River City Ford

No issues here. Everyone was courteous and professional. The work was completed on time as promised.

The dealership was quick to get me in to address a minor issue that I am sure they knew would be a very small dollar fix and regardless they treated my issue promptly and did not mess around like other dealerships do. Most times when I enter a car dealership I feel a sense of dread because most of the people Who work in them are less than professional. Scott Milquest (I hope I spelled that right) was so warm and welcoming as I was milling about and was happy to talk to me about what’s new at Ford. This vehicle will be due for an upgrade in a year or so and I will be sure to bring it in to discuss options with your team. Thank you to everyone at the store for your warm hospitality. Thanks for wearing your masks and staying safe. See you soon.

I was booked in for a part recall replacement so l also scheduled an oil change and inspection. I was pleased with service and the staff.

went for an oil change. social distancing in place. was attended very quickly and little interaction taken place. a couple of mobile phone communication took place for update. the work was done efficiently.

Good service on the issue that I brought my car in for but they said that they found several other completely unrelated items and parts that needed to be replaced. Those all would have increased my total service bill from about $500 to over $2,500! I said no thanks not now, and had their complete list checked over by an independent service company and they confirmed that none were in fact needed! So beware! I would have spent $2,000 additional completely unnecessarily!

I loved the service I got from John Forbes.. I would definitely have him as my dealer again in the future. I definitely, liked the vehicle he sold to me and my family.

Please note that the Shop Forman (forgot his name) of the Quick Lane is an exceptional, professional person who took care of my RV service!

We received outstanding service on our Ford Escape. They were able to check the A/C and recharge the system all in the same day!

I get my oil change done at River City Ford and have never been disappointed. The service is done quickly and the staff are great! Thank-you!

Quick lube was great. Service advisor had great Customer Service .Didn’t have to wait long. All was done right.