Paul Sadlon Motors - Service Center

I had a Transport Canada Recall on my car. Potential engine oil leak can be a fire hazard. When I brought it in, there was no leak. When I left, there was a leak. I told Karen that this was a Potential engine oil leak can be a fire hazard. When I brought it in, there was no leak. When I left, there was a leak. I told Karen that this was a negligence issue and she didn't care. Called GM. Told me to take car to a dealership to see what the problem was. Took it to a trusted mechanic. Oil was smoking so it was obvious that leak came from area which was serviced. I ended up buying new gaskets and was shocked when I took off the old part that Sadlon did not install a gasket (part of recall). I should have done the work my self in the first place. Wanted to report Sadlon but the only recourse I had was to sue them. Not worth my time. Tried to speak with Paul Sadlon Jr. Did not return my call. TFSA does not licence auto mechanics. Two other Ontario government offices repeatedly told me it wasn't their responsibility but the "other" office's responsibility. I will never go to their service department again. More

Great accommodation in all facets of visit is the key here.! Good work with friendly service. here.! Good work with friendly service. More

I was unable to bring in or pick up my car due to Medical reasons but my Daughter confirmed everything was excellent. Thank You. reasons but my Daughter confirmed everything was excellent. Thank You. More

Service Rep was polite and kept me informed. Paperwork process was efficient. Work was completed much more timely than past visits which required less work. process was efficient. Work was completed much more timely than past visits which required less work. More

Very pleased with service and explanation of what was going to be done and when. going to be done and when. More

Fast, and friendly service with no waiting time and well organized . Always a great service when I go. organized . Always a great service when I go. More

This was my first visit to the dealership for service. The staff were very curtious, discussing everything I required to insure I would be satisfied. The service was completed in a timely manner. I will c The staff were very curtious, discussing everything I required to insure I would be satisfied. The service was completed in a timely manner. I will continue to use this dealership for all my future needs. More

made an appointment to put on snow tires, took car right away and also solved 2 problems I encountered the past week. All good to go now away and also solved 2 problems I encountered the past week. All good to go now More

The Paul Sadlon Team has always been great. Lisa greeted me promptly and called up my requested service along with a couple of additional items to be checked. The vehicle was completed on time to my satisfa me promptly and called up my requested service along with a couple of additional items to be checked. The vehicle was completed on time to my satisfaction and I was on my way. Thank you everyone and I'll see you soon. More