199 Alberta Used Car Service Centres

Awesome customer service. - Dan

Awesome customer service. Willing to go the extra mile to make your experience the bedt it can be.

took my truck their Feb 22nd for a oil change. - florian.schewalje

took my truck their Feb 22nd for a oil change. my service adviser Amica Allenbach was fantastic very friendly had a very relaxing time while i waited for my truck . she went over the bill before paying. i had a great experience.look forward to going back for my next service or any other repairs i may need on my truck

This has been the best dealership I have experienced! - Spike

This has been the best dealership I have experienced! Excellent customer service. I would recommend this particular dealership to anyone. Thankyou for the amazing experience. Car is fixed

have been dealing with an issue with team ford for a few - danpagnucco

have been dealing with an issue with team ford for a few months now and don't know what else to do to get some service and some answers. I had my truck originally in to waterloo ford through my body shop for an accident to the driver's side front wheel area and components over a year ago. I got the truck back but the work was done wrong and there was a problem and I had to take it back to be fixed 6 months after the work was completed. I didn't know at the time the problem was the area that was done earlier so I took it to my closest ford dealership at TEAM ford who i have had do other work for me on my f150 inthe past. The work was completed but not done correctly when I picked it up and had to drive back immediately to find out the tech didn't tighted the brake caliper and it was falling off as I drove home. This was corrected and I paid the amount for the work. Once home I realized this was the same work that was done by waterloo 6 months earlier. I contacted Leonard at TEAM ford about this and asked that they warranty the work so I am repaid for work that was not my responsibility. This was two months ago. I am getting the run around. I contacted Leonard again recently and he was happy to tell me I am getting a cheque soon for half of what I paid to have the work fixed. This is totally unacceptable as none of this is my responsibility. I have been in contact with the body shop and waterloo ford service manager who say that this should be covered by warranty and I should not be responsible for any of the payment as this is work that should have a 2 year warranty. Leonard even told me that when I went to pick up the truck the first time. I asked Leonard why I should be responsible to pay any of this and all I got was crickets. He told me to contact Waterloo and they should be warrantying it. Unfortunately for TEAM ford the tech who did the repairs put down the work on the invoice for the wrong side of the truck and this may be an issue for TEAM ford to put the warranty in. I spoke with the service manager there at Waterloo - Grant who let me know that if it was their work they would warranty it and i would get all my money back. I never got any calls back from TEAM ford until i had to contact them firsts. Even after I have left messages over the past two days I have heard nothing. Now I have to resort to this to try to get a fair treatment and get my money back for something I have no control over. I would not recommend their service department to anyone. They do not provide customer care as they state in their website.

Brandi is always there for me when I need to book my - Huggiebear

Brandi is always there for me when I need to book my service for my vehicle.

I can't warn you enough: DO NOT BUY a vehicle from this - gregarnold_78

I can't warn you enough: DO NOT BUY a vehicle from this dealership. I purchased a 2021 Jeep Grand Cherokee L from this dealership. This SUV a LEMON!!!! I have tried to get them to help me fix this car under warranty. The electrical system has a parasitic draw on it. I have asked for the dealership to try and find and resolve the problem and CAPITAL JEEP REFUSES. I have taken it to another dealership and they recommended a batter maintainer. I asked this dealership to install the battery maintainer and they couldn't even do this properly. I even purchased a battery maintainer for the dealership. I have complained to the dealership and Chrysler Canada and both just ignore me. They don't care that this car regularly doesn't start and has had to have the computer replaced when it failed due to being boosted regularly. The car had to be drug out of my driveway because it completely locked up. This problem isn't a weather or battery issue. It didn't start the other day when it was 30 Deg C. No matter what I say or ask for it is always met with resistance and probably the worst workmanship on planet earth. I live a long way from this dealership and paid almost $80000 for this lemon with a dealership and manufacturer that won't do the warranty work. I'm very disappointed with myself for doing business with this organization. Do yourself a favor and STAY AWAY FROM CAPITAL JEEP. They are only comparable to Legacy Dodge in Fort McMurray. Stay away!!!! The only resolution offered was to buy another new vehicle from Capital Jeep. I'm never going to buy another piece of junk from Stellantis as long as I live! I suggest you don't either.

Great service! - Cl

Great service! Checked in after a few days to see if everything was working fine!

Southtown solved my issue. - wendygraden

Southtown solved my issue. They did so quickly and beyond expectations concerning a faulty battery. Found the invoice and provided a full refund. Thank you, well done. My faith is restored

LiriHAMZA is my service advisor AMAZING AMAZING - Adam

LiriHAMZA is my service advisor AMAZING AMAZING AMAZING If 10 star review is an option she would be the first to deserve it FINALLY I WALK INTO A DEALERSHIP SHIP AND I GET WELCOMED BY A SERVICE ADVISOR THAT IS DOING THE JOB AS IT SHOULD BE DONE I have owned most makes of vehicles and had worst experience of service adviser But Liri is one of of a kind she should be hired to train personnel how to deal with clients She walked me step by step to every small detail of my service This is once in a lifetime experience Would recommend it at all times Thank you again and again

I brought my 2010 Santa Fe to have a peace of mind - Novei Lovendino

I brought my 2010 Santa Fe to have a peace of mind inspection when I got a court order to get my vehicle back from my Ex narcissist partner. They gave me the quotation for the service more than the value of my car that my ex used to fight it against me when came back to court. When I got my vehicle from the service after they did the partial service, the park was park for a while the December when I tried to use the vehicle, it does not run and the coolant was totally drained. I am not sure if I got fooled again 2nd time of the dealership. I called back when I returned from vacation then the lady who talked to me is totally rude and not so help full, sounds like trying to argue without any effort to resolve the issues. No one return back to me to offer a resolution that they caused to me. It is in deed pain in the xxx. I’m so disappointed. I don’t deserve this as I paid $2576.22 for the partial service and $273.58 for a peace of mind inspection and I only got 50% of the partial service payment court order against my ex partner.

Our car, which hadn't been cleaned inside since we bought - mypixforu

Our car, which hadn't been cleaned inside since we bought it new in 2020!, was completely detailed inside and out in several hours less than they had estimated originally. I couldn't believe how good it looks. Maybe even better than when I picked it up. Kudos to Service Manager Austin Peinhaup. He's a problem fixer if you need one. I highly recommend the detail department! Great work!

The service department was helpful and on time with my - Bana

The service department was helpful and on time with my servicing. Everything was completed within the time allocated

My unending thanks to Michael Dunlop and his service crew - Dillon

My unending thanks to Michael Dunlop and his service crew for a most pleasant and rewarding trip to the service department that finally saw me with a new rear window wiper blade. Most important note of this review - my Toyota 4Runner is 23 years old (2001) and I have been without a rear wiper blade since last summer as the only blades I could find (parts stores, Cdn Tire, Amazon, etc) were not the right attachment. Then imagine trying to unscrew a tiny screw that was welded with AGE to the arm. My wiper blade replacement had, at one point, 7 different service personnel trying to figure out how to get the screws out. The problem was eventually solved by replacing just the rubber on the wiper and it works just fine! Thanks guys, Dillon and I thank you.

Brought vehicle in for repairs a few years back for a - Very poor service

Brought vehicle in for repairs a few years back for a spark plug change and when I got it back it was missing the engine cover and the filter box was broken. When I asked the manager at the time what he was going to do about it, he replied, " nothing". I left the dealership and never return again as I now do my own work and when it dies it will go to the dumpster. Do yourself a favor buy a Toyota. I was driving by in front of the dealership with my other vehicle while I called them to find out when they expected it to be ready, they told me it wouldn't take too long, that they had it in the garage snd were working on it. The vehicle was still in the parking lot as we were driving in front of the store. So just a lie.

Booking a service appointment experience is awesome. - dindo.quiambao

Booking a service appointment experience is awesome. Finding a spot of my preference time and day is easily granted. I am happy the way they communicate and they even gave me a call, reminding me of my upcoming appointment. I highly recommend their service and professionalism. Thumbs up!

JEEP BUYERS BEWARE: This dealership will deny the - spwatmough

JEEP BUYERS BEWARE: This dealership will deny the warranty you’re entitled to. I have bought brand new Jeeps for the last 21 years, and I will NOT be purchasing Jeep in the future. I would advise you to choose a vehicle brand that is NOT FIAT (Chrysler, Jeep, Dodge) to save you from the nightmare that the Jeep and other Fiat brands will cause you! They misdiagnosed my Jeep Gladiator problem, blaming it on pinion bearings that would not be covered by warranty due to modifications causing wear and tear on the part. I took it to a different mechanic shop, and they informed me that the pinion bearings are completely fine and not damaged at all. The true problem is the back side gears (a known and VERY common problem in Jeep Wranglers & Gladiators). Side gears would NOT be affected by the modifications, and, according to the owners manual: "Modifications do not void warranty unless they cause damage to the part needing replacement." It seems like quite the scam for the Jeep service department to be ‘misdiagnosing’ a problem not covered by warranty, and not reporting/admitting the true problem, which would be covered by warranty. They are also the only major car dealership in Canada to withdraw from CAMVAP, which is a company that helps mitigate warranty issues. Steer clear of the Jeep and Fiat brands if you want to save yourself stress when it comes time to collect on warranty!!

Bought a 2018 yukon from them and they convinced me to - Unhappyuser

Bought a 2018 yukon from them and they convinced me to purchase warranty advising all electrical components would be covered. In short my backup camera stopped working and I guess it's not considered an electrical component in their books. I paid the $189 for diagnostic and thats the last they'll see of me or anyone I know.

Worst experience ever. - Tony Jones

Worst experience ever. I have owned over 25 cars and trucks from several dealerships over the last 35 years. I must admit that Northland KIA is by far the worst service department to deal with. My 2016 KIA Sorento like many others started using about 2 litres of oil every 1200-1500 km, at first they acted like it was an isolated case, they made me go through 2 oil consumption test each were over $350 each. The second one was done because the first one was screwed up but I got to pay for both. After waiting three months for results I went in to talk to the service Manager, Shane, he opened a work order right away and told me not to deal with anyone but Crystal. They made me provide all of my maintenance records, apparently the KIA dealerships do not link together, I was told to stand by and wait for an answer from the extended warranty, that was last November, I went to inquire in January but was told to just wait for them to call me. It has now been over 9 months, no calls or updates but they still call me to go in for preventative maintenance. They also had my car in 4 times for an intermittent cruise control, it was never fixed. The last time it was in, they called me to let me know that my car was ready but had to go through the car washh. I got there 30 min latewr and still had to wait another 60 min for my car. All in all very bad experience Please review all of the engine failure groups on Facebook before buying a KIA.

I call to make an appointment they got me in within the - Nathan

I call to make an appointment they got me in within the next 2 days and had my car back within the next day for a timing cover reseal that they were able to cover under warranty. fast but efficient services performed and professional and nice staff to deal with. Thanks Honda.

As a loyal customer of Country Hills. - sabitpitafi

As a loyal customer of Country Hills. I regret to say that, I have been there to buy a new winter tire from you. I reached there at o7:00AM. But your nonsense parts dealer makes me frustrated. His customer dealing was awful. He does not know how to talk to the customer. Is that way to say to the customer you know what is business? do you have a business? we have 10000 customers if we give discount how can we run the business?. Please arrange a customer service certificate for him. I have been there on 07:00, 2024-02-06 Anyway I bought new tires from Honda Airdrie at a good price. I been with you since 2011.

I bought a Ford F150 back in January of 2023. - tony08internoscia

I bought a Ford F150 back in January of 2023. For $ 14,000. Then I found out that it was involved in an accident. In April I went back to the dealer and by June the dealer took the truck back but only gave me $8,000. So they ripped me off on that. Then they got me another truck a 2017 Ford F150. After a week of driving it. The problems surfaced transmission issues. Was told that it was my problem on. So within 6 months I got 2 lemons. So I’ll never deal with UNIVERSAL FORD ever again. So I lost out on a lot of money. I got rid of the truck and got a real truck.

The service Department on Nov 13th 2023 9:15am I dropped - Dylan R

The service Department on Nov 13th 2023 9:15am I dropped my Truck off for wheel Alignment. When I pick my Truck up at 3:30pm. I received my truck and pulled out of the bay and I started hear a ticking coming from my calliper. So I turned back and pulled into the bay where I went to talk with Seamus Toner to explain the sounds that’s coming from my calliper. He walk away to ask a coworker about it and then came back to me and told me there’s nothing he can do and that I have to figure it out myself! So I had to pull out of the bay and park in the parking lot and Jack up my Truck and take each wheel off and tighten the callipers. This complete xxxxxxxxx service. I’ve been coming here for 5years now and the experience make me thinking about not coming back… I would like also to make a comment about their survey they alway send out after service and I always do them. But this time I had a bad experience and now they don’t send it out!? Funny how that work. I’m a Vary loyal customer but this kinda service will couse me take my business elsewhere…

I just wanted to give Dione and the team 2 thumbs up ! - barbi4869

I just wanted to give Dione and the team 2 thumbs up ! I had to bring in both vehicles recently on different occasions and the service, knowledge and the quickness of getting my vehicles back was amazing! I felt they went over and beyond what I had asked them to do. Won’t go anywhere else! Thank you again!

Original concern was repeating Check Engine Light. - Roger Hawkins

Original concern was repeating Check Engine Light. Disastrous news was it was a major problem - HPFP and the total fuel system needed replacing. It had been recalled, but a redesigned solution and parts were not available at that time. Sad news was delivered by Service Rep Laine (in the best way possible). She promised to talk to the area manager to see if a repair could be found at the most reasonable cost available. Unfortunately I had to wait a long time, but eventually a completely new set of parts arrived, and 2 days later I got the happy call from Laine that my truck was ready for pick-up. After driving for a month from that day, I can honestly say that my Ecodiesel is running better than ever. As well as the major repair, the mechanics also took care of earlier minor frustrations like a Speed Control contact that never did function correctly. The Staff which I worked with at the dealership were absolutely first class. From Laine in the Service department to the mechanics who performed the operation, I could not have wished for more caring and competent employees. Going forwards, I was promised that when a permanent resolution to the problem is found, then my recall will still be in affect, at no charge. And for now, Laine was true to her promise that they would supply the necessary parts and do the interim repair at the lowest price possible. What more could a customer wish for. Thank you Airdrie Chysler, Ram Jeep.