ToyotaTown - Service Centre
London, ON
3,029 Reviews of ToyotaTown - Service Centre
I enjoyed working with LaToya on a recent trip to install winter tires and a checkup. She was attentive, explaining what was happening. Pleasant, competent. winter tires and a checkup. She was attentive, explaining what was happening. Pleasant, competent. More
The appointment for 16000 oil service was handled quickly, professionally and respectfully. It is convenient driving into the service bay, confirming service and estimate time. It was a snowy day, so quickly, professionally and respectfully. It is convenient driving into the service bay, confirming service and estimate time. It was a snowy day, so car wash was not offered. More
Worst dealer shop ever they tried ripping me off for a tire that’s not even damged and then they damaged my hood and fender and never said nothing about it tire that’s not even damged and then they damaged my hood and fender and never said nothing about it More
Todd Servant helped regain confidence that Toyota will stand behind their products to provide good value. It was related to a warrantee covered repair based on a electrical power drain which took time a stand behind their products to provide good value. It was related to a warrantee covered repair based on a electrical power drain which took time and patience to identify it's source. Todd helped me understand the challenges in identifying these types of problems as well as other symptoms that they've come across over the years. It was helpful and insightful and brought confidence that they're looking out for our best interest. More
Overall Timing for changing the Tire in appointment time took 2hours 30 minutes, though it was a Scheduled appointment. I went to the service at 8.13 am EST, but my Car was picked for service only at 10.00a took 2hours 30 minutes, though it was a Scheduled appointment. I went to the service at 8.13 am EST, but my Car was picked for service only at 10.00am. Wasn't informed of the delay until 10am. I finished my tire change services appointment only at around 10.45 am and came out of service. More
Todd is the only service adviser I would recommend. He constantly goes above and beyond and always puts the customer first. He is highly recommended He constantly goes above and beyond and always puts the customer first. He is highly recommended More
Enna and the Toyota Town team did. a great job. I’m very pleased with the service and it was substantially cheaper than the quote I received from another dealership. I would gladly give a great job. I’m very pleased with the service and it was substantially cheaper than the quote I received from another dealership. I would gladly give them my business again. More
From my first vist i couldn't have been happier. ..from leasing the car or to the service. I have only had one service visit and that was to install winter tires... Was told how long and when it exce ..from leasing the car or to the service. I have only had one service visit and that was to install winter tires... Was told how long and when it exceeded that by a little I was informed and was offered an apology....again no complaints. More
Todd is always very friendly and informative. Makes sure all my questions have been answered before I leave. Makes sure all my questions have been answered before I leave. More
Friendly and competent staff and very qualified mechanics. Diagnosed and fixed a problem another shop could not fix and had made worse with 3 prior visits. Im very happy with the service I received mechanics. Diagnosed and fixed a problem another shop could not fix and had made worse with 3 prior visits. Im very happy with the service I received. Thank you! More