Back

ToyotaTown - Service Centre

London, ON

4.8
3,029 Reviews

3,029 Reviews of ToyotaTown - Service Centre

Sort by
January 21, 2025

I enjoyed working with LaToya on a recent trip to install winter tires and a checkup. She was attentive, explaining what was happening. Pleasant, competent. More

by kveblen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

The appointment for 16000 oil service was handled quickly, professionally and respectfully. It is convenient driving into the service bay, confirming service and estimate time. It was a snowy day, so More

by john.spinozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Dabous
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Worst dealer shop ever they tried ripping me off for a tire that’s not even damged and then they damaged my hood and fender and never said nothing about it More

by Zejnicemir11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason DeFelice
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Todd Servant helped regain confidence that Toyota will stand behind their products to provide good value. It was related to a warrantee covered repair based on a electrical power drain which took time a More

by simon.warwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Overall Timing for changing the Tire in appointment time took 2hours 30 minutes, though it was a Scheduled appointment. I went to the service at 8.13 am EST, but my Car was picked for service only at 10.00a More

by Ravishankar VK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sylvia Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Todd is the only service adviser I would recommend. He constantly goes above and beyond and always puts the customer first. He is highly recommended More

by firemanneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Komar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Enna and the Toyota Town team did. a great job. I’m very pleased with the service and it was substantially cheaper than the quote I received from another dealership. I would gladly give More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rita Dalal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enna Pinacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

From my first vist i couldn't have been happier. ..from leasing the car or to the service. I have only had one service visit and that was to install winter tires... Was told how long and when it exce More

by caldwellmary506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwen Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Todd is always very friendly and informative. Makes sure all my questions have been answered before I leave. More

by Corrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Friendly and competent staff and very qualified mechanics. Diagnosed and fixed a problem another shop could not fix and had made worse with 3 prior visits. Im very happy with the service I received More

by Hairofthedogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Dabous
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
5
...