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Toyota Northwest Edmonton - Service Centre

Edmonton, AB

4.3
454 Lifetime Reviews Review Dealership

454 Reviews of Toyota Northwest Edmonton - Service Centre

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June 13, 2020

"Excellent"

- joshua.p.g

She's very friendly y professional. I've never had any issues with her. She always has a big smile whenever i approach which makes it to tell her what my problem is on the day I visit toyota.

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Recommend Dealer
Yes
Employees Worked With
Jun 15, 2020 -

Toyota Northwest Edmonton responded

Thanks Joshua, for the review! We're so pleased to hear that Hanan and the rest of our team were able to make your service visits seamless and enjoyable! We can't wait to see you back for your next service! -The Toyota Northwest Edmonton Team

May 16, 2020

"This Toyota dealership is absolutely horrendous! Taking..."

- CP

This Toyota dealership is absolutely horrendous! Taking advantage of women who don’t know a lot about vehicles. My mother went in to get an oil change, and a few hours later they called to tell her she needed more then $1000 dollars worth of work done that she didn’t even need!!! They misled her over the phone and used scare tactics to force her to get it done. This is absolutely unacceptable, and they should be shut! Will be reported to the bbb. DO NOT GO HERE!! YOU WILL REGRET IT!!

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Recommend Dealer
No
Employees Worked With
May 19, 2020 -

Toyota Northwest Edmonton responded

Hi CP. Thank you for taking the time to voice your comments and concerns. We're very sorry to hear about your mom's experience and would appreciate the opportunity to rectify the issue. Unfortunately, we were unable to find her contact information in our system based on your DealerRater profile name. As such, if you could reach out to us at (780) 900-5489 at your convenience, we would be grateful. Again, we apologize for the situation and look forward to hearing from you soon. -The Toyota Northwest Edmonton Management Team

May 19, 2020 -

CP responded

Nope

February 25, 2020

"Top Quality"

- Krish

The service that i had at Toyota Northwest for my brand new Camry was so excellent. Service was provided by Mr. Jeeva Mylsamy was brilliant and we really had a great customer experience

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Recommend Dealer
Yes
Employees Worked With
Feb 26, 2020 -

Toyota Northwest Edmonton responded

Thanks for the review! We're thrilled to hear that Jeeva and the rest of our team made your experience with our service center a smooth, seamless and enjoyable one. We're so glad that your Camry is back on the road, we can't wait to see you back again soon! -The Toyota Northwest Edmonton Team

February 25, 2020

"Wonderful Service"

- Alireza

I serviced our car with Jeeva Mylsamy at Toyota Northwest and also changed our brake pads. The work that was done by Jeeva is of so high quality and the friendly nature of Jeeva made our visit so enjoyable. Simply said, a great service we had and we highly recommend

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Recommend Dealer
Yes
Employees Worked With
Feb 26, 2020 -

Toyota Northwest Edmonton responded

Thanks for the review! We're thrilled to hear that Jeeva and the rest of our team made your experience with our service center a smooth, seamless and enjoyable one. We can't wait to see you back again soon! -The Toyota Northwest Edmonton Team

February 25, 2020

"Best Customer Experience"

- Reddy

We visited Toyota Northwest to service our car Camry 2018. We had a very good experience with quality of service provided by Jeeva. We are very much happy with our experience.

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Recommend Dealer
Yes
Employees Worked With
Feb 26, 2020 -

Toyota Northwest Edmonton responded

Thanks for the review! We're thrilled to hear that Jeeva and the rest of our team made your experience with our service center a smooth, seamless and enjoyable one. We're glad your Camry is back on the road. We can't wait to see you back again soon! -The Toyota Northwest Edmonton Team

February 25, 2020

"I had my first service with Jeeva mylsamy and I was very..."

- ananthan

I had my first service with Jeeva mylsamy and I was very much satisfied with Jeeva for the excellent customer experience delivered by him. I strongly recommend him.

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Recommend Dealer
Yes
Employees Worked With
Feb 26, 2020 -

Toyota Northwest Edmonton responded

Thanks for the review! We're thrilled to hear that Jeeva and the rest of our team made your experience with our service center a smooth, seamless and enjoyable one. We can't wait to see you back again soon! -The Toyota Northwest Edmonton Team

December 31, 2019

"Customers since 2007"

- Jim

We have purchased new Toyotas since 2007. Originally this dealership was called Kingsway and was situated on 97th street. Now it is new, huge & in St. Albert. We’ve always been happy with the cars & the service. Two years ago, we began dealing with Angela Wuxu. This woman is so thoughtful, so caring & so professional. She is amazing & we can’t tell you how appreciative we are, of her. We really hope to continue seeing her at all our future services. Thank you, Angela!

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Recommend Dealer
Yes
Jan 02, 2020 -

Toyota Northwest Edmonton responded

Thanks Jim, for the review! We're thrilled to hear that Angela and the rest of our team made your experience with our service center a smooth, seamless and enjoyable one, and that your sales experiences followed suit. We can't wait to see you back again soon! -The Toyota Northwest Edmonton Team

November 29, 2019

"Excellent service great experience Haneen is always there..."

- 4runner

Excellent service great experience Haneen is always there to help with my 2012 Toyota 4 runner with a massive smile on her face Thank you haneen!

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Recommend Dealer
Yes
Employees Worked With
Dec 02, 2019 -

Toyota Northwest Edmonton responded

Thanks for the review! We're so pleased to hear that Haneen and the rest of our team made your service experience a seamless and enjoyable one! We can't wait to see you back again soon! -The Toyota Northwest Edmonton Team

November 29, 2019

"I recently had to visit this dealership and not only did..."

- Rima

I recently had to visit this dealership and not only did Haneen provide excellent service, but she also saved me a couple trips to a different dealership which was greatly appreciated. Thanks Haneen!

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Recommend Dealer
Yes
Employees Worked With
Dec 02, 2019 -

Toyota Northwest Edmonton responded

Thanks for the review Rima! We're so pleased to hear that Haneen and the rest of our team made your service experience a seamless and enjoyable one! We can't wait to see you back again soon! -The Toyota Northwest Edmonton Team

November 29, 2019

"Great service team but Liri was absolutely a pleasure to..."

- Aris31

Great service team but Liri was absolutely a pleasure to deal with. Was genuinely concerned with what I had to say and i left happy! Thank you Lirii

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Liri
Nov 29, 2019 -

Toyota Northwest Edmonton responded

Thanks for the review! We're thrilled to hear that Liri and the rest of our team made your service appointment a smooth and seamless one. We can't wait to see you back again soon! -The Toyota Northwest Edmonton Team

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