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Sherwood Ford - Service Centre

4.3

170 Lifetime Service Reviews

2540 Broadmoor Boulevard, Sherwood Park, Alberta T8H 1B4

170 Reviews of Sherwood Ford - Service Centre

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October 20, 2019

"Tire change and wheel alignment"

- Glennie

Very friendly, courteous and efficient staff. Always get good service when I bring my car in. Usually Shelley is who I see but Ashley looked after me and was very efficient and helpful.

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Recommend Dealer
Yes
Employees Worked With
Ashley
Oct 21, 2019 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

October 18, 2019

"Great Service."

- New Car Buyer

Great Service, Friendly Staff, Efficient and quick.. Work always done in the time given. Easy to make appointments to take vehicle in and shuttle staff are also pleasant and cautious.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Russ McFall, Garry Stevenson
Oct 19, 2019 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

October 18, 2019

"Great service!"

- David

My recent service took a little longer than expected, but was well worth the wait!! Very pleased with how service kept me up to speed on what was going on. Very thankful for the shuttle service as well!

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Recommend Dealer
Yes
Employees Worked With
Ashlee
Oct 19, 2019 -

Sherwood Ford responded

Thanks for the great review David! Chris Suvanto General Sales Manager

October 18, 2019

"They delivered what they promised with no surprises."

- happy customer

The service department is honest and takes the time to explain what is needed and how to get the best deal on service. Maintenance is done quickly and properly.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Luke (service department)
Oct 19, 2019 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

October 18, 2019

" Efficient Service."

- DEAMAS

My service representative was very friendly & filled out my work order in a timely matter, My vehicle was ready when promised, the work performed was explained to me by my service advisor, While I was completing the payment transaction, my truck was brought up to the main door so I didn't have to search the lot to find my vehicle...a nice, professional touch! Overall, it was a pleasant experience...keep up the good work!

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Recommend Dealer
Yes
Employees Worked With
Oct 19, 2019 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

October 18, 2019

"Regular Maintenance"

- Wallace Klinck

Appointment was arranged easily and car was taken in immediately upon arrival. Service was clearly reviewed before and after work was done. Service appeared to be quite detailed and complete. Cost was slightly more than quote--because of environments charges, etc. Wait time was reasonable.

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Recommend Dealer
Yes
Employees Worked With
Oct 19, 2019 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

October 17, 2019

"Oil change for A class motorhome "

- Traveler

Although unable to rotate tires which was expected they were able to complete most aspects of a standard oil change on my 33 ft. Motorhome. Many dealerships could not preform the same.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Ashlee
Oct 19, 2019 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

October 17, 2019

"New Dream Truck for Retirement"

- John

I had my new truck in for its first checkup and decided to look at winter tires and wheels. I ordered the tires and wheels and had my truck back in the next week to have them installed. Ashlee Shuster was my service advisor both times and she was great. Very professional and friendly. She kept me advised by text and email. The shuttle service in the morning was quick and efficient. When the shuttle was delayed on my return, an Uber was sent for me instead. All in all a very good experience with a minimum of any inconvenience. I love the truck and it is ready for winter!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Ashlee Shuster
Oct 19, 2019 -

Sherwood Ford responded

Thanks for the great review John! Chris Suvanto General Sales Manager

October 17, 2019

"Above and beyond customer satisfaction "

- Happy

I was impressed with the professionalism of the service provider we dealt with. She had under quoted me on the work being done but did not try to pressure me to pay the extra money when all was done. You have gained a customer for life. Thanks

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Recommend Dealer
Yes
Employees Worked With
Can’t remember the girls name who gave me the quote in service.
Oct 19, 2019 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

October 17, 2019

"Block heater cord recall "

- Len

My truck needed a recall on the block heater cord. I was looked after by the service rep and my truck was returned exactly as promised time wise

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Recommend Dealer
Yes
Employees Worked With
Ashlee in service
Oct 19, 2019 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

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