Norden Volkswagen

Dependable and refutable car dealer. that has a good service team to backup the repair and service of products they sold. Since I bought the vehicle 14 years ago, I only go for service to that has a good service team to backup the repair and service of products they sold. Since I bought the vehicle 14 years ago, I only go for service to this car dealer. Keep up the good job. More

Wonderful service, and video service review. Quick attention to warranty repair needs, and replacement parts required. Quick attention to warranty repair needs, and replacement parts required. More

Service staff are personable, efficient and informative. My service advisor, Richard, did an exemplory job explaining the service recommendations for my car. He went the extra mile to find my car in the par My service advisor, Richard, did an exemplory job explaining the service recommendations for my car. He went the extra mile to find my car in the parking lot and drive it over to the service door for me. The shuttle driver, Leonard, was a good driver and pleasant companion during the drive to my house. I really like the videos from the technicians who worked on my car. I feel more confident on what work was done and what needs to be done next. All in all an excellent service experience. More

Norden Volkswagen delivered a great customer experience to me, I will recommend to my friends! to me, I will recommend to my friends! More

Super friendly and knowledgeable people in service and parts department I will definitely coming back for parts and service parts department I will definitely coming back for parts and service More

I brought my 2015 convertible beetle in 4 times and they still couldn’t fix the EPC and engine lights fr coming on. Cost me $3000 for nothing. still couldn’t fix the EPC and engine lights fr coming on. Cost me $3000 for nothing. More

I believe you make a great effort to make the experience positive. It’s obvious positive. It’s obvious More

Well we bought a car from them a year ago, well 20000km my wife put on this car and the transmission went well ok stuff happens understandable but we did buy the maximum 25000$ coverage for extended warran my wife put on this car and the transmission went well ok stuff happens understandable but we did buy the maximum 25000$ coverage for extended warranty well tried to use it and wow can not as wife care over the year went down in valve so when Norden sold us the warranty I did ask them if motor and stuff was covered well they said yes and now it is not covered as warranty only covers up to the value of the car so you buy car for 15000 and it is worth black book at 12000 but get talked into 25000 coverage warranty you just over paid and warranty only will cover up to value of car 12000 and less and less every year. That is what sales person sells you and then you try to use it can can not and even when I called they said that I bought 25000 coverage not value of car then when they tried to help by calling the warranty company they where told the same so if they try to sell you this huge warranty package not good at all as only good for the value of car. All warranty is that way fine print. So I was scammed into buying a 25000$ coverage when car off lot was only 15000 and I wasted 10000$ in coverage that I paid for and right from start never was able to use. So do not buy the big package of extended warranty only buy package that covers the black book valve of car as that is the max extended warranty will cover More

Always on time, fast and right. Easy to deal with. clean comfortable waiting area and close to sales but no pressure. Easy to deal with. clean comfortable waiting area and close to sales but no pressure. More