I brought my 2019 Ecosport in for the service special which included oil change.
Service was Booked in by Mario at the counter. My appointment was for 11:00 a.m. I believe my vehicle went in at lest 5 minutes early and was finished in good time. After I left the dealership I realized a had dropped a set of keys somewhere between the parking lot and the Waiting room. I returned too the dealership and was met half way to the building by Mario coming out to see what was wrong. After I told him he helped me search the parking lot, fast lane reception and the waiting room. We did not find the keys, but Mario said he would keep checking and call if he found them. He seemed honestly concerned and went way beyond my expectations for service. I thank him for his professionalism, caring, and service.