184 Reviews
Write a Review184 Reviews of Alex Tapia
June 23, 2022
From the start, AWESOME PEOPLE ! I always felt welcomed and respected, dealt with Peter Rousom since the start, and was/ is always available for questions, will go out of his way to I always felt welcomed and respected, dealt with Peter Rousom since the start, and was/ is always available for questions, will go out of his way to make things right, nothing fake about this man, he knows what he is talking about and has the customer as his priority on things. Cannot say enough about him. Peter along with Alex @ the Service dept are the reason why I am a loyal customer and will only good things to say about the dealership . More
Other Employees Tagged: Peter Rousom, Shane Moss
June 21, 2022
I bought a Ford Focus 2015 from this location. Taylor Lamb and Charles Gardiner helped me in the process of buying my first car, gave me resolutions that benefited me when the vehicle wasn’t done Taylor Lamb and Charles Gardiner helped me in the process of buying my first car, gave me resolutions that benefited me when the vehicle wasn’t done on time, ran around putting extra effort in to make sure that me ( the customer ) was satisfied, and kept me informed during the entire process, I would definitely recommend anyone whom is looking for their first car or a car in general to come to this location as they are kind, generous, understanding, and most importantly put the customer as number one priority over everything else. More
Other Employees Tagged: Taylor Lamb, Brodie Wheldrake , Charles Gardiner
June 15, 2022
Excellent customer service and the kindest staff! Will definitely be recommending this dealership to everyone looking for a new or used vehicle! Will definitely be recommending this dealership to everyone looking for a new or used vehicle! More
Other Employees Tagged: Brandon Flonders, Dee Menon , Charles Gardiner
May 28, 2022
We had a seamless experience buying a new vehicle and trading in 2 other vehicles. We feel we got fair value for our old cars. Dee helped us get throughly acquainted with the new car, explaining things trading in 2 other vehicles. We feel we got fair value for our old cars. Dee helped us get throughly acquainted with the new car, explaining things in detail. He helped us get setup on Bluetooth and the Ford Pass app which can be daunting to some seniors. Overall experience was excellent. More
Other Employees Tagged: Dee Menon, Greg Perrott , Grant Doty
May 25, 2022
Amazing sales people with customer satisfaction in mind at all times. Excelent delivery process on new vehicle purchase. at all times. Excelent delivery process on new vehicle purchase. More
Other Employees Tagged: Gary Flonders, Brandon Flonders, George Anderson , Kyle Cornet
May 24, 2022
I have leased a total of four Lincolns and purchased one during the past few years. The receptionists, service personnel, drivers, sales persons, service co-ordinator, technicians and management in this dea during the past few years. The receptionists, service personnel, drivers, sales persons, service co-ordinator, technicians and management in this dealership with whom I 've been in contact with all have shown me friendly respect and competence in their respective positions. It's because of how the staff has addressed my automotive needs and desires I continue to maintain my high level of customer loyalty to Courtesy Ford Lincoln. This company is well named. More
Other Employees Tagged: Brandon Flonders, Shane Moss, George Anderson, Dee Menon, Juan Montoya, Brook Russell , Josh Stevens
April 29, 2022
Brandon is extremely responsive and customer focused! No pressure to buy - just consistently great service that is focused on our needs and timeline No pressure to buy - just consistently great service that is focused on our needs and timeline More
Other Employees Tagged: Brandon Flonders , Kyle Cornet
April 16, 2022
This is the fourth Lincoln I have purchased or leased in approximately seven years. The staff members with whom I have interacted are very courteous, helpful and extremely knowledgeable. Whether the topic i approximately seven years. The staff members with whom I have interacted are very courteous, helpful and extremely knowledgeable. Whether the topic involves product, service or financing I have received expert advice and information. All inside and outside areas of this facility are clean and well organized. Acquiring each of my vehicles from Courtesy Ford Lincoln has proven to be a pleasurable experience. NOTE: The last four of the optional statements did not apply to my transaction hence, there is no response or evaluation. ALSO: During the past I have had interactions with all of the service personnel at one time or another and have consequently rated these individuals. More
Other Employees Tagged: Will Taylor, Shane Moss, George Anderson, Dee Menon, Juan Montoya, Brook Russell , Kyle Cornet, Josh Stevens
April 13, 2022
The team at Courtesy is knowledgeable and professional without question. Alex was excellent to deal with and went above and beyond to assist me with my latest service and made sure I left satisfied. I wou without question. Alex was excellent to deal with and went above and beyond to assist me with my latest service and made sure I left satisfied. I would strongly recommend this dealership for sales and service as I've purchased both of my vehicles from here and have serviced them their entire life and still run perfectly without any headaches. More
February 04, 2022
Very helpful and always friendly. Will always answer any questions and if they don’t know the answer, they find out for you. Multiple family members deal at Couresty and with Peter. questions and if they don’t know the answer, they find out for you. Multiple family members deal at Couresty and with Peter. More
Other Employees Tagged: Peter Rousom, Shane Moss , Josh Stevens, Peter Rousom