Bo Shi

I recently purchased a new vehicle and couldn’t be more pleased with the entire experience. From the moment I arrived, the staff was professional, knowledgeable, and genuinely focused on helping me find th pleased with the entire experience. From the moment I arrived, the staff was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than simply making a sale. The process was smooth, transparent, and well-organized, with all my questions answered thoroughly and honestly. The vehicle itself exceeded my expectations in terms of quality, performance, and comfort, and I felt confident driving off knowing I had made the right choice. I highly recommend this dealership to anyone looking for a seamless, stress-free car-buying experience and exceptional customer service. More

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From the moment we walked in we knew we were in the right spot to purchase our next car. Steve was wonderful. Sincere, genuine and helpful. We quickly learned that it would be hard to walk away, Lexus vehicl spot to purchase our next car. Steve was wonderful. Sincere, genuine and helpful. We quickly learned that it would be hard to walk away, Lexus vehicles and Lexus of London is superior to other cars and dealerships. More

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We read the reviews about the sales people for Lexus of London. We felt one person stood out, Lisa Ali. We contacted her for an appointment. We talked with her and from that conversation, she knew what London. We felt one person stood out, Lisa Ali. We contacted her for an appointment. We talked with her and from that conversation, she knew what we were interested in. So we made an appointment with her. She had a vehicle ready for us to test drive. She gave us an option to go out alone or she would come with us. We picked for her to come with us in case we had any questions while driving the Lexus RX350H. Lisa answered all our questions and concerns. So we decided to purchase a vehicle from her. Lisa took care of the trade in and purchase to our satisfaction. We would highly recommend Lisa Ali as she is very professional and caring. More

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Rick is an excellent, knowledgeable salesperson who has taken care of my family for years. Always professional, attentive, and makes every experience smooth and stress-free. My family has also been long ti taken care of my family for years. Always professional, attentive, and makes every experience smooth and stress-free. My family has also been long time customers at Lexus of London, their service is top notch and they are very knowledgeable I would never go anywhere else. More

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I found staff very helpful. I certainly did not feel ignored when I first came in the door. I certainly did not feel ignored when I first came in the door. More

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I had an outstanding experience purchasing my first Lexus at Lexus of London. from start to finish the entire team made me feel valued and genuinely cared for. A special thanks to Steve MacIsaac who made the at Lexus of London. from start to finish the entire team made me feel valued and genuinely cared for. A special thanks to Steve MacIsaac who made the driving experience fantastic and got the car I wanted quickly. Adam Frankel walked me through all the features of my new Lexus NX 350 making the transition enjoyable. After 8 days I can honestly say I am loving my car. Jasmine was very helpful and informative without ever being pushy about add-ons - something I really value. Marcia at the front desk stayed late, along with Steve, to make sure everything was perfect before I left. Dealing with Bo Shi in Finance was fun and easy, stress-free process. Thanks Lexus of London for making me feel important and taking the time to meet my needs. Highly recommend! More

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Gentrit was outstanding. This is my second time purchasing a vehicle from this dealership, and each time Gentrit provided impeccable service.. He is very responsive and kind. This is my second time purchasing a vehicle from this dealership, and each time Gentrit provided impeccable service.. He is very responsive and kind. In short, he has the perfect temperament for the job. More

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Just received our 1st Lexus ( NX 350 ) On the way home we noticed how quiet it was compared to our previous Cadillac. Everything was in order for pickup and staff was ama. Would definitely recommend this d noticed how quiet it was compared to our previous Cadillac. Everything was in order for pickup and staff was ama. Would definitely recommend this dealership. More

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Fantastic service, friendly atmosphere, acknowledge you by name, very informative, no pressure to buy, keeps in touch with you to address any concerns or needs. Immediately assisted with winter tire packa by name, very informative, no pressure to buy, keeps in touch with you to address any concerns or needs. Immediately assisted with winter tire package questions and purchase. Rick was fantastic assisting us with our first Lexus purchase!! Beautiful car!! More

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The lexus of London dealership was an excellent experience, from the time we started looking at vehicles till the time we made our purchase the staff were amazing at what they do, especially Gentri experience, from the time we started looking at vehicles till the time we made our purchase the staff were amazing at what they do, especially Gentrit and Bo. It's due to them going above and beyond for us, that I would definitely be coming back to lexus of London for our next vehicle! More

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