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River City Ford
Winnipeg, MB
769 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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769 Reviews of River City Ford
March 25, 2025
"Hello! I had a very good experience at your main service center. I’ve had this issue for a long time, and I had to visit several dealerships, sometimes more I had a very good experience at your main service center. I’ve had this issue for a long time, and I had to visit several dealerships, sometimes more than 3 to 5 times, but when I came to your shop, they finally identified the problem. Of course, it wasn't immediately obvious, but they managed to find the issue and helped me resolve it. Thank you so much for your hard work in finding and fixing the issue!" More
by BYUNGCHAN AHN
Employees Worked With
Parminder Sran
March 16, 2025
Very friendly and efficient service advisors. Technicians were thorough and fast. Went in for a Quick Lane oil change and they also found a small warranty issue and repaired it at the same time. Technicians were thorough and fast. Went in for a Quick Lane oil change and they also found a small warranty issue and repaired it at the same time. Thank you More
by HowardB
Employees Worked With
Garett Pettigrew
February 18, 2025
We factory ordered a 2021 F-150 from River City Ford. Within 30 days of delivery, it had a phantom battery drain. We have spent 3 1/2 years of a 4 year lease working with Ford Canada Customer Outreach an Within 30 days of delivery, it had a phantom battery drain. We have spent 3 1/2 years of a 4 year lease working with Ford Canada Customer Outreach and two different Ford dealerships to resolve the issue to no avail. The truck is regularly dead. Finally, we requested the termination of the lease and were ready to turn over the keys. Ford Canada has washed their hands of it and closed our file. The dealership won't take it back for servicing because they don't know how to fix it. RCF won't let us out of our lease. So, we are basically stuck with a very expensive paperweight. We will now be seeking legal advice. This was supposed to be my dream vehicle. So disappointed. More
by martin.sandra.46
Employees Worked With
John Forbes
January 24, 2025
Great communication from the service staff. I was well informed during the time my vehicle was there. Very friendly service and Helpful with all my questions I was well informed during the time my vehicle was there. Very friendly service and Helpful with all my questions More
by Marcy
Employees Worked With
Justin Goldstone
