Ontario Buick Service Centres

First time service visit...Caitlin was excellent! Vehicle... - jamie

First time service visit...Caitlin was excellent! Vehicle repaired as needed and follow up appreciated. Clean dealership and all staff friendly and helpful. will recommend in future. Thanks

Excellent service experience! I was treated with... - Skip

Excellent service experience! I was treated with professionalism and courtesy. my concerns were addressed very well and resolved to my complete satisfaction. Thank you Finch service personnel Tim and Tammy!

Recently dealt with HMP for a new Chevy pickup, had a... - JG

Recently dealt with HMP for a new Chevy pickup, had a very good experience, from dealing with Jeff Beauchamp for the purchase (was engaging and attentive) to booking in and receiving service. Both the sales and service departments (Jim & Ed) were fantastic to deal with.

Friendly service personnel that booked me in and called... - Mike & Kim

Friendly service personnel that booked me in and called me when the truck was done. Covid protocol was adhered to and service work was done sooner then expected. Thanks , your the best in my book.

Two thumbs up for a great visit I have experienced... - Thomas

Two thumbs up for a great visit I have experienced recently from the service advisor Krystyna Davis. In May, 2021, my car was took in to the Wilson Niblett for a regular maintenance and as well to swap winter tires to regular tires. Krystyna reminded me that my wind shield blades need to be replaced and this brought up my recollection that the blades were back ordered at Wilson Niblett since November 2020. Long story short, Krystyna was able to resolve this back ordered situation very professionally and patiently. Kudos to her! A valuable employee in Wilson Niblett Motors.

Always excellent service. super friendly and helpful,... - rhonda.shortt

Always excellent service. super friendly and helpful, would defiantly recomend Peter Smith to all family and friends for new or used cars as well as service

Tim and his team are amazing. Everything is always... - Mary

Tim and his team are amazing. Everything is always perfect when completed. Very welcoming and thorough at their job. Recommend them. Excellent work. Work always done on time. Vehicle always clean and neat when work is complete.

They do what they say they will do! - Matt

They do what they say they will do! I appreciate all of the timely service. I would happily buy from them again. Thank you for all of your hard work!

Great Service in a timely manner! - smatyi@rogers.com

Service staff are professional and efficient making my visit smooth and seamless from drop off to pick up. Lisa is knowledgeable and kept me informed throughout the repair.... Thanks again! Steve

Quick response to my email. Well-organised in regard to... - Vince

Quick response to my email. Well-organised in regard to precautions do to the covid-19 situation.. Service completed in a timely manner in regard to the recall. Very satisfied thanks

Good service - nancyhirota

First visit was for oil change alignment and annual check. Was offered courtesy ride home and a pick up. Great friendly drivers. When the tire I purchase was ordered and in shop I went back to get the tire installed. Waiting and tire installed in a timely fashion. Received water bottle, great bottle, keeps water cold for hrs!! My husband is envious of my water bottle. All service personnel’s I encountered those 2 days were friendly. Thanks for the service . Nancy Hirota

4 minutes ago-EditHad an appointment to repair garage... - dloyer

4 minutes ago-Edit Had an appointment to repair garage door opener control on a new Equinox. I showed up on time and they knew I was going to wait for the repair to be completed. I waited a full hour in the waiting room when a service manager came out to tell me the car repair hadn't been started yet and it would take a few hours to complete. Had to take their courtesy shuttle home. My complaint is the manager should have know in a few minutes his people were not going to start the repair for a few hours. Very, very poor customer service.

Amazing people, amazing service! Been going there for 3... - Buick

Amazing people, amazing service! Been going there for 3 years. Wouldn’t trust my car with anyone else but that dealership. Always a great experience

Very pleasant staff, work started and completed on time.... - CatM

Very pleasant staff, work started and completed on time. Knowledgeable staff and answered all our questions . During COVID it was also comforting to see proper protocols in place.

I was very pleased with the service and the people were... - plumber bob

I was very pleased with the service and the people were very pleasant to deal, from the salesman (John Wagner) to the service people. I would highly recommend them to anyone.

Joe was very helpful and always great to deal with thanks... - coop_46

Joe was very helpful and always great to deal with thanks again appreciate your service. Looking forward to seeing you again for my next service Paul

Efficient, friendly, helpful, kind, informative,... - PATRICIA HUGHES

Efficient, friendly, helpful, kind, informative, accommodating. Great Service!. Service Advisor was GREAT. COVERS ALL ISSUES BACKED UP WITH ADVICE AND INFORMED ME IF THINGS THAT COULD BE ADDRESSED.

Very quick check in and check out during these covid... - Cookie

Very quick check in and check out during these covid times. Just went in for a check over on my new Canyon and all was good. Very friendly staff

I have been purchasing vehicles from Georgian (Pontiac)... - Boppy

I have been purchasing vehicles from Georgian (Pontiac) Chevrolet since 1976! Over these 46 years the staff have been tremendous! I have dealt with 3 salesmen throughout this time, and they were all extremely professional ! The one person who stands out above the rest is, Tim Burnham Greene! For the past 25 years, Tim has shown us his honesty , integrity and most important of all is his caring about us as people who rely on him , to keep our vehicles on the road! Georgian Chevrolet , you are fortunate to have an employee on Tim Greene’s caliber. I do however have one recent issue, that is above Tim’s pay grade, and I am not having much luck with it! If someone could get back to me that would be great!

When it comes to getting the correct information about... - Andy & Cathy

When it comes to getting the correct information about service the Staff at VanDusen are #1!! During a pandemic and not being able to travel , having service done elsewhere can be difficult. SO MUCH appreciation to Tamara and The Service Advisor Norm for taking care of our needs and getting us set up with a dealership that is closer. Prompt response is amazing on their behalf, never leaving us uninformed or left in the dark! THANKS AGAIN!! You guys rock!!

My service experience was not great. My 2014 Malibu... - T

My service experience was not great. My 2014 Malibu with less than 60,000km was to be looked at 8am in the morning but they never looked at it util 1:30 pm. By 3:30 I called them and they still didnt know that the problem was. I only bought this car from them March 2021, just 3 months. The engine light was on before I bought it and when I went to pick up they said all was fixed gave me the paper work and was good to go. Well apparently the problem was not fixed, because the engine light is back on. Have to take back into get fixed again. Its a good thing I bought the full extended warranty.

I would like to thank service advisors Cadence, Nick &... - Andy Sontag

I would like to thank service advisors Cadence, Nick & Jeff. They have always been very helpful and professional. I always look forward to seeing them.

Years of superb service. We have bought and serviced 3... - TorontoRetiredGuy

Years of superb service. We have bought and serviced 3 Buicks over 3 decades. Excellent service and committed staff. Last visit was an urgent and unusual issue. Felt like the guys really cared and had us mobile very quickly.

My Service Advisor Chris was excellent. Quickly processed... - John F

My Service Advisor Chris was excellent. Quickly processed my concerns, followed up with my warranty and had me on my way in a short time.

Martha Christianson is your sales rep. A go to for all... - melislj

Martha Christianson is your sales rep. A go to for all your needs. She doesn’t just sell you the vehicle she inherits a friend. After 2 years of purchasing she still assists with my vehicle needs.

I bought a late model used Buick Enclave from NewRoad... - sanaquario5052

I bought a late model used Buick Enclave from NewRoad Subaru but it was delivered to me with some issues and I had to take the car back to have it repaired by NewRoads Buick. Fully reconditioned NOT REALLY! I was nervous about this vehicle because the issues should have been repaired before the car was delivered to me. While the car was in getting the repairs , I asked to have a full diagnostic check done at my expense. Had a full diagnostic but it wasn’t disclosed that the vehicle had an issue with the OnStar system. Later when I tried to subscribe to the service I was told that it was inoperative and had to be serviced at a dealer I was told later that NewRoads does not have a technician who is OnStar trained and they would have to go outside for the service to be performed.. They neglected to offer any assistance for this issue and I was left feeling very disappointed and I feel that my dealer experience was very poor. I would never recommend NewRoads dealerships to anyone. Stay away

AWFUL DISRESPECTFUL COWARDLY LIARS!!!!! I call for advice... - beattieal

AWFUL DISRESPECTFUL COWARDLY LIARS!!!!! I call for advice and you repo my car with all my belongings and don' t have the guts to tell you. Evan would rather lie and ignore you than tell you whats really going on. They still take payments though!!! They only want to deal with you if you want to buy or lease. The moment I left the lot in 2016 Ive bern treated like crap!!!

Do not service vehicles at this dealership, went I in for... - iTzGoDXelA

Do not service vehicles at this dealership, went I in for routine service and new tires, nothing but problems with vehicle after service was completed. Service department was horrible, and seems like they don’t know what they are doing.

I just purchased my 2016 sierra denali. This is my... - HARMAN BHOGAL

I just purchased my 2016 sierra denali. This is my families 13th car from frost. PETER PITIA is by far the best dealer. He not only saves u money but always makes sure ur vehicle is top notch. Highly recommend u go see Peter and the team if ur looking for any GM car or any car at all.