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Thank you so much, Amanda! She was so amazing and very... - delmyr79
Thank you so much, Amanda! She was so amazing and very helpful in service department. Thank you for such an incredible service. Thank you for the good service! —Rodelo M.
Amanda king was my service advisor and she’s always super... - edwardsm
Amanda king was my service advisor and she’s always super helpful and pleasant to deal with! I never feel pressured into more than what I need! Always recommend her to my friends and family
A couple of days ago, I saw a review for Joseph Yung on... - united188
A couple of days ago, I saw a review for Joseph Yung on my husband’s Facebook page. So, I decided to put mind in as well.
On June 8, 2021, I saw my husband get up early for the routine maintain of our car. Therefore, I decided to accompany him in order to pay a visit to Joseph Yung in Scarborough Toyota. Joseph always shows his warm smile to greet his customer. He provides us with a detail explanation about the routine maintain by organizing into a schedule for us, so that we don’t spend too much time in the garage. And still able to carry out our own task for the day. For that, Joe you are the Number-One. Thank you.
Astera is very knowledgeable and helpful. She answered... - nicolas
Astera is very knowledgeable and helpful. She answered the questions and concerns I had about my cars (Prius and Rav4) I’m very happy with the service.
Top Reviewed Service Specialists At This Dealership
Senior Service Advisor
The Service Desk (Cameron) is always professional and... - Kurtimar
The Service Desk (Cameron) is always professional and informative as well as the help and knowledge I receive from the Parts Dept (Bert).
Great ownership for representing Toyota and Whitby.
Dave Bates is always kind and looks after our needs very... - Raj K
Dave Bates is always kind and looks after our needs very professionally. Thanks Ken Shaw for wonderful staff! We love to come back and refer our friends as well.
service - Chris
Hey Toyota Cambridge!
Its almost been a year with my Tacoma.
Just want to say thank you to the service department for the worry free experience.
I just installed Goodrich Advantage Control tires on my... - Mr Apple
I just installed Goodrich Advantage Control tires on my C-HR. A fantastic choice of a quiet and comfortable ride on my 18 “ tires. Thanks Margie.
To: Milton Toyota Service, Brock Brum,Thanks so much for... - T6ix
To: Milton Toyota Service, Brock Brum,
Thanks so much for taking such good care of us last week. My wife and I appreciate the extra mile each and everyone of your team go to in servicing our vehicles and making us feel so welcome.
Milton Toyota and the Gorrud’s family will always be at the forefront of our minds when considering our automotive needs.
You lead the “best of the best”, please pass on our thanks to each member of your team.
Tim was a true professional took care of my vehicle with... - Rick Lewery
Tim was a true professional took care of my vehicle with pride. My truck looks better than new friendly staff and a do it right mentality. I would strongly recommend giving white oaks collision centre your business. Been there 3 times and In each instance the truck looked spectacular! Thanks a million to Tim and the staff at white oaks!
Always helpful and friendly, never had a bad experience... - rubycorman
Always helpful and friendly, never had a bad experience . I have been coming here for years and the quality of service is excellent and professional .
I had the pleasure to deal with Dilojen Franco twice this... - Ida raju
I had the pleasure to deal with Dilojen Franco twice this year. The first time was in March 2021 for service and this time in August 2021. He explained to us in a polite manner and told us exactly what was needed. I would highly recommend him for the great service and and assistance he provided us.
I had my car in for a Regular service ... it was done... - xchevrier
I had my car in for a Regular service ... it was done quick and no problems!
Good locations.Great service areas. Staff are... - victorlee366
Great service areas. Staff are friendly.
But I cannot left turn into this center when I drove north bound and had to go up another block to make a u-turn, which is a little annoying.
Good and bad - FowlerFan
I've had my car serviced there for 20+ years now. There have been a few instances where I wasn't pleased, but overall, I would say I trust them (well I've been going there a long time). I don't feel they did unnecessary work, or tried to cheat me on something. A few times I've gone in and they've sent me elsewhere (like a muffler or body shop) because it's not their area, which I appreciate.
I received a recall letter from Toyota on continental... - mapa
I received a recall letter from Toyota on continental tires issues- RAV4 XLE 2018. I booked an appointment with Toyota Mississauga 2215 Dundas St E. I was charged $140 without asking my authorization before. No new continental tires received. To make it worse and unethical behavior, they decided to change oil, despite it was changed just 3 weeks ago in the same place (less than 900 kms). Their argument was that that is under Toyota guaranty. With such unethical attitude, I am so concerned about the problematic continental tires they did not changed.
After looking at a lot of positive reviews I decided... - kaleemullah19
After looking at a lot of positive reviews I decided to go with Pickering Toyota for my service #3 appointment. On booking the first appointment, the reception person told me that charges for service 3 would be 155$ plus taxes and on arrival advisor Ivan told me it's 175$ plus taxes and I had to again go to reception to confirm the same and later on Ivan told me that reception does not have an updated rate list with them.Ivan then agreed to charge me with only 155$ plus taxes and I was happy with that after a few mins he came to me saying there is balancing and brake pads required cleaning which will charge me 150$ extra. If I do not do that the same day I have to pay 50$ extra during my next visit. So in the end I had to pay 350$ for their unsatisfactory service. They are not able to resolve my cabin noise issue even after 2 visits to the dealership. On my first visit (9th Sept) I met service advisor Ivan and he said more time is required to diagnose the issue and I need to visit again in order to get my issue resolved. So I booked an appointment for the next day and visited them again. On reaching found that Ivan was on leave and had to deal with Advisor Ryan. He straight away said to me that he dont have any mechanic to look into my cabin noise issue and I will have to come back again. He gave me a printout for the next appointment saying I did not book any appointment today. I had to literally show him my phone message saying my appointment was booked for today at 2:30PM for this cabin noise issue. He then showed me my car history saying that the windshield was replaced by the previous owner and that might be the reason behind the noise and he will talk with the service manager to see if the car needs to be sent to North Bay Toyota. He finally then took my car and went for a ride to diagnose the issue along with 1 mechanic and within 5 mins he came back and said that the noise is coming from car tire and I asked him to change the tires and check if thats the issue and on that note he said they don't have any spare tires with them to diagnose it.
I think being such a big brand we should not give such excuses to the customer.
Today is my car maintenance service, I would like to... - Danny
Today is my car maintenance service, I would like to thank you my service advisor Mr. Clinton Seto, for your good treatment about my requirements, Mr. Clinton Seto he is very kind and his explanation is very well, very good guy and also those maintenance name Phillip, thank you for your kind support, I will recommend and give the highest grade for this two guy. Thank you
Rotor and Pads issue
Attrell is the trusted name for millions, where sales &... - Shakil Akhter
Attrell is the trusted name for millions, where sales & services are beyond expectations in affordable prices. Team is caring, honest, diligent and hardworking.
Very Bad Experience for my first Oil/Oil filter change.... - Jidoka
Very Bad Experience for my first Oil/Oil filter change. Regretted getting that ECP from them, had I known their service is like this, I would have decline it. No Integrity from them. None. Please don't deceive people that you did the list of things you checked or did to customers vehicles when in Fact you DID NOT. what a SHAME. again No Integrity. I was there literally looking at this technician when he did not even look at those lists.
Stouffville Toyota replaced winter tire and over torqued... - Jchung
Stouffville Toyota replaced winter tire and over torqued the lug nut with impact gun causing then to be stripe. Tried to explain to service advisor/service manager but refuse to replace 5 lug nut costing about $15. Now I will be going to another Toyota dealership for service for 2 Toyotas vehicles Loss of my business over $15. I guess business must be good to lose clients.
Thank you Alan and Bryan for helping us today, Bryan... - Corolladriver
Thank you Alan and Bryan for helping us today, Bryan for doing a repair for us which he could have refused, going above and beyond what's required. Alan was such a pleasure to deal with and Bryan too, extremely helpful and courteous! thank you Newmarket Toyota.
Awesome scheduling Punctuality in appointment to timing... - Raji71
Punctuality in appointment to timing n servicing
Welcoming atmosphere n great customer service
Recommending this dealership for hazzle free vehicle purchase n services
I had an fantastic experience at Tony Graham recently,... - samir
I had an fantastic experience at Tony Graham recently, and two employees in particular truly went above and beyond, Slavie and Sam. I came in to address a rim issue and both employees could not have been nicer or more professional. Not only that, but when they noticed my license plate was peeling they were very helpful in this regard as well offering to take off the plates, helped my locate the nearest Service Ontario and provide me information and its hours of operation and whether they take people in person, and they stated once the plates were changed to come back and they would be more than happy to put the plates on for me. And while I did not have to outlay anything today, they were still helpful and gave me ample time with a very pleasant demeanor both times I came in today. Wonderful experience.
Very good sale with Toni, the process go very nice and... - BEN
Very good sale with Toni, the process go very nice and smooth through. The car that he mention to me is very good use and good price.
Had my brake line replaced on my 2007 toyota sequoia... - car guy
Had my brake line replaced on my 2007 toyota sequoia after losing all the fluid. It was repaired the same day and for a more than reasonable price!! Happy to keep the sequoia rolling!!
My muffler was making a clanging noise after a trailer... - Unhappy Customer
My muffler was making a clanging noise after a trailer hitch was installed, at another business, when I was out-of-town.. I wasn't worried about this problem, because I had an appointment for routine maintenance of my car only a few weeks later at Bel-Air Toyota. I had the mechanic, at Bel-Air Toyota, inspect my muffler to see what the problem was and how it could be fixed.
Their mechanic told me, "It would take an hour to fix the problem." Their Service Advisor said, "The cost would be $65.00 to $135.00." When I asked if the cost could be kept down their mechanic said, "Get the right trailer hitch. Fix the problem yourself! Go to a welding shop. Part of the hitch has to be cut. We don't have torches here!" I was very upset upon leaving Bel-Air Toyota, because their service advisor and mechanic were both rude and disrespectful to me.
After leaving Bel-Air Toyota, I drove right to a muffler shop, where the mechanic added four spacers (two per bolt) to the muffler mounting bracket. It took only about one minute. With a smile on his face the manager said to me, "There's no charge. We are happy to do it!" I have now driven my car a few thousand kilometers and the muffler is no longer hitting the recently installed trailer hitch. I purchased my car new at Bel-Air Toyota less than one year before this incident and no longer trust their service. Also, I feel their staff is unprofessional and are only concerned about making as much money as possible by taking advantage from unsuspecting customers. You have now been warned about how Bel-Air Toyota service staff treats their customers.
Do not buy rust proofing warranty from this dealership.... - Moz
Do not buy rust proofing warranty from this dealership. Eventually, when your car start getting rust spots they will not honor the contract and do everything to avoid you.
Ongoing battery drain on my Toyota. Asked service to... - Mike
Ongoing battery drain on my Toyota. Asked service to diagnose it again for the third time and spoke with the manager last night explaining the issue. He suggested to unplug my dealer installed remote starter and see if that was the issue.
They called during the service, told me the tech thinks it's the remote starter and needed another hour to diagnose the problem. I suggested they just unplug the remote starter for now and see if that cures the problem as I can live without it.
When my wife picks up my truck I have a bill for completely cutting out my remote starter (literally just snipping wires) and she's told the truck battery is still draining.
Are they completely incompetent? We paid for the full extended warranty and it is still covered. The perfectly good remote dealer installed starter is lying in a box, my truck wiring is a disaster and they never solved anything.
Fantastic service and staff! Went out of their way to... - thompson.kelvin
Fantastic service and staff! Went out of their way to help with old and new cars. They honor their agreements. Highly recommended. Be glad when the coffee machine is back?
Senior Service Specialist