been exemplary. Rick Watson was very helpful and prompt to answer any questions. Brendan close to 20 years. The sales and service department have been exemplary. Rick Watson was very helpful and prompt to answer any questions. Brendan Gillespie delivered and explained all the new features with patience and understanding. We would also like to mention a few weeks ago with our previous Lexus we experienced a flat tire away from home on a weekend and were left without a vehicle. We were very impressed with Chris Pinelli and the Lexus of London team for sorting this unfortunate situation swiftly and professionally. More

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First class experience. I recently purchased a vehicle from Lexus of London and couldn't be happier with my experience. I knew exactly which vehicle I wanted, and my sal I recently purchased a vehicle from Lexus of London and couldn't be happier with my experience. I knew exactly which vehicle I wanted, and my salesperson, Lisa, made the process incredibly smooth and efficient. From start to finish, she was on top of every detail. Lisa was timely with her responses and delivered on every promise, going above and beyond to make sure I got the best possible deal. It was clear she was truly on my side, and her dedication made me feel completely confident in my decision. If you're in the market for a new or used Lexus, I highly recommend visiting Lexus of London. The service is exceptional, and the team truly goes to bat for their customers. More

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I had an amazing experience working with Jillian Cook. She made me feel very comfortable throughout the entire car-buying process, never pushy, and always attentive. She was extremely knowledgeable and an She made me feel very comfortable throughout the entire car-buying process, never pushy, and always attentive. She was extremely knowledgeable and answered all my questions with patience and clarity. Her professionalism and friendly personality made the whole experience enjoyable. I highly recommend her to anyone looking for a new car! More

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After my accident the staff bent over backwards to make me feel comfortable and that my business was worthwhile. Even when I had to postpone picking up the vehicle three times, they were friendly and court me feel comfortable and that my business was worthwhile. Even when I had to postpone picking up the vehicle three times, they were friendly and courteous. More

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Great work on putting this deal together. Lisa Ali was fantastic and the whole Lexus team was extremely professional from start to finish. We really appreciate the low pressure selling techni Lisa Ali was fantastic and the whole Lexus team was extremely professional from start to finish. We really appreciate the low pressure selling technique compared to other car dealers. 10 out 10. More

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Jillian is sincerely interested to meet the needs of her clients. She was pleasant, affable and accommodating to assist me with my new RX350, paying attention to changes from my previous model. I feel very clients. She was pleasant, affable and accommodating to assist me with my new RX350, paying attention to changes from my previous model. I feel very comfortable with the adjustments. More

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