Isaiah Breland

The worst experience ever buying a car. I was lied to,bullied, treated like a piece of garbage. I was even yelled at and swore too over the phone by the sales manager and told that they did not want my buisness and to not come back, because of being promised broken peices would be replaced on my car. I have had one peice replaced and was told that they are not covering the other peice and I have to replace it.Just rediculous absolute worst experience and all due too a really terrible sales manager Warren o'connell. I Will never return or recommend anyone to go to capital ford for any reason. LIKE WHO YELLS AND SCREAMS AND SWEARS AT A CUSTOMER OVER THE PHONE WHILE BEING IN THE FRONT SHOWROOM IN FRONT OF CUSTOMERS UNREAL....

Helpful 0

Report | Print

Warren was great and went above and beyond! And really made the transition from the old truck to the new one very pleasant!! I recommend Capital ford to anyone

Helpful 0

Report | Print

This is the most comfortable I have felt buying a car. GREAT EXPERIENCE. From start to finish. Capital Ford is really focused on the customer experience. Walked us through a tonne of different options and answered questions adeptly without trying to rush or pressure us.

Helpful 0

Report | Print