TRUST - John G-1
I took my Lincoln MKX in for an oil change and a bulb replacement in my front turn signal light to Mid-Town Ford instead of Capital Ford-Lincoln because they were closer. When I went to pay the bill, they told me they had done only the oil change and I would have to schedule another appointment for the bulb replacement because it would involve taking part of the front bumper apart. They gave me a written estimate for $150 labour plus the cost of the bulb. Since I didn't have my work schedule with me, I didn't make the appointment and promptly forgot about it (my wife drives the MKX more than I do). For the next oil change, my wife made an appointment at Capital Ford-Lincoln, so I asked her to find out about replacing the bulb there. Capital told her they could replace the bulb at the same time as the oil change and charged her $10 plus the cost of the bulb. That's not a typo- TEN DOLLARS instead of $150!!
Would we go back to Mid-Town Ford for anything - NEVER!
Kudos to Capital Ford-Lincoln- a dealership you can trust!
3rd time is hopefully the charm - FordGuy
My vehicle has been in 3 times for the same repair. The service person, Honesto was excellent with his service and understanding of my frustration. I cannot believe the repair lasted 30 days each time.
Hassle free purchase - Ron Giesbrecht
Professional, personal, and a pleasure to deal with. He was very accommodating to my schedule and requests with out any pressure or hassles. I also appreciated not being dragged through the a business managers office to get all the usual add ons
Great Service!! - Jonny DeYoung
Great service! Always willing to discuss the problems I have with the car other than the scheduled maintenance content. Even though I bought my vehicle somewhere else and bring it here for service, they still provide very friendly service
Aim to Please - Colleen
Norm showed me all the features of the Explorer and didn't rush me in my purchase. He gave me plenty of time to ask questions and made me feel comfortable. We exchanged several text messages as I had questions after thinking about the various options to purchase or lease. He had a classy Explorer brought in from the Flin Flon dealership just for my viewing. I feel the dealership went out of their way to serve me well. Thanks for coming into the dealership on your Saturday off to meet my schedule.
Buying a used car over the phone. - Roger@hilbre
I was looking for information on dealerships and found Rhineland Ford in a listing of Manitoba dealers. After talking to Travis Derksen for about half an hour, I decided to purchase a 2016 Ford Edge from this dealership. It really was that simple and we are very happy with the vehicle. The people we talked to at Rhineland were very helpful and friendly.
I would happily recommend this dealership to anyone looking for a vehicle.
Excellent experience - Happycamper2016
We were very pleased with our overall experience. Pete Friesen was extremely helpful. We felt no pressure and he listened to all our requests. He accomodated us in every way and the deal was just what we could have hoped for. I would recommend Wilf's Elie Ford to everyone.
Thank you for such a pleasant experience! Pete Friesen is a gentleman and a credit to your dealership.
Joe and Sharon Chaput
Ford F-150 - taylor16
Service was amazing ! We wanted the F-150 ecoboost, they were all around nice people, we told them what we wanted and we got just that! Really good service & we love our truck!
Courteous and friendly. - panel
See above, other than that the sales person [Ron in our case] went out of his way to please us. We found what we wanted.
Quality Service - Aurora
Staff is always friendly. Service is efficient. Thank you Kerri for thoroughly explaining other maintenance work my SUV needs! I’ve been buying & servicing my vehicles here for a long time.
recall work - Truck,ken47
everything went great were good to talk to, recall work went quickly had a nice visit with the staff from the service to the sales people
Hapoy with end results! - Will22
Car was in for body work and some front end work.Very friendly staff! A little miscommunication at first about waiting for parts, a bit of delay...after talking to manager (Grant) things were rectified quickly...was very happy with end results... Car looks great, drives great! Thank you!
Great buying experience again!! - BigBlue
Awesome job by Derek and Jim. Painless buying experience once again....love the new F150. Jim got me the deal I was looking for and Derek did a great job explaining the truck thourghly and walking through the whole process.
I Don't Trust Them Anymore! - John G-1
I took my Lincoln MKX in for an oil change and a bulb replacement in my front turn signal light to Mid-Town Ford instead of Capital Ford-Lincoln because they were closer. When I went to pay the bill, they told me they had done only the oil change and I would have to schedule another appointment for the bulb replacement because it would involve taking part of the front bumper apart. They gave me a written estimate for $150 labour plus the cost of the bulb. Since I didn't have my work schedule with me, I didn't make the appointment and promptly forgot about it (my wife drives the MKX more than I do). For the next oil change, my wife made an appointment at Capital Ford, so I asked her to find out about replacing the bulb there. Capital told her they could replace the bulb at the same time as the oil change and charged her $10 plus the cost of the bulb. That's not a typo- TEN DOLLARS instead of $150!!
Would we go back to Mid-Town Ford for anything - NEVER!
Horrendous - Yoshi63
The manager Darren is a liar and once a sale is made he will screw you over left and right when the vehicle proves to be nothing but problems. Bought a lemon and was treated terribly by Darren and everyone in service as well. They couldn't find the cause of problems or fix anything and also lied about services performed on the vehicle. Found this out when I later asked for records to submit to the Canadian arbitration for motor vehicles board. Was being told they were doing oil changes but they were actually just draining out the excess oil. They will also use your vehicle for personal use so beware of that. Do not go there at all costs. They all treat you like garbage and do nothing but lie and take your money. After my experience I've learned to avoid all Ford vehicles, however Viren Ford is by far the worst dealership that I have dealt with out of four in the near and not so near area. Don't bother with trying to save fuel and just go elsewhere. It'll be worth it in the long run.
I dropped in to the service department to see about... - vegas205
I dropped in to the service department to see about getting the daytime driver lights activated on my F350. I also asked to a diagnostic on a periodic appearance of my alternator warning light. They quoted me a price of 89.00 for turning on the daytime running lights and the diagnostic was going to be around 40.00.We booked a time several days out. I arrived at the appointed time, rather cool reception, I waited almost a half hour for them to even take the vehicle into the shop to perform the service. They called me to the service counter about 45 minutes later and said they were unable to activate the running lights without some special harness which would cost well above 200.00 for either a after market product or the actual Ford product (this was not mentioned when the appointment was booked) Further they claimed to have completed a diagnostic and claimed that the alternator warning light was caused by a failed alternator (had been replaced by a different service center a month ago), they said I very likely needed a new FICM (1500.00 plus) and that my batteries were no good and also needed replacing (another 200.00 plus) Then they presented me with a bill for 164.00 to not provide any service other than telling me that they could not activate the running lights and suggest that I spend close to 2000.00 (additional to the 164.00 already charged) in their service department with no guarantee that it would all be completed within that number. I went down the street to Canadian Tire and purchased a Daytime Running Light Kit for 39.00 and had them install it, I later went to a alternator rebuild shop to have the alternator and batteries checked. The alternator was putting out 13.97 with the warning light on (obviously charging)- said it was a 25.00 regulator - he also checked the quality of my batteries and claimed they were both GOOD. I watched him perform all the tests and he showed me the read outs as he performed them.
As far as I can determine - Steel Town Ford would be considered a Preditor Service Center - (my opinion) they had a gal at the counter who was cold, unfriendly and arrogant, she single-handedly has destroyed any future business opportunity between myself and Steel Town Ford. I will take every opportunity to pass this experience to any and all who will listen.
Any auto dealership that behaves in this manner should be taken to task - possibly reported to the Corporation that they profess to represent??
extremely helpful and friendly - Shane
Had a major break down traveling through town. They were as accommodating and very helpful. I was able to get the parts needed and repaired enough to get back moving again.
Couldn't have broken down near a friendlier ford dealership.