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Another great experience dealing with Capital Ford... - Gibby
Another great experience dealing with Capital Ford service department!
I dealt with Nicole Reimer in service. She had my truck in the next day, and fixed in time she promised. Nicole kept me informed thru the entire service job which was timing chain on my 3.5 eco boost F-150!
When i asked questions about the work if she didn’t know the answer she had the service tech answer my technical questions!
Large repair and expensive but Nicole made the entire experience , perfect!
I was even pleasantly surprised when i saw my bill.
Great job Nicole and the team at Capital Ford Lincoln Winnipeg!!!
Complete Satisfied Customer!!!
Birchwood Ford fixed and replaced !y plugs on my F150... - Fisherjeff
Birchwood Ford fixed and replaced !y plugs on my F150 lariat with the 5.4 Triton motor. No other shops would even touch it as the spark plugs can be a nightmare to get out. Jordan assured me that they would do there best and they did! None broken and price quote was right on. Thank You very much, especially Jordan!
Always quick and courteous service at a great price. - darrel
Love coming here to service my truck. They actually get everything done and know what a grease nipple is for, where as other places don't. As someone who drives a company vehicle and logs a pile of kilometers, prompt service, going over my truck properly and doing things right is very important to me. Thank you Kelleher Dauphin for keeping my down time to a minimum. :)
Awesome work that Forman Collision customer service was... - chrisgwjones
Awesome work that Forman Collision customer service was incredible I was booked in next Thursday but they were able to squeeze me in and was very polite to me and was informed well before it was ready for pickup and cleaned my car perfectly I recommend. This place when you have moi claim
Fast and efficient service - JMN
Airbag replacement recall on my Mustang. Made appointment and was done in less than an hour. Vickar dealership in Winnipeg said it would take up to 4 hours! If your time is valuable, bring your service needs to Steeltown.
Experienced a car break down in front of Carman Ford.... - Jarwiebe
Experienced a car break down in front of Carman Ford. Received exceptional service from Drew Barsalou and his crew at Carmen Ford. They went the extra mile to ensure our needs were met. Thank you.
Don't know how they stay in business - Don Wither
May 2019 took my 2017 Edge in as the service engine light would not go off. First attempt lasted a day. Second attempt lasted a day, third attempt resulted in the tec. WORKING THE WHOLE DAY ON THE WRONG CAR. Forth attempt was successful. June I had Fairway Ford install a trailer hitch and wiring. Obviously they did not check to see if the trailer brake light switch worked as it did not. Waited 9 days for an appointment to have this looked at.. Second trip to this dealership, they admitted they installed the wrong part and it was fixed on the third trip to their shop. Lets see, seven trips to have two items fixed but it gets better. Sept. 30th I had the oil and filter changed and I specifically asked that the tires be rotated. I marked the right rear tire. When I picked up the vehicle I asked if the tires had been rotated and I was told that had been done.. Guess what? It had not been done. Presently 8 trips for three items. With kind of service, I don't know how they stay in business
Great service experience - Gary M
I had a stress crack in my windshield I had stopped by the dealer to xxxxx, the Dealer ship analyzed and got back to me that the windshield was covered under warranty that made me very happy no hassles or problems just booked me an appointment and replaced the windshield.
The second issue, I bought this truck from River city Ford they installed a tunnel cover that I had wanted with the truck and forgot to install drain hoses, I always had water in the back very frustrating. The service provider looked at the issue and fixed it even though it was not their issue, They fixed at N/C for some thing that should have been done at River city right the first time.
I was also told by my sales person somebody would follow up on my purchase from River city it never happened just make the sale and good by. Thank to guys at Midtown they went that extra mile and looked after me I would definitely make them my next choice for buying a vehicle.
Awesome customer service at QUICKLANE! Lovepreet is very... - erspid
Awesome customer service at QUICKLANE! Lovepreet is very accommodating and very professional. He knows his job very well. He tends to offer extra help to his customers.
Untrustworthy, Ripp customer off - Pawandeep
1) Tyres were worn out by 15% ; looks like vehicle was driven before delivery
2) Multiple scratches on body
3) Promised free oil change , but refused as the time of servicing until escalated
Used basic oil instead of requested fully synthetic oil how ever bill was charged for fully synthetic oil , clearly cheating with customer
Issue with Android Auto and Apple CarPlay; I am using in vehicle for more then 1 year , is stopped suddenly , Technician told me I have to pay if I wana enable this feature; I showed then owner manual ; but they refused, I have took this issue to ford; waiting on there reply
Terrible centre. Left my car untouched for weeks,... - Chelle
Left my car untouched for weeks, claimed they'd ordered parts which they hadn't.
Found "new problems" at the same site of the damage it was taken in for BUT didn't include it in the quote for MPI (clearly didn't assess properly or forgot to include it) therefore expected me to payout of pocket for further repairs.
They have had my car for three months to replace a broken wing mirror damaged in a theft.
Unfortunately not the first or second time we've had trouble with Birchwood...should have known better than to use their collision center.
They will receive no more money or sales from any of our friends or family, even if it means we have to leave the province to purchase our next car.
Beware, cannot be trusted!!!
Great Service!! - Jonny DeYoung
Great service! Always willing to discuss the problems I have with the car other than the scheduled maintenance content. Even though I bought my vehicle somewhere else and bring it here for service, they still provide very friendly service
Awesome service - Army
Awesome service very kind all way keeps you updated tells a person what is to come in his way great great great place to go
We bought a used a vehicle that had a pre existing tuner... - JGWalker
We bought a used a vehicle that had a pre existing tuner that had been installed by Rhineland Ford. We had constant issues with "no-start" and this truck was a truck used for our business. Each time we would have to tow 1.5 hours to this dealership because the installation of this tuner voided the warranty that we had. No other Ford dealership would look at it. Every time we had an issue, they would act like we were such an inconvenience to THEM! So after the third or fourth time, Joe in service got very rude and said that for $200 he would remove the tuner and return it to stock. We brought it in, paid the cash, and left believing that it was completely removed. A couple weeks later we were having issues and took it to a closer service centre where they indicated that the tuner was still hooked up to the vehicle. We called Joe in service and he argued that is was out, then backpedaled when we told him we had it at another service centre and they were saying it wasn't. He then indicated that it was left in so we could monitor the gauges. He then told me to take it out myself and then hung up on me (not the first time). I then asked the current service person to talk to the owner regarding this issue. I called the owner, Mia, regarding her speaking to the current service person, and she told me it had been removed. I said it hadn't and that I have photos of it still hooked up. She asked me why 3 hours would be charged to me if they hadn't removed it? I said that's what I would like to know. She said she was "done with this" and then she hung up on me.
The current service guy was completely shocked at their workmanship and customer service behaviour. These tuners are not covered by Ford so why are they installing them? The worst service I have EVER experienced!
extremely helpful and friendly - Shane
Had a major break down traveling through town. They were as accommodating and very helpful. I was able to get the parts needed and repaired enough to get back moving again.
Couldn't have broken down near a friendlier ford dealership.